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    Erica Judge, MD

    1.0 (1 review)

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    9 years ago

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    Piedmont Physicians at Medical Park Drive

    Piedmont Physicians at Medical Park Drive

    1.7(3 reviews)
    0.2 mi

    My mother went there today because she was having bad coughing , shortness of breath and abdominal…read morepain. She has COPD and just moved to Georgia less than 3 weeks ago. She was there from a little before 3:30pm . She called me at 7:15pm saying she needed me to come and take her to the ER because they said she needs to be seen over there because their finding we serious or they can have an ambulance take her. When I arrive my mother is in the waiting room area by herself no one was at the reception desk or around to even here the door open I had to say hello for someone to come out to even great me. 1. I work in the medical field myself. So to see her in the waiting area without anyone was a huge red flag. If you are telling my mother that she needs someone to come pick her up or an ambulance needs to be called if someone can because of her safety. So why in the world would you leave her unattended? Then when I said why has she been here since 3:30 to 7:53 and shes now being seen or why hadn't they sent her over to the ER across the street versus having her sit here for so long. Then I asked them does she have the paperwork regarding their findings to take to the ER and they said yes. Well when I looked at it there was nothing there except shortness of breath. The ER was like what did they even do because this paperwork doesn't say anything except that she had an X-ray taken no info regarding that, no EKG, nothing. Ridiculous treatment and she could have been helped and treated had they just said something and believe me you can definitely tell something was serious wrong with her breathing. I don't know what is going on at this location now buts it is not good and this is where I and my family would go but we will not comeback after this time. I was throughly angry and I don't loss it to this point and sadly come to find out she didn't even see a DR she was seen by Jennifer Chen a PA. A Dr nor Jennifer Chen the PA never even came out which normally when it serious the DR or the PA comes out not the intake nurse. Unexceptable

    I am spoiled by Dr. Harvey at another office. I was use to getting in and out. This is much…read moredifferent, you get use to the wait. I really like the nurse Noelle (and not just because we have the same name). She is very sweet and personable. Lauren the N. P is also very nice and professional. I love that she explains things in terms of that are easy to understand and actually listens to your concerns. I had been having high BP for a while and no matter how much I asked nobody would help with meds. Lauren did. Immediately. I have come back a few times and same thing, good bedside manner. I am glad I found this place. The wait is worth the time with the ladies in this office because I feel confident that I will learn the problem the first time rather than needing follow up. I also love that the nurse and np are all gentle..even the phlebotomist of who was able to draw with the first stick. Something I cannot remember the last time happening.

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    Erica Judge, MD - familydr - Updated May 2026

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