UPDATE: I truly believe in factual reviews, not emotional ones. My review last January was as…read morefactual as possible with the information I had at the time. My experience at 524 W Greenwood Ave has been some of the most unnecessarily stressful of my 50 + years as a renter. I was a homeowner a few times during this time also I am very aware of the responsibilities of an owner and as a renter. Roberts client, and defacto mother/tenant have made it nearly impossible for Robert to have managed my tenancy properly. I want to believe, given the appropriate opportunity, I would have experienced a more favorable outcome. Robert, to my knowledge, has not been directly involved in the nefarious actions of his clients. The turning off of my heat and hot water on several occasions in the past month. The hiding of my trash cans. The theft of my mail and subsequent use of my bankcard by a family member. The constant harassment, verbal assaults, physical threats and finally lying regarding my exclusive use of a patio and then in retaliation, excluding it as a punishment. I believe Robert was acting in good faith regarding his client. However I have and continue to suffer greatly at the hands of his client. I can only close my eyes, click my heels together 3 times and repeat, "there's no place like home," and hope a house falls on top of his client. When I open my eyes I will be transported to the home of my dreams, on 3/2/2026, far, far away from this scary horrible place. I will pray for the next tenant!

We had a fantastic experience working with Robert for six years! He made property management feel…read moresmooth and effortless. Robert is professional, easy to talk to, and always stays on top of communication. Whenever an issue arose, he and his team were extremely quick to provide a fix. We only stopped working with him because we decided to sell the property, otherwise, we would have stayed with him indefinitely. I highly recommend Robert and his team!

I recently had the pleasure of working with the Geoff Luna Group to sell my home in December, and…read morethe experience was outstanding. Selling a home can be stressful, but Geoffrey Luna made the entire process feel smooth and manageable. He was always available to answer my questions and consistently took the time to explain every step, which gave me a lot of confidence along the way. I never felt rushed or pressured -- just genuinely supported. The team's professionalism, communication, and market knowledge really stood out, and thanks to their strategy, I was able to achieve a sale price I was extremely happy with. I'm truly grateful for the guidance and would highly recommend the Geoff Luna Group to anyone looking to buy or sell a home. I recently had the pleasure of working with the Geoff Luna Group to sell my home in December, and the experience was outstanding. Selling a home can be stressful, but Geoffrey Luna made the entire process feel smooth and manageable. He was always available to answer my questions and consistently took the time to explain every step, which gave me a lot of confidence along the way. I never felt rushed or pressured -- just genuinely supported. The team's professionalism, communication, and market knowledge really stood out, and thanks to their strategy, I was able to achieve a sale price I was extremely happy with. I'm truly grateful for the guidance and would highly recommend the Geoff Luna Group to anyone looking to buy or sell a home.

My husband and I started searching for a home about two years ago, we started off with an agent who…read moredidn't really understand what we were looking for but my sister and law worked along side with the Geoffs and mentioned many great things about them so we hoped onboard to work with them and am very pleased we did! Geoff and his son made it so smooth for us and provided so many resources, top quality care! I also appreciate the breakdown in explanation of things I nor my husband knew about escrow and purchasing a home. I am grateful to have met Geoff and his son and will 100% recommend them to anyone who mentions house hunting, thank you both so much Armando and I are super happy with your work and support!

I was interested in a property in La Mirada and reached out to the listed agent, Cathy Nass. She…read morewas SO helpful and knowledgeable. I had a lot of questions and she never made me feel like I was bothering her. She went above and beyond to research the answers for me. She also made it a point to get back to me in a very quick manner every time I called her with another question. Even tho I didn't end up putting in an offer (for other reasons) I had to commend her for being so responsive and helpful. I've worked with a few other agents and know that some of them get caught up in the 'sales' pitch and she never made me feel that way. I wouldn't hesitate to use her in the future for any of my real estate needs. HIGHLY recommend. :)

Nicki Igoe was a great help to us in finding our first home. She helped us navigate a tough and…read morestressful market. She was patient and friendly throughout the process. When it came time to negotiate she really stood up for us and helped us understand what the other agent was tying to do in negotiations. She protected us and steered us to a great home. Thanks Nicki!

Ramon Sanchez is a fantastic real estate agent at Century 21 AllStars. Having been the #1 performer…read moreat his company, he exemplifies the qualities of helping families purchase their dream homes. Not only does he put his clients' interests first, but he is also an overall great guy who is easy to get along with.

Selling our home in Los Angeles felt overwhelming at first, but working with Ramon Sanchez made the…read moreentire process smooth and stress-free. From day one, Ramon brought a clear strategy, deep knowledge of the Los Angeles market, and a level of professionalism that gave us complete confidence. He knew exactly how to price and market our property to attract serious buyers, and his marketing truly stood out. We received strong interest right away, and Ramon guided us through every step with consistent communication and expert advice. What impressed us most was his negotiation skills--he fought to get us the best possible outcome and made sure everything stayed on track all the way through closing. Ramon doesn't just list homes--he delivers results. If you're thinking about selling in Los Angeles, we highly recommend Ramon Sanchez and his team. You'll be in great hands!

I had pleasure of working with Kay and Victor in a recent Real Estate transaction, where I…read morerepresented the Seller and they represented the buyers. Kay & Victor are textbook definitions of professional and great communicators! They were a joy to work with and brought a truly collaborative approach and to create a win-win-win situation for all those involved. I'd happily welcome the opportunity to work with you guys again!

Just finished a deal with Kay and her team, and was very impressed. She is fast, efficient, and…read morehandles her business with integrity. She was very quick to respond, although she was out of the country towards the end, she was still 100% on top of the transaction as well as making sure the process was smooth, from start to finish. It makes such a HUGE difference when the agent on the other side is as thorough and kind as she is. It's rare to find a co-op agent who makes the process easier and I look forward to working with her again!

Warning Do NOT use this unprofessional and horrible escrow…read morecompany. My buyer got stuck having to use this escrow company. The escrow had horrible delays and the seller ended up cancelling escrow and refunding the buyer their entire amount of their deposit. The top line of the escrow refunding the deposit- posted the entire amount and buyers were tricked into signed where it broke down under the tricky verbiage that they charged my buyers $1,000 cancellation fee. They did not cancel the escrow and escrow did NOT charge the seller a fee. Nicki Igoe, the owner- refused to do the right thing and took my clients hard earned money toward buying their very first home for their two young daughters and them to enjoy!!! This is pathetic and never heard of! Everyone lost in this deal with all the work they did and escrow felt their minimal work deserved to rob my clients of their purchase money for their first home!!! Disgusting customer service and not a way to run a business!! Luckily karma will handle Nicki and her bad choices!!!

Had a very bad experience with this escrow... Escrow fees…read moreare extremely expensive and I do not recommend using them.

Joe De La Torre Agent is the best you could ask for. My husband had passed after he contacted Joe…read moreto sell our investment property and I reached out to him. It was a difficult time for me. Joe helped me every step of the way. He has a great team. I couldn't have done it without him, truly. You can't ask for a better agent.

I've reached out to Joe indicating that I do not want his marketing material, and to remove my home…read morefrom his route. He indicated that he would do so. However, I continue to receive unsolicited mail from him.

Extremely rude and unprofessional lady on the phone. I was simply inquiring on a home and seemed…read morelike she was having a bad day and let it out on me.

If I can rate them more than 5 star, I will. This property management is amazing. Their staff are…read morekind, caring and professional. Shoutout to Briana who's attentive to the tenants needs. She sends reputable company that will serve your needs in a timely manner. You can trust that APM Management Team will meet your expectations. Thank you APM team!