Do NOT return calls or emails. Considering the nature of their business, seems like they would be a little more sensitive to their patients! I know of several people besides myself, that quit going there due to their lack of concern. read more

Subject: A Final Word of Warning Before I Leave Your Care Dear Dr. Jason Mensah, This letter is both a termination of our professional relationship and a reckoning. You need to know the impact of your actions--not just on me, but likely on others who, like me, placed their trust in you and left your care more traumatized than helped. Let's begin with the decision that broke me: You had me involuntarily committed and transported over an hour away, during Christmas. I spent the holiday alone in a psychiatric hospital. Not because I was a danger to myself or others, but because you couldn't be bothered to actually listen to me or examine context. That choice was cruel, unnecessary, and abusive. And no--you never apologized. Not once did you express remorse or even acknowledge the emotional and psychological damage that you caused. It was a moment where you had the chance to act as a healer, and you failed. But what has finally pushed me to walk away, what truly shatters any remaining trust, is your decision to replace competent human support with an AI system and pretend it is adequate. You now use an AI assistant to manage patients in crisis. Do you understand how irresponsible, how dangerous that is? Do you know what it's like to be in the middle of a psychiatric episode, to reach out for help, and be met with cold, automated, unfeeling responses--responses that glitch, responses that loop, responses that escalate the crisis instead of de-escalating it? I do. That AI system may make your life easier, but it makes our lives harder, scarier, and at times, unbearable. What happens when someone who is psychotic believes the AI is real? What happens when a schizophrenic patient can't distinguish the assistant from a voice in their head? What happens when someone in deep distress is gaslit by a bot's script? That's not futuristic. That's happening. Right now. Because of your decision. You dictate notes in front of me, but never allow me to speak back. You get the final word on my story--even when your version is riddled with errors, mischaracterizations, and dangerous assumptions. That's not medicine. That's malpractice of the soul. Your office is not safe. Your model is not sustainable. Your patients are not okay. You should not be running a private practice. Until you learn basic business operations, until you learn to listen, until you stop using AI to play God with people's lives, you should close your doors and stay in hospital psychiatry--where someone else can supervise your choices and mitigate the harm you inflict. I will be finding a new psychiatrist. One who sees me as a person--not a chart, not a problem, not an inconvenience. And certainly not someone to be handed over to artificial intelligence when what I need most is human connection. You are not the one. Not for me. Not for many. And I hope you hear this--not out of malice, but out of necessity: Do better. Or get out of the way. Arike Idowu read more

This is the biggest cluster of a psychiatrists office I have ever seen. Dr. Mensah is never on time to any appointment and frequently passes his patients off to his PAs when he can actually keep one. I would say maybe 3 people in this office speaks decent English and no one speaks Spanish. No one knows what is going on when you call and to get an answer to any question good luck! I wouldn't recommend this place to a neurotic cat much less a human being. DO BETTER!!!!! read more

The absolute worst psychiatric clinic you could ever go to. They will never call you back, their voicemail box is always full so you can never leave them a message, the staff is extremely rude and not helpful whatsoever, if you have Any other options I highly recommend you go there instead. They do not put your health first and are only concerned about getting their money from you. Don't waste your time with this disrespectful establishment read more

You can never get anyone on the phone and the voicemail box is always full. To get a refill, you have to leave a message for the nurse and if there is any type of problem with your refill, no one will contact you to let you know. You just keep calling day after day leaving messages, and never getting refills. I finally had to go into the office to talk to her and found it. It was an error on their part where they hadn't push the prescription through to her so she never filled it. She refused to call me and let me know that she couldn't fill my prescription so that we could get it straightened out. She said I just needed to know that there was a problem with my prescription, she doesn't have time to call people and tell them. Today I had to drive to their office because they have not answered the phone all day, it is rolling over to the answering service an hour before they close, and they never called in my lab work last week. I have been with them since April, and have had a problem getting my refill every single month. read more

Dr. Mensah is very compassionate and down to earth. He really cares about the well being of his patients. He and his staff are very nice and professional. I highly recommend Dr. Mensah and Beaumont Psychiatric Clinic. read more