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Escobar's Rugs

5.0 (3 reviews)

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7 years ago

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Gardner White Furniture

Gardner White Furniture

(3 reviews)

Downriver

This location is newer than the one on telegraph but I've been going to Gardner White forever now…read moreand have always been treated with respect and got some good deals also. Just recently ordered a nice couch set for my living room and I'm very happy with it and I got the warranty with it to get it treated twice a month

I have had two sectionals in two days, I made the mistake of ordering online without seeing the…read morecouch first. I ordered a left-facing couch which fit In my living room but the wrong direction, due to that fitting I assumed I could order the opposite direction and it would fit. I called the web department and exchanged it the next day after paying the restocking fee. When the second couch arrived, to my surprise it did not fit. I called the web department and spoke with lady who said I could not exchange again so I asked to return it as I only had the couch one day, she was annoyed I wanted to return and said she would call me back. 8 Hours passed and I decided to go in store (eureka), I met a salesman who was great, he was kind, patient, and helped me pick a new couch that would fit based on measurements. He called the web department and spoke to the same lady as I and handed me the phone, she said she " getting ready to call me" and could not process my return until Tuesday. Ultimately I purchased another couch that can't be delivered until this lady processes my return, and she was in no rush to do it, and I will pay a second restocking fee. Had I encountered the salesman before ever speaking with the web department this could have been at least a four star review.

Escobar's Rugs - rugs - Updated May 2026

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