Manager was nice but the yelp coupon still doesn't work. It should be removed from yelp. Only printed copies work. I think just removing the check in discount would solve the problem. read more

Fast great job it was closed Some permanently some reconstruction Had to find a good car wash in worcester read more

Now "Prestige," they closed the cash slots on self wash and in small print it says you must press the little green button or it charges $20- to your card. What a rip. read more

Just about every time that I wash my car any Earnie's Car Wash, it gets pelted with tar balls from the recycled water. (This has been happening for almost a year.) When trying to remove them, they turn into long greasy streaks. We then have to use a solvent to take the streaks offf, which removes the car wax that we went to the carwash to have applied in the first place. We have repeatedly complained to the managers. If they even acknowledge the problem, they seem incapable of finding a solution. Hey Ernie, we really shouldn't have to take our car to an auto-detailer to get tarballs removed from the paint after going to your car wash! Ernie's apparently just don't give two hoots. read more

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Earnies self service is one of the worst they charged 19 dollars for 4 dollar rinse and I had to wait 6 days just to receive my money back will never go there again all the other car wash charge right away what u use i will rather pay scrub a dub 19 for the unlimited read more

Customer service is horrible, they don't back what they say. Business owner will not honor online car wash packages prices. Gives misleading information. read more

New to the area. Bought a new car and sought a Do It Yourself car wash as I would use previously. Tried three and ALL of them seems to have a little soap remaining in the system when on RINSE. S0 it left white spots all over the car. Three different car washes. So tried the Ernie's Touch-less yesterday. Car looked great pulling out of the tunnel, but then driving, LOTS of white dots and white streaks where the water evaporated and ran from driving. By the time I got home, car looked terrible and a total waste of money. I do not know what the rinse continues to have soap put on the car. Or in the case of yesterday, perhaps some other treatment or chemical I DID NOT ask for still in the system from previous car? At any rate, a waste of money and time. Will continue to hope I can find a decent do it yourself wash or a MUCH better Touch-less. read more

Terrible job. My car has spots all over it. The runners are still dirty, the wheels are filthy. They brush your car (??touchless) first and I was really worried my brand new car 5 weeks old would be scratched. My car doesn't even look washed. Unfortunately, I bought a 3 pack and have to go back or give them away but I would not recommend you waste your money unless you're looking for a "pre-wash" before you actually wash your own car. read more

The car wash attendant left a broom at the end of the car wash and damaged my car. I spoke with the the manager who said they would take care of it but they did not. I had to pay an insurance deductible and rent a car while mine was being repaired. If you have damage to your car be sure to get a police report read more

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Good touchless car wash. I got the all-inclusive Super Wash which was $18.99 and tipped them a few dollars since it was so busy and it's cold always being outside in January. He came back and gave me my receipt and a token to use the vacuums for free! Then two guys directly sprayed and mopped the car before going through the actual car wash. It didn't get all the bird droppings off my car, but I'm still happy with the overall experience and customer service. read more

NOT TOUCHLESS , Changed Hands ,, They Started Brushing Car ??? Knocked Cover Of Headlight Cover ..Touchless NOT ANY MORE... Will Update , Taking to Small Clams Court.. STAY AWAY read more

I had a discount offered by Yelp. They didn't honor it . Also, ordered the super wash. The car still had dirty doors, windows. Mirrors. And it was wet at the end. So it left water marks everywhere. Not worth the money or your time. read more

I tried to use the Yelp coupon, but they refused to accept it. They were very nice about it, but would not let me use it

Went out of their way to ensure entire car was spotless. Even identified a bubble in my tire that I would not have noticed and could've been a real problem read more

I will never go here again. The "owner" today wouldn't honor the only receipt I got from one of the attendants as one of the five receipts needed for the free wash. A receipt that clearly shows I purchased a car wash. He would've saved me as a regular customer if he had just honored it and told me to make sure I got the right receipt in the future. You're down another customer. And you know what they say, the best advertising is word of mouth. read more

Never had my car washed and have it come out this good. I love touchless - won't take my Tesla to any other place. Friendly guys too.

Needed a car wash after a flock of birds excreted all over my car. First time going to Ernie's. Decent wash and wax (Ernie special) but they didn't accept the Yelp check-in coupon. They need to update Yelp if they no longer accept this coupon. read more

This place is awesome, open 24/7 and they take credit cards! Very well maintained. I'll drive all the way back to the city just to use this car wash. I love this place so much I have wrote to them suggesting they expand out of Worcester. I hope these guys put Scrub-A-Dub out of business. read more

I like coming here just because they a have a touch free watch I used to take my car before to a regular one and sometime I'll see scratches not anymore . read more

My car looked great when finished. I like my wheels shining so I upgraded to wash with wheel shine. The price seemed high to me at $15 but it did come out great. The guys working were nice. I then vacuumed my car. $1.50 per use. I needed $3.00 to finish the job. read more

I will never ever SUPPORT THIS BUSINESS AGAIN. My wife and I spend about $25 a week here. About $1300 a year. You just LOST that BUSINESS. You can ask your attendants and manager who were working at 6pm Saturday night read more

Staying over a friends place in Worcester, I woke up one Saturday morning to find what appeared to be a rather angry tree which had won a battle against my car, donating a large amount of pollen, sap, and berries to my freshly washed exterior. Not wanting the residue to dry, I quickly looked for a nearby carwash and found this place. I refuse to go through any wash where brushes are used (as any self respecting car enthusiast should) and as such, was delighted to find a number of bays with self serve power washer guns. Cost was $3 for about 3 good minutes of use (soap, rinse, spot free rinse - didn't get fancy although they offered more options), plus $1.75 for a decent microfiber cloth (other wipes and products also available). Change machines were on hand, as were a number of vacuum's. Not crowded, although there were a few other people present. Will be visiting again should I be in the area and in need of a quick wash. read more

Overpriced, "touchless" wash isn't really touchless since they scrape your paint with brushes before entering. Old, run down, out dated.

Showed up at 18:15 on a Sunday, the guy told me they were closed. The sign on the door says that they are open till 18:30. As I leave they begin washing their friends car. I'm never going here again. If they treat their customers so poorly, how do they treat their costumers cars? read more

The employee accidently ran my debit card through for $1787.50. He voided the transaction, but I found out that the total amount was on hold in my account until the next business day which was Monday. I contacted my bank and was told that the hold would be released immediately if the car wash called and answered a few questions. I spoke a manager at Ernie's car wash who called his main manager. The main manger was suppose to call me back so that this matter could be resolved immediately. I explained that the money was not available to me throughout the weekend, and that it was putting me in a bad financial position. After two conversations with the manager, I never received a phone call from his supervisor. The mistake of the car wash employee left me with a short bank account, and no one at the car wash would take the time to help me resolve the situtation that they had created. Poor customer service!!!!! They did not care that their error left a customer shorted by $1787.50 for a holiday weekend. A two minute call to my bank would have resolved the problem, but Ernies Car Wash would not take the time to fix their mistake. read more