Can't recommend this place. Please please don't hire these people unless you want to waste your…read moretime. They told us they were coming at 12pm and they didn't show up until 3pm. We called them numerous times and they assured us that they were just coming. My mom missed her whole day at work just waiting for these cleaners to show up. They worked until 9pm when we have to be up at 4am for work so this was way too late for us. When we complained about the lack of communication they wanted us to be grateful to them instead of apologizing for the mistake that they made then lying to us that they gave us the option to reschedule since we put down $163 to book the cleaning service. How could we reschedule when they were assuring us that they were just 5 mins away. These people are scammers and crooks and they didn't even do a great job cleaning. See below photos of the floors still dirty. We spent $1000 for an ok job and horrendous customer service. When we put down the deposit they did not inform us that it would be $150 plus tax. So we were surprised to see the $163 on our card. They do not know how to do business and will waste your time. They also dumped the dirty water into our lawn and we spend so much money and time on landscaping. They just dumped the vacuum dust outside our front door. They were supposed to bring all of their own supplies and they used ours without our permission, even using our vacuum that we didn't say they could use. They just tell lies left and right. Please don't trust them.

The cleaners were late, and their English left something to be desired, but once they got there,…read morethey did a thorough job. I got a discount voucher through yelp, but beware, while the voucher gives a discount for _one hour_, the company requires payment for a _two-hour_ minimum. Plus unless you are something that will probably get flagged by whatever AI software they are using that makes it impossible for me to make any changes in the sentences I typed which preceded this one, tip your cleaners!

I have now hired Patrick TWICE for apartment move-in deep cleaning because he is simply that…read moreeffective and amazing -- the first time for my own apartment as I was moving in, and the second time for a family member's. Patrick and Alex have the kind of care, excellence, obsessiveness, and eye for detail that makes an OCD clean fanatic like myself feel truly seen!! I knew that New York apartments tend to accumulate prior tenants' lives, grime, grease, pet hair, and layers of dust, and that landlords don't deep clean the way I would my own home. I found Patrick through his rave reviews on Yelp, and after a quick call discussing the size of my apartment and its condition, Patrick was able to book me the next day on a busy Saturday. Patrick and Alex spent 7 hours without break deep cleaning every inch of my home, including shelving, cabinets, vents, electric outlets, walls, ceilings, baseboards, and those cleaned-once-in-a-lifetime nooks and crannies. It was the kind of superb detailing work that truly takes 2 professionals the whole day, and I could have never done it on my own in even a week because I would just give up. They brought new cleaning supplies, fresh smelling non-toxic detergent, a powerful vaccum cleaner, and all the equipment needed to reach all those nooks and crannies. At the end of their job, I felt I could finally relax into my new home, and everything was sparkling and new. If you are looking for a regular weekly cleaning, that's what you should ask for and many cleaning companies offer that service -- but if you are looking for an apartment move-in or move-out DEEP clean that removes decades of grime, Elite Supreme Cleaning and Patrick are the best in the business.

This follow up is way overdue! A couple months after moving into my newly cleaned studio by…read morePatrick, I noticed that 2 of my outlets were leaking water and there was mold on one baseboard. My building had to tear into a large main wall to see where the water was coming from and if mold had grown within the wall. I was devastated. I went to stay with family while the work was being done, knowing full well I'd be coming home to a major mess I wasn't prepared to deal with. Patrick to the rescue! I called him while the work was being done. He told me to let him know as soon as the work was completed, and he'd be happy to do a walkthrough for me and squeeze me in so I could get home ASAP. He went to my apartment with his assistant and filmed the walkthrough and sent me the videos. It wasn't as bad as I had thought it would be, but it was still a job that would be too much for me to handle on my own. I knew if I hired Patrick, I could just walk back into my apartment as though nothing had happened. And that is EXACTLY what happened! He spent 1 full day and a morning cleaning the place from top to bottom. Everything was put back precisely according to pictures. I had done a lot of covering of closets, etc., because I was scared my building wouldn't do an adequate job. We had left it that he would check whether or not the inside of closets or cabinets needed to be done once he started the job. He was honest and told me those areas were in great shape; no need for him to add on extra work & extra cost. Not many people would be so honest. Patrick is a gem who knows his business. I will always recommend his services and would absolutely use him again (though I'm praying for no more surprises!).

Very happy with them. They do a good job! Very responsive, easy payment via Venmo/zelleread more

They are very nice, and very efficient and did an amazing job! I highly recommend!…read more I will use them again.

I just used this service today , I did the the Regular maid service with Angelica D. I highly…read morerecommend, I'm very happy with the cleaning she did-- my apartment is super clean, she even made the bed up for me. She was very friendly, speaks English, very efficient, and did a very good job! I will definitely be using her and Maid Sailor's services again. For the management, they are very communicative, and professional. I also like how the prices are clearly stated on their website, with no hidden fees (just tax). I definitely recommend this company

I've only ever had good experiences. All the cleaners have been lovely. Great communication with…read morestaff, very reliable.

Post construction cleanup was great! The team was very professional and friendly. They cleaned my…read morehouse spotless, from my floors, walls, windows and much more. They went the extra mile to ensure every detail was perfect. They provide excellent service. I highly recommend Bright Star Cleans. Thank you so much! Amy

My service was done by Muta. He was very professional and arrived on time. He was very thorough…read moreand made sure I looked everything over before he left. I would definitely use Bright Star Cleans again.

Perfect cleaning! Pulled the furniture out to clean behind everything, which was an amazing bonus…read more Thank you!

I used Neatly Yours for the first time and I will DEFINITELY use them again to clean my apartment…read moreon the upper west side Karina did an OUTSTANDING job and was so friendly The whole process was extreme easy and smooth to set up My apartment is sparkling!