My physician referred me to Dr. Hayes last month. Dr. Hayes' office didn't call for a week so my doctor faxed another referral. I assumed technology had a glitch but still nothing. So, I attempted to call multiple times and was always met with a recording ... after three weeks of leaving messages on her voice mail, I finally spoke with a person. He asked me to fill out and submit a form, then call back the next week to make the appointment. I filled out the form, submitted it, and called multiple times the next week, leaving messages on her voice mail until I finally got through. Then, I was told she has not been accepting new patients for over a month. I did ask him why I was asked to fill out and submit a form. He simply brushed me off. I didn't take an attitude with him because I figured he isn't at fault.
I am dealing with a lot and was hopeful that I could get much needed help. Instead, all I got was a month of frustration which has made things worse and no help on the way. My doctor is now looking for a different psychiatrist for me. I am certain Dr. Hayes is a fine psychiatrist, if her patients can actually contact her.
My main reason for writing this - let your fellow physicians and prospective patients know you are not accepting new patients when they contact you. PLEASE. read more