My first time going to this animal clinic, I called here yesterday afternoon and was able to get my…read morecat in the very next morning. Firstly, the receptionist I spoke to was amazing, friendly, helpful and kind. She was easy to speak to and took my information down and booked us in. When we arrived this morning I was a bit early, they took us in right away and the doctor was right on time. I saw Dr. Lesniak he was attentive and answered all my questions. Very friendly. Exactly who you want to leave your pet with when they need a check up. I was happy with all the information they gave me. We will continue to come back here. Thankfully, my little guy is just fine. Helps too that they like going to the vet. This place has ample parking and is easy to get to.

We've recently switched to St. Albert Animal Clinic from Morinville Veterinary in order to follow…read moreour beloved vet, Dr. Metenchuk, here. Located in the heart of Downtown St. Albert next to Songkran Thai (Yum!) and across the street from the Cajun house. I was pleasantly surprised to find the prices here on point with what we had been paying at Morinville and significantly less than Tudor Glen Vet (think boutique vet in St. Albert). I could go one and on and write an essay about Dr. Metenchuk. Honestly, I'd follow her to the other end of Edmonton. She's caring, compassionate, understanding and has a heart of gold. She's saved my 16 year old kitty's life from a bowel obstruction and also took all the time in the world with us when we needed to put down a beloved 18 year old kitty this winter after he had a stroke. We also adopted two kittens that her family fostered because they were sooooo tiny and taken from their Mom too young. It's so much fun getting to see their reaction to her as they've grown and also showing her pictures of the trouble they get into. I know first hand those kittens were loved to bits and socialized well under the care of Dr. Metenchuk and her family. It may be an older building without all the bells and whistles and snack bar treats of other vets in town but I wouldn't dream of going anywhere else. Dr. Metenchuk is one in a million and I'm so very blessed to have her care and guidance over my fur babies.

Profit over integrity…read more The reception staff are lovely and one of the vets I have met genuinely seems to have well being of my pet as a priority. That being said, I have completely lost confidence in the integrity of this clinic. In my experience, my presence is seen as an opportunity to exploit my pets well being to fabricate as many reasons as possible to extract money from me. Thankfully my pet is very healthy and has only minor issues but even those were blown out of proportion and cost hundreds upon hundreds of dollars each for treatments that did not work. Both times, I resorted to talking to other pet owners who informed me of over the counter treatments that cost under $10 and worked with a few days. Sadly this seems to be characteristic in the companion animal veterinarian industry so good luck finding somewhere better.

Brought my cat in for a health exam. Booking him in was really simple and the lady I talked to on…read morethe phone was incredibly helpful. We arrived for our appointment and were taken in right away. Super friendly staff all around. All our needs were met and they were kind and knowledgeable. They took great care of my cat and he enjoyed the visit too. The environment was very clean and open. They had cleaned the room prior to our appointment which was great. We were there for about an hour and got exactly what we needed.

Joel was thorough, knowledgeable and spent time with us and our pets. He was genuinely interested…read morein our pets health and well being and provided us with lots of useful information. He was brilliant with our dog and cat. They were super relaxed with him. Can't say enough about how impressed we were.

Took my dog multiple times over course of 6 months for a couple issues. First issue they told me my…read moredog would never get better unless they had a surgery etc 2nd they shrugged and just passed it off as age. I took her emergency vet clinic and they had 1st issue clear in 3 days. And the 2nd was actually untreated knee injury!!!!! The new vet almost cried and some damage is not reversible :( but on road to recovery.

Thanks Dr. Smith Always thorough and friendly with my double…read moreaddition. Bert and Ernie enjoyed their visit

Very knowledgeable people, great customer service and helpful with information on my new puppy…read more Thanks guys!

I have been a customer of crestwood vet for many years, mostly seeing Dr. Todd Scott…read more My animals are rescues - both cats and dogs. Our latest additions are 2 kittens, along with our 2 elderly dogs. We trust Dr. Scott implicitly for the most remarkable compassionate care, with a good dose of dry humour mixed in! He has never recommended any treatment that was not necessary. He just knows what is best for the animal in any given situation. We love our pets, and take comfort knowing that they have the best care possible.

I can't say enough good things about Crestwood Vet, especially Dr. Doug Heffelfinger. He is so…read morecompassionate and caring, he really makes sure that your animal is happy, healthy, and comfortable. We had to find a new vet clinic and figure out what my dog was allergic to, as well as a few other health issues. Dr. Doug really works with you and your pet as a team. His main goal is the welfare of your fur babies. I've had great experiences with the other veterinarians as well. I will never bring my animals anywhere else! Shoutout to the vet receptionists too - so kind and the absolute hardest workers. They deserve a raise. PS - Milo the Boston Pug gives his love and sloppy kisses!

If you are looking for a black and white "pharma" vet, whose only concern is ticking the usual…read moreboxes; you might like this vet. I, however, ask question, google things to be informed, and ask around for other opinions (I don't think they appreciate a client like me). I take my dogs to Edmonton Holistic vet (fantastic!). I go to a naturopath, and so why shouldn't my dogs? I do like to have a regular vet to take my dogs to as well, for regular boosters, perhaps emergencies, as the holistic vet is 45 minutes away from me (without rush hour). My previous vet (parkland) is just fine with this, as long as I keep everyone posted of all visits so everyone is informed. But Parkland is still 30 minutes away. Sturgeon is only 10 minutes from my house, so I thought I would give them a try. With our new puppy I have had 2 issues already with them. Backstory-our puppy is from a place with high parvo outbreaks, so the vet there gives a 4 week booster to be safe. So I take my puppy to Sturgeon for her last booster, she's almost 14 wks at this point. I am told she will need another booster, as she is too young. I ask my holistic vet about this (coincidentally we had to be there for my 6 yr old dog (in my photo)), he says he would prefer not to give her extra boosters if not necessary. Let's take a blood sample in a month or two and check for the anti bodies; if she has them, she doesn't need a booster. Great! When I mention this to Sturgeon (when I went in for flea and tick stuff) the response I got was "Well i can guarantee she won't have them so you should just get the shot". Hmmm, kinda rude. Then we talk about rabies. My holistic vet doesn't like to give them before 6 months as it is a super harsh vaccine. FYI- 2 rescue outfits no longer do rabies shot at all due to the high amount of bad reactions in their rescue animals. Clearly a true fact. A vet tech at Sturgeon says, " I don't know where you heard that, we give rabies at 16 wks" I said I think I will wait anyways. Then she tries to scare me into the shot by telling me, if my dog bites someone and draws blood, and they demand a rabies shot, they have to kill the dog to perform the test. What is my 4 month old golden doodle doing that she is going to viciously attack someone in the next 2 months!!!!!! How dare they try to scare me into it like that!!! I have no respect for that place at all. If you don't expect to follow their guidelines by the letter, I don't recommend you bother going there.

reception for my pet first visit was extraordinary. leah smart clear eyed professional tech. not…read moreafraid to put me on hold but should be after 10 mins

Red Willow is place where you can go if you want excellent service and expertise for your pet. Both…read moremy sisters and I go to Dr. Bob for treatment of our dogs. He is extremely knowledgeable and explores every aspect of your pet's healthcare issue. His explanations often give you multiple choices of treatment so that you are able to make an informed decision on how you would like to proceed. I also like the fact that there is no pressure or guilt involved in your decision. He is truly compassionate and gentle in performing any procedure that may arise. Thanks Dr. Bob and staff for always giving it your all!

How do you review a vet? I mean first off the office is always nice and clean. So that is great in…read morea healthcare facility. The staff are all very friendly and knowledgable. Them being open late on Wednesdays is super helpful for people who work weekdays. Dr. Bob is great. Answers any questions, looks after our dog perfectly. I would say to anyone in St. Albert looking for a vet, give this place a go!

Our sweet girl golden retriever that is our whole life ended up with spleen cancer and was getting…read moreto the point that she had enough. My girl lily was taken to a vet in stony plain for all her appointments over her 10 years. I phoned and told the girl at the desk that my girl was in trouble and could you please have the vet contact me As soon as possible because i had to put her down. No return call ! I phoned dr fryer and explained my situation and she met me and my wife after hours at her clinic. She was so kind and caring with us and our lily she took her time and helped us through this difficult time. What a wonderful old school vet that isnt just after the money thanks dr fryer you will always be remembered in our hearts.

I have been taking all of my ' fur babies' here, since moving to the area 3 yrs ago…read more I highly recommend Dr. Fryer and her staff, they are very kind, compassionate and genuine. A year ago my Best Friend and companion Bart had been diagnosed with a very rare condition. We tried everything to save him, Dr. Fryer had no problems trying to treat him and realizing that he needed an ER. She had them ready and waiting for us upon arrival, in Edmonton. She also kept in very close contact on his condition. Late one evening it was apparent that, Bart was not doing well at all. At home he was unable to get proper oxygen and had seized. I was alone at home with him, on a farm with no vehicle. When Dr Fryer called, I was in tears almost unable to speak. She and her husband took the time to rush to help my boy. Unfortunatly he was just too sick and we made the decision to let him go. I was beyond consoling at this time, but the Dr and her husband were very kind a sincere with trying to comfort me over my loss. I now have another pup who unfortunatly has a bowel disease, that has required many visits to the vet. He is very well cared for by the staff and Dr Fryer. They are very knowledgable and highly helpful whether on the phone giving advise (free of charge) or in person. I've never been told to run expensive or unnecessary tests. It is unfortunate that the previous reviewer had a bad experience. I would not hesitate to have my fur babies treated here, by the fabulous and knowledgeable staff.