Dr. Ferris by far provided the most thorough dermatology exam I have ever received. She explained everything clearly and although her practice is not geographical desirable I am committed to continuing to seek her medical advise. The entire office team was professional and kind. recommend! read more

I waited to see this provider and really thought she would listen. In the beginning it seemed like we were getting somewhere but I could not even express everything I was experiencing. I'm really suffering. I'm so disappointed. Paid $230 for 10 minutes. Unbelievable read more

I've been going to dermatologist for over 20 years. This was my 1st visit to see Dr Ferris. I liked her and her staff. All welcoming. I felt I was in good hand. She listened to my concerns. Took care of my issues that day. read more

Wonderful care, excellent staff ~ I felt at ease and comfortable through my entire (s). Their caring staff made my experience extremely pleasant. read more

I just saw Dr. Chen and she was amazing! Fast, professional but friendly, and very knowledgeable. She did a couple of procedures and then took time to answer my questions in detail! Afterwards, Wendy, her assistant, helped me tell Dr. Chen about something I'd forgotten to mention. My regular healthcare company messed up the paperwork and my appointment was supposed to have been cancelled but nobody told me. The office staff called and received permission to treat me anyway. The staff was great, but Gracia is my hero. She spent hours trying to fix the paperwork problem. I was very impressed and will ask to come to Escondido Dermatology for all my skin's needs! The office was a little difficult to find (near Lowe's and next to Denny's) but inside was clean and comfortable. read more

Escondido Dermatology - Close up of location. Turn into the small road going past Denny's parking lot. - Dermatologists Near Me - Escondido, California

I've known Dr. Nancy Chen for a very long time and I would not consider going to another dermatologist. She's caring and professional and an excellent doctor. She's treated other members of my family and they also agree that she's the best. read more

Dr. Chen she's very smart, and she finger out for the first visit the problem. It's been more than 5 years my husband has funges in his head and a lot of dandruff. We visit 3 doctor before we went to Dr. Chen office, she saw him and gave him the medication. Right now after 3 weeks he's never see the dandruff in his hair. We are very happy. Finley we find the solution. Thanks Dr. Chen your are smart. read more

What a DUMP! - Scary office location - Incompetent staff - Lack of modern technology I usually save the long winded, over the top reviews for the Yelp Elite members, but I'll make an exception for this place. I knew something was awry after going to their website and noticed that they have moved locations. Their old location is where most Escondido medical professionals have offices. Their new location however?? New Location - Back Alley Dermatology. These guys have moved to Mission Ave. Not just any part of Mission mind you, but probably the last place you'd expect to find any reputable physician. This area is more known for prostitution and day laborers hanging out behind Carl's Jr and Starbucks. If you live in Escondido you know EXACTLY where I'm talking about. To make matters worse try finding an entrance to this place?!? Here's a tip, just look for a run down building with a large "5 months free rent" banner on it.. - Day of appointment I arrived on time and parked ( making sure that I put the steering wheel club on my car before coming in). I signed in. When my name was called I handed over my temporary insurance card. (I was a new hire at my company and my plastic card hadn't been mailed to me yet. My company told me that the temp card is just as valid as the plastic card). One belligerent staffer mumbled "I can't do anything with this, there is no address on it", and went back to whatever menial task she was doing. A few minutes later an older women, perhaps a supervisor, told me from across the waiting room (just one of many unprofessional acts by these guys btw) that they can't do anything with my temp card. I asked if my ID number or group code was invalid. She said that she's never seen a temporary card before and didn't even know if it was real or not..WTF?!?! I asked her to call the pre-qualification number of the temp card to verify its validity and to get this address they require. She refused and said I would have to have call my HR department to give me the information that's on a non-temp card..A little dumbfounded, I said that most Dr offices have a billing system that can verify insurance. She agreed, but said they don't do that there, they mail everything out to billing company. I told her again that the card is valid and to please call the number. Nope, she said I would have to pay the full bill up front and work it out with my insurance. At this point, I realized that the staff was just lazy and they weren't going to do anything to verify my insurance. I then instructed the older lady to shred my medical documents as I was going to find a different dermatologist. I had to watch her like a hawk to make sure that she actually shredded my paperwork. To this day I still don't understand how any medical office would be so inept with their billing. Then again, Escondido Dermatology also moved into a place that offers "5 free months rent" *shudder*. God only knows how bad the actual medical service would have been. Where are we now? - I booked with a different dermatologist. -When i called the new office I told them about the Temporary Card. They had NO problem with it and verified I was covered. This may have taken a few minutes of the admin's time, but we got it done! - I also got a reminder call the day before. Never got a reminder call from Escondido Dermatology. - When I came in, the new Dermatologist office was pretty nice, and I was greeted with "Hello", "How are you today", "Thank you". Escondido Dermatology's staff was about as friendly as an old grumpy waitress working at a greasy spoon in Arizona. Summation Look, it's my experience that the office and staff are usually representative of the medical service that will be provided. I'm so happy I ended up going elsewhere. Make your own choice of course, but I recommend driving to their new office on Mission and ask yourself if you would let your mother, wife, or daughter go there. read more

Dr Chen is exceptional. I have many freckles and pale skin. I had been having skin checks at my gp since an early age. One year, my doctor thought a weird looking mole was normal so I asked for a referral to a dermatologist. She referred me to Dr Chen, who found not one but TWO melanomas. A few years later, I went back after seeing a different derm for a while and she found a third. She very literally saved my life. She is practical, careful, friendly and patient. Always willing to talk through options and explain things carefully. She has, more than once, called me off hours to help with referrals and to discuss test results. And most of all, can pick melanoma out of a line up. She was able to do excisions and closing in her office but when I opted for general anesthesia, and a plastic surgeon to close, she was able to refer me out. She also saw my son... Both for skin checks and for cystic acne. She was great with him even when he was less than thrilled about being there. read more

I should have waited to see the nicer doctor, Ferris. But maybe the office would ensure I would be treated badly. The office told me Dr. Chen would refill my RX but required an appointment and didn't do virtual. I asked if I could discuss a certain RX and they said yes. I have serious medical problems that make physical travel very painful and difficult. I called several times today and at first no one answered, and then Dr. Chen answered and said wait a minute and hung up on me. I was continually hung up on several times, by Dr. Chen, I assume. I had my caregiver call and was told the doctor refused to refill my RX after they are billing my insurance for a visit. Dr. Chen started screaming at me during the appointment that my voice showed I was hyperthyroid and she refused to do anything, even look at my rashes. She is a dermatologist, not an endocrinologist, but I guess when they don't want to do what was already discussed at the appointment, the doctor answers the phone and then hangs up on the patient several times, refusing to speak after answering the caregiver's phone. The down the hall bathroom needing a code is impossible with my gastric problems, but I needed to see someone sooner than I could with UCSD, but since she did nothing and forced me to suffer a useless appointment, lying about refilling my RX, I can do nothing but write reviews here and Healthgrades and Vitals. The office person, whoever they were, told my caregiver I was disruptive. How dare I ask a doctor to do what I was promised would occur and then argue with her unprofessional assessment. She didn't give me any treatment when even the urgent care gave me a steroid shot. She did get another diagnosis correct, so I trusted her, but have seen Dr. Ferris most of the time and the previous Dr. College before he retired was very good. read more

I feel exceedingly lucky to be under the care of Dr. Chen and her staff. An extraordinary intellect, Dr. Chen quickly assessed and corrected prior diagnosis, clearing up my concerns with aplomb. Her staff respects time; efficiently and fastidiously orchestrating front office activities. read more

Dr chen is horrible to her workers and luckily I don't ever have to see her again. It's unfortunate how someone can act so nice and giving to her patients then be so cruel to others. Good luck over there read more

My experience with Dr. Chen has been wonderful!! She truly cares about her patients and you can tell she is a Doctor from the goodness of her heart. She is incredibly thorough, listens to all your concerns and is effective!! Thank you Dr. Chen!! read more

I've been seeing Dr. Chen since I was a high schooler and now, 10+ years later, I still can't imagine going anywhere else. I never had terrible acne like some teenagers do, but I ended up with painful adult onset acne in my late 20s. As someone who was used to receiving regular compliments on my complexion (thanks to Dr. Chen), this was devastating. After discussing many options, and trying a few other treatments, we eventually discussed a medication that would involve blood tests and monthly visits. I had huge reservations. She heard me out, reassured me, and here I am one year out from finishing that medication and my skin has never looked better! I always look forward to seeing Dr. Chen, in fact a small part of me misses getting to see her every month! read more

I have had skin issues for 20 years and she was the first doctor to find out what was causing the issues. I am so grateful for her knowledge and her bedside manner she has such great energy. Thank you Dr. Chen. read more

First visit was not a good first impression. Front office staff was not very friendly. I waited over an hour after my appointment time and finally had to reschedule because my name was still not called. What is the point of setting an appointment if the time doesn't hold? Would not recommend. Next time I will do better research. My mistake. read more

Had such a lovely experience at this dermatologist! Convenient location near the highway entrance and clean facility. Made my appointment with Dr. Ferris and I have only nice things to say about her. She certainly knew her practice and was always open to questions. The nurses and receptionist at the facility were also extremely helpful and patient. Seems as though they have a great affect on the community due to their regular patients. read more

My whole family, my parents, and as it turns out, half the people I know are clients. Dr Chen and Dr Joy are very friendly, knowledgeable and accommodating. I would not hesitate to recommend them to anyone. read more

Dr. Chen is the best!! Office staff is extremely caring and considerate of your time. I highly recommend this office for anyone who is looking for a new dermatologist. read more

Dr. Chen is a great dermatologist! Her new location is conveniently located by the freeway with plenty of parkings. Our family all see her for various conditions such as eczema, sarcoma,acne, skin tags,etc.. She's very knowledgeable and truly cares for her patients. She took her time to go over every questions I had during my daughter's last visit. She carefully explained the diagnosis and treatment options with us. I highly recommend this office and Dr. Chen to anyone looking for a dermatologist. She may have a tight schedule at times but it's definitely worth the wait if you want someone who knows her stuff!! read more

I've been to see Dr. Chen multiple times and I've always had a good experience. No, the office isn't fancy, but she is a kind and competent doctor. I've always brought my young son along with me to the appointments and Dr. Chen and her staff are always kind and patient with him. read more

Just as the 5-star Yelp rating states, Dr. Nancy Chen - and her entire staff - is as good as it gets. I've been seeking dermatological care for close to 20 years. Over the course of that time, I've probably seen over 15 different dermatologists. I never found one I truly connected with - it was always in and out and onto the next one. About 3 years ago, I was recommended to Dr. Chen. Long story short, I haven't been to a different dermatologist since. Not only is Dr. Chen extremely knowledgeable, she truly cares about her patients. She's more than just a doctor - she's a lifesaver! Amazing, friendly staff to boot. A++ rating. read more

Excellent excellent care . Dr Chen is professional, caring and understanding. I highly recommend her.

Dr. Nancy Chen is absolutely the best dermatologist. As every woman knows, her dermatologist is her best friend! She was vetted by Dr. College. Her office staff, especially Dawn, are friendly and helpful. The office is very pleasant, with good lighting and immaculately clean. Dr. Chen takes the time to really listen to her patients and provides the most up-to-date care possible. I highly recommend Dr. Nancy Chen to anyone looking for the very best dermatologist. read more

Dr. Chen is an amazing Dr. I have a recurring condition of eczema and she is the only Dr. who is able to help me. I've tried other doctors due to proximity from work and home. Yes, these doctors have very fancy offices but they were not able to help. read more

Dr. Nancy Chen is amazing!!!! I have been seeing her for years. My sisters and nieces are seeing her as well. I have been to many dermatologists but she's by far the best one around. She has so much experience and knowledge that I feel so comfortable going to her for any skin related issues. She would be the first dermatologist I would recommend to anyone. She and her staff are always so friendly. They truly care about their patients. I'm so happy I found Dr. Chen. She's the best! read more

Dr. Nancy Chen is an awesome dermatologist. She is very knowledgeable and very detail oriented in her diagnosis. I seek her to help me analyzing the swelling of my toe. She made sure of her findings and give me more comfort by showing me an in depth cause and effect. I was given different treatment options and preventive care. At the end of the visit, I was very happy with her explanation and in just a few hours, the medication she prescribed has reduced the swelling and pain considerably. I strongly recommend her service because of her competency and experience. Thank you Dr. Chen for solving my problem. read more

these people are thieves....the absolutely INCOMPETENT office help..so I got stuck for 500.00 because of these idiots...they even asked me..was the lady that helped you so and so...i said yes...they said...oh, ok....and then demanded 500 from me because the incompetency of not being able to do proper coding!! now, the doctor...I went yesterday to new derm who told me that Dr chen should have never given me cream (got violently ill) for my face as she told me...too many aks she said..new one said, no, you are fine...thanks so much Dr chen for nothing!! your place is a dump, your staff is majorly incompetent, rude and you are IRRESPONSIBLE!! your billing, your intelligence etc is in the dump!!!!!!! read more

dr. joy is very professional and caring .very happy with her care and the office staff and her assistant annabell

I never write reviews, this is my first. I have been a patient of patient of Dr. Chen's for 5 years or so. She is very good, and professional. I like HER and her care very much, hence the 3 stars, to be fair. HOWEVER.... Big however! It's very difficult to get past her rather rude staff; and very negative attitude of her billing staff. I have found both staff and the billing woman communicate in a way which comes off impatient, unfriendly and as if they dislike me (without knowing me!). Though I'm sure the billing is probably not having fun dealing with questions and continual problems due to insurance and Obamacare , it is still expected that they treat the patients politely, and with a "smile" in their voice. For 2016, I had to switch insurance from Blue Shield to Health Net, because the Dr. no longer took Blue Shield since it "mimicked Covered California". Am I really supposed to know what that means? The staff were so unhelpful and with bad attitudes. They state, " we are not allowed to say this or that" and just cut me off, rudely. Just now tried to get the balance on my husbands bill to pay it with cc in hand. Again I had to guess what the balance was ( is this what Obamacare has done for us) because she wouldn't/couldn't tell me. She said I had to do the math and subtract what I already paid a few weeks ago when I made a payment. Really? But please BE NICE about it at least!! I'm probably going to look for another clinic sadly. Life's too short to deal with people like this. read more