I use the store on 51st in Saskatoon and the staff are great it's your website that brings down…read moreyour ratings if it's not on sale forget it you cannot find what you want starts taking you to other stores, the only good thing on your whole site is you include the phone number so I can phone and find out if you have what I need in stock and the price.

I usually like going here as most of the time it is a good experience. Today however I went in…read morelooking for a bike rack that is in a flyer I received today. I could not find it so I asked a woman for help. She appeared very annoyed I had asked her for help. I asked her if she could show me where the Ebike carrier in the flyer I had received was located in the store. She questioned me abruptly, (not polite at all) questioning me about if I had brought the flyer with me? I did not. She indicated that she could not help me then. I asked her who could then. She shook her head at me and muttered that I was stupid under her breath as she started to type something into her phone. Before I could say anything, another customer asked me if I had heard what she said? I said I had heard it and let the clerk know that I was sorry to be such a bother to her and that I would leave. The other customer also left with his wife leaving the a cart with 4 tires on it behind. I have always been a customer of Princess Auto following it through the last 3 locations and spending a bit of money in the store. I am not sure f I will return to Princess Auto but it will be a while for sure.

I can't believe no one wrote a review on this store. I wish we had one of these at home. They have…read moreanything and everything to do most mechanical jobs. The prices were reasonable and I bought several tools.

I am in Saskatoon on a business trip. When I was at the airport, I noticed my luggage zipper was…read moredamaged. We have a Lee Valley in Ontario so I figured if someone would carry a product and possibly help me out. This is the place. Will was great... assisted me, installed and fixed my favorite luggage. Cost... $13 I love this place and wish more knew what great service and products they carry. Thank you Will... cashier Bill was super sweet as well.

Went in here looking for a tool that was out of stock in Winnipeg, I guess I was not expecting much…read moreas Saskatoon is 1/4 the size of Winnipeg. Boy was I wrong, this store was well laid out much better then the one in Winnipeg with nice displays and seemed less crowded. Got the tool I was looking for and headed out. Overall a very nice store.

Stumbled across Amre when looking for a thermal fuse to fix our dishwasher. They had the best…read moreprice in Saskatoon ($5 cheaper than elsewhere) so decided to give them try. When I showed up for the part, discovered the staff to be very helpful. Turns out they can supply quite a bit of repair & replacement parts -- even for HRVs that I'd normally go to a plumber for. Had requested a quote for some other parts that they didn't stock & I had a call back within two hours (still waiting to hear from the plumbing company that had the request longer).

I was in the store yesterday enquiring about a part that I needed. I asked the man at the front…read morecounter for assistance. To his reply, he said because I did not have part number he told me to stand aside because it would take too long to look up and helped the person behind me, who had a part number. Prior to that he was upset with helping the customer ahead of me and I took the brunt of his "Bad Day". He also was angry he could not hear me with my mask on. I am high risk, have a person going through Chemo treatment in my house and choose to wear a mask for protection. I understand he may not be having a great day, but he should not be taking it out on the customer. As for the young Gentleman Brayden who assisted me, thank you for your positive and helpful attitude. I understand that not all days are peoples best and cannot always find what we are looking for, but to rudely push someone aside after waiting is extremely unacceptable, and I hoping his motive were out of anger and not for me being a woman. Yes I did not know what I was looking for, but my father lives north and sent me for the part.

A very lack-luster, not so clean, not so tidy, but generally has what you need kinda place. The…read moreprices are OK, the staff is OK (mostly anyway) and the location is convenient. I personally like Home Depot better, but none of the home hardware big box stores seem great in Saskatoon. Its too bad and I therefore just resort to mostly price shopping.

We have been dealing with an ongoing issue for quite a few months now (since the fall of 2017). We…read morehad ordered a barn door and have yet to get it in. At the beginning they kept telling us "it's coming in next week" for about 4-5 weeks. Then 3 months after placing the order (which we went out and got another door) we get a phone call saying the door is in. We went to pick up this door the next day and no one at Rona could find this door anywhere in the building. We spoke to the manager, I like to think he felt bad as he gave us a $50 gift card for the inconvenience . He said he would look into this and give us a call as soon as possible. So a few more weeks go by and we didn't hear anything, so we went into rona and spoke with an employee who handles the orders that come in. He couldn't help us in that moment but said he would get his manager to call the next day (which I made clear that they have said they would call before and we got no call). We received no phone call. 6 months later...still no door, no refund, no call. Very disappointed with how unorganized the employees are. We have no idea what to do at this point as we have been in to speak with several employees about our issue and no one has been able to help, no one will even refund us.

Very helpful when buying stuff, giving you lots of information about their high-priced fixtures…read more Not so good if you have any problems. Don't really want to deal with you after they have your money. They don't return calls, and when you get hold of them say they will look into it, but never get back to you. Quality products, but rather overpriced, I think, considering their unwillingness to stand behind their merchandise.