I cannot recommend Greenbank Vet enough. We have dealt with them for years with our dogs, but…read moretoday I was truly touched and amazed at the level of commitment they have to the animals as well as the owners. We had puppies born last night and one puppy had serious medical problems where she had to be put down. They had us come in as soon as possible, double checked the puppy and helped me through my grief with respect and sympathy. The price was beyond affordable and a balm to an already stressful and emotional day.

The staff and the vets are amazing. Our pup loves his visits there as he always gets a lot of…read moreattention coupled with delicious treats. And yet, we cannot make him stand still on the scale- what a goof. Here you would not feel pressured into medicating/ vaccinating your pet unnecessarily and you would not be judged by the price point of the food you choose to feed your pet with. You will be presented with professional opinion and options.

Joel was thorough, knowledgeable and spent time with us and our pets. He was genuinely interested…read morein our pets health and well being and provided us with lots of useful information. He was brilliant with our dog and cat. They were super relaxed with him. Can't say enough about how impressed we were.

Took my dog multiple times over course of 6 months for a couple issues. First issue they told me my…read moredog would never get better unless they had a surgery etc 2nd they shrugged and just passed it off as age. I took her emergency vet clinic and they had 1st issue clear in 3 days. And the 2nd was actually untreated knee injury!!!!! The new vet almost cried and some damage is not reversible :( but on road to recovery.

I was recommended to come see Dr Lee at this vet a few years ago. Dr Lee has since retired, but…read moreI've continued to bring my dog here. They don't push for needless tests, which is a refreshing change from our previous vet. Instead, you are given relevant, non biased information, and you are allowed to decide for yourself. The office had undergone a renovation more than a year ago, so it's a lot fresher and brighter. Staff are friendly. Jars of treats in the treatment room and at the front desk. Highly recommend this vet.

Recently, I had a sick kitty that had a urinary blockage. As a pet owner without a regular vet, I…read morewas frantically calling around trying to find a place that could get us in last minute. Thankfully, Castledowns Animal Hospital answered our call for help and had us in the clinic within an hour. There was lots of parking and when we walked in the staff were pleasant. The waiting room is a bit small so be aware if you have reactive animals. When we saw the vet, Robyn, she quickly diagnosed the issue and gave us 3 options. They do encourage you to go with their gold standard packages which are very pricey as it involves tons of testing that isn't necessary to resolving the issue at hand. In a state of panic, it's hard to think rationally but don't feel pressured. The gold package they had offered us involved keeping our fur baby at the clinic for 2-3 nights even though no one would be there as they don't have overnight staff coverage. They did mention there was a big risk that if something bad happens overnight, no one would be there to help. Because of this, we declined the overnight stay and took care of our fur baby at home. Overall my fur baby is at home and doing better. The bill was fairly steep (I think around $1200) so if you have the luxury of time, I would shop around the cheaper options. The vet prescribed a special diet which is over $100 per month. They did not offer suggestions on alternative brands which may be more affordable. Furthermore, we recently received a card from the vet which was signed by all the staff. It was really thoughtful. The staff were patient, kind and understanding during this overwhelming time and we could not be more grateful for their support.

We cannot express the gratitude we feel for the kindness, compassion and professionalism of the…read morestaff, particularly our veterinarian who helped us through the difficult decision making process of euthanasia for our beloved boy Louis. Over the years we have had to make this decision for 3 dogs but never had we been treated with more empathy and respect. End of life decisions are so hard but we were able to give our Louis the loving end that all good boys deserve.

Gotta give thanks to Dr. Pettifor for all the help I've gotten with my bearded dragon Smaug. I…read moreadopted Smaug from really poor living conditions and it's been a tough road. The person who I got her from wasn't looking after her properly, so over the course of about a year and a half we've been doing what we can to get her health in order. I'm glad to say she is doing very well! Dr. Pettifor diagnosed her with gout and since then its been a battle but she is doing so well with her medicine and is a happy healthy dragon. I've rescued a few reptiles in my life and Smaug has definitely been the most difficult but also the most rewarding. I also find it harder to find an exotics vet than it was in Calgary - so I'm glad that we found one. She seems to care for the animals a lot which is important when you have a tiny lizard to look after (and other pets too). So thank you very much to Dr. Pettifor and all the staff here for helping with Smaug! We love her so much!

I have to say the attention they give Nala is amazing..she is easy to love..lol. they are always…read morelistening to my concerns and they look after them . In my opinion the front staff the back staff and veterinarians are amazing. Nala is doing great and healthy as can be..

Im a first time client, today I bought my 3 month old kitchen for first vet checkup and shots. All…read morethe staff were super friendly and very helpful. The vet answered all of the questions, and also gave me some tips. Very pleased eith how they took care of my kitten Roo. .

The older vet is amazing not always her skills impeccable she knows exactly what to do how to work…read morewith your budget she will not let you leave and despair she will not gouge the living crap out of you!! UnFortunately in the past six months I've had to go to several emergency rooms with different dogs ; and this one is by far one of the best in the city! Quick kind and patient., she has the old school well let's get this shit done and figure it out .. will not shrug and go get a loan attitude.. but an "army medic" attitude in a vet!! Kind of a MacGyver vet ..obvious in her personality, soothing intelligence with no condescending I'm a vet ego ; That's very calming and such a relief to find!!

I am so grateful for Dr Cecilia and her staff. Putting down an animal is never an easy decision but…read moreI feel that the care and love shown towards not just my cat Fred but to my family was exceptional. I will never take my pets anywhere else. Thank you to Albany Veterinary Clinic for all your support and kindness.

I have been going to this vet for around 8 years and they are are always great. They do not swindle…read moremoney out of you or rip you off. I have had this problem with other vets suggesting surgery that was not necessary. If you are looking for someone who will tell you the truth and not waste your money this is the place. Nothing but professionalism here. Have never been treated anything but amazing. They are good with animals and if you tell them something they listen. I have had many bad vet experiences over the years with a chronically ill dog. These people have been a lifesaver for my family. Kind and compassionate and the place has never been anything but sparkling clean in all the times I have been there.

I brought my kitten in for a set of vaccinations and initial exam. I thought the vet was good, very…read morequick and gentle with my cat. The only issues I had was we sat there waiting for 35 minutes before we were able to go into a room. There was only one other client the entire time I sat there with my stressed out kitten, with an empty room available. It would have been nice to bring the kitten in a little early to let him out of his carrying cage and let him get familiar with the room. The other issue was when we were finally brought into the room, I let him walk around and realized he had walked through a huge PUDDLE OF URINE left on the floor from the previous appointment. That concerned me regarding the lack of cleanliness and other health issues that may be overlooked at this clinic. I informed the vet who apologized and eventually had one of the girls mop it up. I don't know if I will give this clinic another opportunity as I have never had these issues at Stony Vet Clinic.

We have been taking our dog to Animal Medical Centre since his birth. He has been seen mostly by…read moreDr. Tomkovicz and our experience has been very positive. Our dog has been boarded here multiple times with no apparent bad experiences. He shows no signs of disliking his treatment here, Dr. T has established a good rapport with Titas. Based on our experiences with the staff and Drs. I would recommend AMC.

Very Arrogant Vet..Dr. Mann at Animal Medical Centre on Parsons and 23rd. Came for second opinion…read moreand help for my Dogs wound not healing. Basically blamed me and searched for any abuse and only found a bit of extra ear wax in my dogs ear. Proceeded to put me down as a female "Where is your husband?" was the kindest rebuke. I asked for help to change the sequence of events around her last 2 surgeries I.e. she does not like going to the other Vet office due to the reception area staff. So much that she fights them and is belligerent (not her usual calm friendly pet me behaviour.) And afterwards tears at the sutures despite being wrapped up in layers of protection including a plastic cone for the tail and 2 of the largest e cones to wear on her head. I redress it continually. She seemed to be in pain. So I asked for options like more pain killer before and after procedure (amputation of tail due to injury 3 weeks ago) or a different dressing with moisture as she seemed to suck on the bandages to get them wet. Or an alternative to stitches. Each time just stubbornly insisted "I do this all the time and I will not hear or think about giving your dog a break in any way and u must force her to obey my rules as the only ones that can apply. " This is the nicest way to describe how he said things it was really to the point of get out of my office. Accused me of yelling when I asked for each alternative or some other idea to change the sequence of events to be more in my dogs favour. I came to this clinic because I read of a diagnostician Dr. Tomlinson there. Instead this Vet yelled at me the other way round and accused me of doing it. I tried reasoning with him I.e. we r going in circles is there anyone else to talk to? I expected a referral instead he took it personal..there is only me. Until I pressed for a different response. And finally he agreed to give her more meds and a referral to Guardian. This guy needs an open mind and a better attitude towards women and a caring for the patient my dog. She is suffering so I put up with his shitty condescending arrogance to try to help her. But it is a shame that he could not get beyond himself without being forced to even try. The receptionist and all the female just loved my dog and petted her and talked to her. I paid $90 for an exam fee and he would not even remove her bandage to examine the wound but asked me to do it. Then when done asked me to replace it. SOAB u know what that expletive means and I am a 72 yr old granny who tries to be professional. The birds in the lobby r cute and speak "Hello" "Pretty Bird". Which is more than I can say for Dr. Mann I feel sorry for any woman that has to work or be near him. My dog is a very gentle mastiff and deserves consideration. My husband was willing to go back after work and "talk" to him but then the list of this kind of attitude in men in Edmonton is long. He would be wasting his time. $382 later and $1700 at the first hospital all because the wind slammed our garage door shut on her tail and cut it off. I want her to heal and without pain this is my priority. If I had not met other nice men in Edmonton I would give up on this city.