Dr Fletcher and his staff are outstanding. From getting an appointment to his caring bedside manner…read moreand treatment , everything and everyone were top notch. As a physician myself this is atypical and I will continue to see him and refer patients. Dr S Williscurry

Dr. Fletcher and his staff are wonderful. The office setting is very professional and convenient to…read morethe expressway. Very easy to find. Ashley and Brittany are the BEST! They kept me abreast of upcoming appointments and ensured I knew what was going on throughout every step of my procedure and recovery. I highly recommended Dr. Fletcher and the Georgia Center for ENT. They are very patient oriented and dedicated to providing a high quality customer experience! Thanks guys!

I was seen today by Dr. Golightly. I was seen last week elsewhere and was told I had a bulging puss…read morepocket in my ear on the verge of a rupture and given antibiotics. Even though I had been on antibiotics for almost a week, I still experienced a rupture. The office of Dr. Golightly got me in next day when I called. I too was given a hearing test even though I had just experienced a rupture and I was having a loss of hearing from it. The hearing test was determining where in my ear I was experiencing the loss of hearing. And after the test it was determined that my loss was in my middle ear. Meaning that it was from fluid built up in my middle ear and not from something potentially more permanent. I was grateful that this office took the time to find answers for me today. And not just prescribed medicine and sent me on my way!

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I was seen today by Dr. Golightly. I was seen last week elsewhere and was told I had a bulging puss…read morepocket in my ear on the verge of a rupture and given antibiotics. Even though I had been on antibiotics for almost a week, I still experienced a rupture. The office of Dr. Golightly got me in next day when I called. I too was given a hearing test even though I had just experienced a rupture and I was having a loss of hearing from it. The hearing test was determining where in my ear I was experiencing the loss of hearing. And after the test it was determined that my loss was in my middle ear. Meaning that it was from fluid built up in my middle ear and not from something potentially more permanent. I was grateful that this office took the time to find answers for me today. And not just prescribed medicine and sent me on my way!

This was such an unfortunate experience. On my second visit to his office I was administered a…read morehearing test while still experiencing an ear infection. The technician was placing a headset without protective covers on the earpieces. I removed the headset and explained my infection could be worsened by the unsanitary look of the device and I could infect another user. He returned with two single sheet paper towels which he folded and placed against my skin and the earpieces. This along with the fluid in my ears had to affect the results of the test. I then saw the doctor who after examining my ears, gave the cover he removed from the scope to his assistant who placed it in the sink which clearly indicated that it was not being disposed of and would be reused. I was unaware he re-prescribed ear drops that he had instructed me not to use because of the sensitivity and itching they had caused. After picking up the prescription and realizing it was the same medication I was previously prescribed at an urgent care facility, I called to express my concerns. In a return call from his office manager Denise, not the doctor as requested, I explained my issues to her. She informed me I could not speak to the doctor and was defensive and rude. She claimed that ear covers should have been used (the paper towels provided would seem to make that assertion false). She further explained that the scope covers were washed in a betadine solution before being reused. She was insistent the pharmacy gave me the wrong medication which was not the case as I later called the pharmacy to confirm they had filled the prescription as written with a generic version of the medication. After much back and forth Denise tersely told me to not return to Dr. Golightly, and that my records would be forwarded upon request. In all fairness, Dr. Golightly did place a call after my conversation with Denise however, I was on the phone with the pharmacy and unable to take his call. Given a heightened awareness of the importance of sanitary protocols these are unacceptable medical practices and they could improve their level of cleanliness, professionalism and standard of care. Go Elsewhere!

I met Dr Vick for the first time today and found him extraordinary. He listens well and is very…read morekind and sympathetic as well as very knowledgeable about all facets of his specialty. I had a long list of diagnoses from various physicians. He did a thorough examination and was able to put a complex picture together for me, explaining it so I could tie it all together and know what to do in the future. I would recommend him to anyone in need of a great ENT physician.

Horrible, only one visit sent me for CT and was done. He said that I had sinus surgery, and I have…read morenot. He seemed & said like he was going to help me figure out what is going on. Then had nurse tell me to go to a different specialist. Big waist of time.

I just met Dr Carmichael today . truly a wonderful doctor and the staff is wonderful. I'm sure…read moreevery Doctor at this business are very good doctors . I spoke to dawn in billing for a good while before going to see Dr Carmichael. I did my homework. This place should 100 percent solid reviews. I want to say I've found my Ent and allergy home . I've worked in the medical field as well as labs . they have several offices with excellent doctors and staff . I feel I have experience in saying if you have a issue you can feel confident in all these doctors expertise. Very pleasant visit today for me . I feel much better already and I had been feeling bad for a while . The good reviews reflects this office . not sure how there could even be a bad review. Doesn't reflect this lawrenceville office . Thank you Dr Carmichael and staff , Dawn in billing . for making everything so easy . Dianne koutras

Fantastic explanation, takes his time at each visit to go through details of treatment and…read moremedication. The best!

I went to ENT on 8/15; the visit was what I expected found out I had some hearing loss and need…read morehearing aids. Set up an appointment for 9/8 to go to Atlanta to get hearing aids. 9/6 I get a phone call from ENT saying they won't be able to keep the appointment and wanted to reschedule, I wouldn't be able to get in for about a month, so I decided to cancel the appointment. Today I tried to schedule an appointment with ENT and found out they aren't taking any appointments and don't know when they'll start taking appointments. If you need hearing aids don't use this ENT, I spent nearly an hour trying to get someone on the phone and they have only two locations for hearing aids and both are booked up for months.

This is not a full service provider and I would suggest to stay away from them. I bought hearing…read moreaids for 5k two years ago and I tried to schedule a hearing test and also to have my hearing aids checked today. They don't have an audiologist in Peachtree City or Newnan currently. The suggestion was I can go to Stockbridge or LaGrange. Neither is convenient for me. They called me back and told me they could check my hearing aids for me, which I was ok with until they told me it was a $75 office charge. I would have been ok with the charge but I'm only getting half of what I need and will be charged again for the hearing test. It is not my problem they are not able to hire an audiologist.

I noticed it has went down hill for a while, I ended up waiting in waiting room for a while until…read morepulled to exam room. Informed by a sweet petite manager with a unique name btw. Winter informed me that provider was in surgery still, informed me I could see PA without any wait time. she heard my concerns, and even helped me with my children and helped me feed my newborn when I was dealing with my other two toddlers. she was very helpful and sympathetic. kindness comes a long way. before I even was addressed by her I couldn't help notice that she was the same staff member helping and elderly patient in the waiting room to get up to use the bathroom. she changed my mind about the frustration and lack of compassion I've experienced for months. willing to stay a patient here, if mkre people could be like her.

The ENT Center is 1 of 3 medical businesses that share the building. So, the waiting area is quite…read morelarge. While she got in quickly for an emergency, her first visit, had an error with her appointment. But, the subsequent one was fine. The staff is friendly and efficient.