Unfortunately, I did not have a good experience here. This was my sons only dentist and I did go to him for a couple of yrs.
Cons:
1. They failed to diagnose that my son had an odontoma that could of been detected with simple observation or a panaramic x-ray. Because it was detected so late, it grew so big that removal had the risk of my sons jaw to break and it caused my much stress and complications. My new dentist found the odontoma just fr. visual inspection the first time, then took quick action. After 2nd opinions fr. 4 different Maxillofacial surgeons, all stated this could of been detected in the earlier yrs. fr. a normal pediatric dentist. These were all top surgeons btw. This was the only dentist my son had.
2. My son had a filling which required oral sedation. He was extremely scared to drink the medication. This Dr. was extremely impatient. He lectured & spoke to my child like when a parent is to discipline their own child, in a stern tone (except this wasn't his son) and used forceps to force his mouth open. My son screamed & cried and looked like he was hyperventilating. I was on the verge of tears and was very angry. He remembers all of this and is still traumatized to this day. Then they made us wait outside in the waiting room with all the other patients who were waiting! My son was tripping and falling bc of the med., everyone stared. Funny how they have so many office staff and not one person came to help. It was embarrassing. Shouldn't we have waiting in the a back room in private? To me this was not professional - I never went back.
3. The teeth cleaning just consists of a normal teeth brushing with a toothbrush & floss. I could do this at home. In fact after his cleaning, my sons back teeth still had plaque on it, what kind of cleaning was this? My dentist now uses the rotating brush and polishes, similar to adults on my 4 yr. old!
4. To me, this dentist seemed very rushed at consultations and didn't seem to interested in the comfort of my child. He didn't even talk to him much like pediatric dentists should...it is his specialty. To me it felt like he seemed a bit pompous and full of himself bc whenever I gave him a question his answer was always pretty abrupt & general, nothing informative & I never learned anything from him. He never took initiative to inform, give recommendations or advice, just answered questions from me & rushed out of there. In fact, one time his wife who also works there, came in & they talked forever while we were just waiting...wow, there talk was longer than my consult. No apology given by either of them...what a waste of my time.
5. They definitely need to modernize their equipment and techniques. Too long to write. PM me.
I live in OC now. The pediatric dentists I have now are wonderful & the technology is highly advanced. This dentist does not seem very knowledgeable to me nor does the office seem professional. Don't let the "pretty" waiting room w. video games, free latte's & free toy/stickers mislead you - go to a place where the staff & Dr. genuinely cares, values your time and the Dr. is knowledgeable & patient to make simple diagnosis' & more importantly....makes your child have a wonderful experience. My son still fears the dentist bc of him....so thats just my opinion.
Here is my response to his comment:
http://freetexthost.com/2szuhmdg4e read more