I waited over 2 1/2 years to write this review in hopes that the issue would be rectified due to the warranty claimed by this business. However, after several attempts with this company of trying to correct the issue with the grout having holes and being the wrong color, the company refused to remove the grout and claimed it was the wrong color due to Las Vegas's hard water which caused the discoloration. After consulting with another company about the grout being removed and replaced, the cost was approximately $3000.00 to remove the grout by hand and replace with a grout that was already premixed. After disclosing this to Soebbing Flooring and listening to the owner tell us to put oil in the grout to compensate for the discoloration and yelling at us on several occasions that this was incredibly rare and not his fault, I paid the company all but the $3000.00 for the work completed as we were left with repairs which needed to be completed due to the installation of the grout. The company placed a lien on my house within a month which did not honor the one-year warranty. The issue was never resolved and the company made us feel as if we did something wrong and we should accept the the grout the way it is even though it is the wrong color, with holes, cracking along the baseboards, and still worsening to this day. The tile installation itself is beautiful and I admire that portion of the work which we paid for. However, I am incredibly disappointed that this issue has yet to be resolved and want the public to be aware that this is unacceptable and to really think twice before hiring this company to do your floor. read more