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    Esam Construction

    5.0 (1 review)

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    10 years ago

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    Citi Plaza - Northside entrance from King & Wellington St. Ardene's and Platinum Wireless.

    Citi Plaza

    2.8(6 reviews)
    2.5 km
    $$

    I walked by several times and wanted to see what was inside Citi Plaza. The first store I saw was…read morethe Ardene and then Bulk Barrel. Bulk Barrel is large and had lots of good treats, and I bought some caramels but could have got more for our upcoming road trip if I didn't already have snacks! I continued walking down the mall and it seemed nearly empty with few shoppers and stores too. I looked at the directory and it seemed there was a food court but I didn't see stairs/escalator to go down. There was a way upstairs but it didn't look like there was anything open up there. By the directory was seating and a few people having a rest. I stopped and looking in the direction I didn't walk in yet but I could see the doors and not many stores so I made my way towards the library. It's too bad this space isn't more occupied as it's spacious and central and for tourists, they might want to spend a few dollars here.

    For what this mall went through and is going through, I think it's doing a fairly good job. It's…read morenot the top of the line mall like Masonville Place and White Oaks Mall, but it's doing it's best to service the downtown area. The employees here are wonderful, friendly and helpful and always looking to help and they're always smiling. Citi Plaza is doing great for what it has overcome, just like any business it's looking to move forward. This mall has several offices upstairs, and businesses downstairs, such as Rogers Wireless, Bulk Barrel, Dollarama, Platinum Wireless and Ardene's, just to name a few. There is also a CIBC bank. The North side holds the food court, which consists of Subway, Arby's, Chinese and Yu's Sushi, and the library is on the south side of the building and they also have events going on during the weekends. You can find the fountain in centre court with benches to relax and sit for a bit. Access to the other side of the mall is also available without going outside. When the holiday season comes along, the tree they have up is beautiful, a lot of people come to take photos with it, as I experienced walking by. On weekends, the Library closes around 5pm so you'll have to access the other side to use the washrooms if you have to go, unfortunately they are only one one side of the mall.

    Photos
    Citi Plaza - Northside of King and Clarence, and the Dollarama.

    Northside of King and Clarence, and the Dollarama.

    Citi Plaza - Northside of Citi Plaza facing east. Bulk Barrel can be seen.

    Northside of Citi Plaza facing east. Bulk Barrel can be seen.

    Citi Plaza - Southside of King & Clarence street. Fairweather and The Gentlemen's Barber.

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    Southside of King & Clarence street. Fairweather and The Gentlemen's Barber.

    Laura

    Laura

    1.0(1 review)
    3.9 km

    I recommended this store to my friend as I have with all my female clients since 2008 when I…read moreinvited your store to participate in a benefit production for autism Ontario at the Wolfe performance theatre .That will never happen again! I was shocked to learn that if you purchase an entire outfit costing close to $500.00 the staff is helpful, friendly and accommodating. However, if for whatever reason, you are unsatisfied with your purchase and need to return for a refund or exchange it's quite a different story. We were treated like second class citizens, the manager went so far as to accuse my friend of running a scam of wearing the outfit and bringing it back for refund. The handbag, shawl, and earrings were not being brought back ,only the dress! All the manager had to do was explain that the exchange policy/ gift card could be used at any of the companies sister stores in the mall and all would have been well(. she did not do that, she said gift card only to be used in her store) we were met with sarcasm, accusations, arrogance, and an extremely dismissive attitude with a sanctimonious smile across her face. laughing in our faces was the last straw, I lost my patience at that point, I'm sure most would after being accused of lying, trying to cheat the store, and her vindictive nature! staff training on how to defuse negative experiences not escalate them is highly recommended! There is so much more to say about this experience but I will leave it there!

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    Laura

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    Esam Construction - shoppingcenters - Updated May 2026

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