I've been to several locations and they are all great. The Carmel Valley location is decorated so well for kids to enjoy dental health. The office admins are always helpful and the quality of care is excellent. read more

I am extremely upset and honestly shocked by the level of care we received at this office. I brought my almost 6-year-old son, who has a disability, in because his face was swollen, his mouth smelled bad, and he had a fever. It was very obvious he had a serious dental issue, likely an infection. Instead, we were seen by someone named Soha Hemmat, who introduced herself as a doctor, but based on this experience, I seriously question her competence. She spent less than two minutes examining my son. No thorough check, no concern, no effort. She dismissed everything as "just a virus," told us to brush his teeth and give him Tylenol, and walked out like the situation didn't matter. That was completely wrong -- and dangerously negligent. My son's fever continued, and his condition did not improve. We had to contact his actual doctor and take him back to be seen again just six hours later. He was properly examined and diagnosed with a clear infection, and immediately given antibiotics. This could have gotten much worse because of her careless and dismissive attitude. I have been coming to this office for four years and have always had professional experiences, which makes this even more disappointing. But this encounter was unacceptable. No parent -- especially one with a child who has special needs -- should be brushed off like this. This office seriously needs to address this situation. Either provide proper training or reevaluate who they allow to treat patients, because this level of incompetence and lack of care is not just unprofessional -- it's dangerous. Be very careful if you are seen by this person. read more

We just changed locations to Super Dentist - at Carmel valley and can say this was the best choice . The front desk - was absolutely amazing - Yvonne made it all possible. Betty and Dr Jason Chung were amazing, caring and knowledgeable. They made us feel comfortable and safe with the plan of care for my 4 year old daughter . Thank you again ! read more

Our Experience at Super Dentist I'm sharing our experience so other parents know it's okay to ask questions and get a second opinion when it comes to their child's dental care. This review is simply sharing our personal experience and the information that was given to us so that other parents can make informed decisions. When my son first visited this office, we were told that certain treatments were not covered under our insurance (Denti-Cal). To be sure, I contacted Denti-Cal directly. They confirmed that the service my son was receiving was actually covered. When I brought this information back to the office and asked them to double-check the coverage, they refused and insisted they were correct because it had never been covered in the past. However, after verifying with Denti-Cal and reviewing the coverage information myself, it turned out the policy had been updated and the treatment was now covered. About a year and a half later, my son went back for another cleaning and exam. At that visit, we were told he would need four crowns. My son is only three years old, so hearing that immediately felt like a lot. On top of the crowns, they also recommended a pulpotomy, which is essentially a baby root canal. As a parent, hearing that a three-year-old might need multiple crowns and a pulpotomy was very concerning and felt like a major procedure for such a young child. Because the treatment plan seemed so extensive, we decided to get a second opinion from another dentist. The second dentist told us four crowns were not necessary and that the cavities could be treated with fillings. They said that at most, possibly two crowns might be needed because one tooth was more damaged. They also told us the pulpotomy was not needed. That was a huge difference from the original treatment plan and really reinforced how important it is to get a second opinion when a young child is being recommended major dental work. Around that same time, I happened to meet a couple of pediatric dentists while driving Uber and Lyft. When I mentioned what had happened, they told me they had heard similar concerns before and that they had a colleague who works at Super Dentist about once a month. According to what they shared, that colleague had mentioned that insurance is not always run properly and that families sometimes end up being charged for services that may actually be covered. Hearing that, along with what we experienced ourselves, was concerning. When I explained the situation to our insurance provider, they also encouraged us to get the second opinion. Both the second dentist and our insurance provider confirmed that the original treatment plan seemed much more extensive than what appeared to be necessary. My advice to other parents is to always verify coverage directly with your insurance and ask for the procedure codes if you're told something isn't covered. Insurance policies do change, and it's worth double-checking. It can also make a big difference to get a second opinion if a treatment plan seems extensive, especially for a very young child. At the end of the day, parents trust dental providers to recommend what is truly necessary for their children. Unfortunately, this experience made us lose confidence in that trust, and because of that we decided to take our children to a different dental office. read more

this place is amazing !!! my son is autistic and they're very fast with him. They know how to get it done they give you options which is really nice. And I felt like they took care of us very well. I definitely recommend because I've been to multiple dentists and it's been an event for us. so thank you !! read more

horrible dentist they suck about their toy policy and dont care if the kids cry I'm changing dentist cuz their policies are ridiculous they make you wait not prifessionals at all read more

Honestly awful customer service at this location. They blow you up via text message to book an appointment. And are so unhelpful at the front desk. She told me I need to sign up for the $99 membership, I paid for it and then she said oh it doesn't include cleaning so you have to pay an additional $40. After this year I won't be coming back. I would rather take my kid to an actual dentist office, that is clean, well mannered, professional and helpful. Also, our appointment was at 10am. Showed up at 9:50am and we weren't seen until 10:30am. Super disrespectful of others time. I don't recommend this office at all, you're better off going to a regular dentist! read more

Very awesome place from the moment we steep in this place has been very wonderful experience !!! From the staff to the l drs I can't say enough very satisfied and welcoming place thank you Super Dentist !!! The quality was one of the best we've had so far yayyy read more

Soli did an amazing job cleaning my kid's teeth! She answered all my question and was very gentle with the cleaning. My kid enjoyed his visit! read more

The Super Dentists - Clean teeth! - Pediatric Dentists Near Me - San Diego, California

Absolutely unacceptable. The lack of response and care is beyond frustrating. This is now the second time I've experienced this same issue--calling either to make an appointment or ask a question, only to be met with silence and endless delays. After my last treatment left my teeth extremely sensitive, I decided to wait a bit to see if things would heal on their own. But when the sensitivity didn't improve, I reached out. It has now been over a month and a half with no follow-up. Despite calling multiple times over several weeks, leaving messages, and even being "transferred to a supervisor," not once has anyone returned my call. Not once. I could have brushed it off if it were a one-time mistake, but the fact that this has happened to me more than once is unacceptable. Patients should not have to beg for a call back when they're in pain or seeking help. The lack of professionalism, urgency, and basic communication is beyond disappointing. I truly hope this doesn't happen to anyone else, because no one should feel ignored by the very place they're trusting with their health. If it happens a third time, I won't just be disappointed--I'll be gone for good. read more

Thank you Soli for making my young daughter's dentist experience a great one! You and Dr Jason really give a great personal experience to your patients and make them comfortable. It's a fun office with great staff. You're very appreciated read more

The Super Dentists - Pediatric Dentists Near Me - San Diego, California

Please please do not take your kids here. I very much regret taking my child here and am traumatized by the experience. Our first few visits were fine, but then we had cavities. So I went with their advice and got them fixed. Went back because I saw some darker marks on her tooth, then they forced xrays when she was resistant, causing a lot of tears and frustration. They were rude and could tell just wanted to hurry us along, and meanwhile were getting upset at my child (who was only 3) that she wasn't holding still. Took her to another dentist immediately, found out that the care I got from super dentist was abnormal for a child of her age. They were surprised by the work that was done on a 3 yr old and were incredibly patient as we got our daughter acclimated to a dentist again. Now she loves her new dentist and every time we drive by super dentist, she says "she hates that dentist". So please don't take your kids here. In addition, they keep texting you even though I've asked them to stop messages all together multiple times. read more

Been with the super dentist for years always a great experience. Very professional. Soli helped us out and as always was beyond amazing with the girls. Dr sally was very professional and understanding. Definitely recommend this place read more

**UPDATE** Customer Support had reached out to me and clarified that the there would be no cost for the visit. The breakdown we received was from the insurance and Super Dentists were going to "write off" the "patient's responsibility" as we're within network. This doesn't negate the experience part of the visit but definitely removes the sting. Since they are so close to our home, we may come back now given the convenience. --- I scheduled my 19mo daughter's first ever dentist visit with Super Dentists about 4 months in advance. I brought up on the call that it was important for me to verify that the visit was covered under my new insurance. The woman on the phone said that I would be contacted near my appointment date. I was sent a link to fill out a bazillion forms before our arrival that included insurance information and photos of the insurance card. I did wait until the day before to complete some of them. I never got a phone call. On the day of the visit, we arrived 5 min in advance. The office is nice and they do go all out with their Super Dentists (heroes and villains) brand. Upon check-in, the receptionist asked for my insurance card. I asked if they had all of the information as I had filed it out and scanned the card. She said yes but then still asked for the card. I gave her the card and expected to get the status of coverage. We waited for the start of appt for 15-20 min after our scheduled time. I even came to ask what was taking so long a min before the assistant called my daughter's name, I also got the card back and asked if everything was ok with the insurance. I was told yes - in my world this meant that the visit would be covered. The total time in the dentist chair was under 10 min. The assistant struggled to brush my daughter's teeth for 5 min as she was uncooperative. Also, there was no "tour" of the facility or anything to get my daughter to "like the dentist" as was listed in one of the many documents I filled out online. The dentist came in and was fairly nice, she had me bear hug my daughter to stop her flailing so that she could have access to look at her teeth. Asked if we started brushing yet and said that we should. We had no specific questions and so the visit was over. I had to ask for a toothbrush as "they don't do that anymore but will make an exception for us". Then a month later we got the bill. Insurance did not fully cover the visit as this dentist is out of network. Our part - $95. For 10 minutes and tons of paperwork. If my dentist can run a pre-auth in 15 min and tell me how much I would pay, why couldn't they? Will go elsewhere. read more

The Super Dentists - Pediatric Dentists Near Me - San Diego, California

They were fantastic with my son. Unfortunately we waited until he was 18 to see them. They xray, assess and are really nice about giving you a detailed plan that works for your kiddo. They were also honest in how much of a change should be expected. Which we appreciated. We have not done anything as he doesn't want metal braces and Invisalign wouldn't give us the best result. So It's nice they are honest. Great office for kids. Video games. Cute kid areas. They def strive to make it more enjoyable for little ones to go to the dentist. read more

The Super Dentists - Pediatric Dentists Near Me - San Diego, California

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soli treated me really good and they were really helpful glad to have super dentist. the office experience was really good and fast.

So I received a call from the office to look into my scheduling complaint. After reassurances that this will not happen again, we tried to verify that the rescheduled appointment would be valid. Imagine my surprise when I was told that the office was scheduled to be closed again on the day of the rescheduled appointment. Obviously there is something wrong with their calendaring system. I understand that things can change, but when were they going to inform me that the office was closed? When did they know and when were they going to inform their patients? Hopefully not 3 days before the appointment like last time. read more

It was my first time at super dentist for my son. I was really nervous but before even showing up the office calmed my nerves over the phone by answering my million questions. Once we showed up the games and books made my son feel at ease. We even had a manager come check on us. Once we were inside dr Kendra was awesome with our son and it was easy and quick. My 1 year old son had no cavities and did not cry. Overall awesome experience. Looking forward to our next visit. Never thought I'd say that about the dentist. read more

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I enjoy that this is a fast paced office and gets things done quickly. Kids had a great cleaning and they were patient with all my kids. I don't enjoy all the text messages and reminders but that is not going to detour me from coming back to The Super Dentist read more

Would not recommend to ANYONE. Do not let them drill into your kids adult teeth without a second opinion. They lied about having 4 cavities and when we got a second opinion I was told that there was nothing wrong with my child's teeth. Be careful read more

Every time I come here, I'm greeted with a smile. They have entertainment for your kids while you wait. Staff is always helpful.

Friendly staff, easy to set up appointments. The orthodontist is excellent and provides great quality care. Makes going to the dentist a pleasant experience! read more

I've had appointments confusion on multiple occasions Not sure why I have to fill out the same information for my children when we have been going to the same dentist for 6years plus Retrospectively now having my three kids have gotten treatment here I would not recommend it to anyone. The ortho and dentist have had poor communication on and off. My children feel they have been aggressive with them even when asked to other wise. read more

Amazing service all the time. Today my little one had the annual check up. It went soo smooth and no pain. Very- very satisfying and recommended 100%! Soli is the best there. Al my kids loves her. So patient, kind and professional! read more

The Super Dentists - Annual check up - Pediatric Dentists Near Me - San Diego, California

Best kids dentist on earth. Super friendly and the team makes my kids feel amazing and safe in the dental chair. Our experience here, the ambiance, and the fun is top notch. Dental assistants Soli and July were excellent and Dr. Soha was kind and informative. Can't say enough good things about Superdentists, especially the Carmel Valley location! read more

The Super Dentists - Pediatric Dentists Near Me - San Diego, California

I love the super dentist Carmel valley! The over all experience for my kids is amazing they're so kind and comforting it makes it easy for us to keep appointments because they love coming as well, My kids look forward to being seen no cavities in years. We love the staff! read more

this location is great with amazing staff. Dr Jason, Soli and Ariel are the ones who did an amazing job with my two boys making them feel so calm and relaxed! So glad we're able to experience such great service here. read more

The Super Dentists - Pediatric Dentists Near Me - San Diego, California

The best Dental Office Ever! This is an amazing office with great staff. I enjoyed the experience as well as my kids. read more

The Super Dentists - Lucelia did an amazing job explaining everything to my 6 year old daughter. We love coming to this place! - Pediatric Dentists Near Me - San Diego, California

I am very glad to be in this clinic. My children enjoy going to this clinic. There is a great team here and great service. Today a wonderful doctor, her name Soli, worked with us. She treated my child very professionally, she was very attentive and kind. I recommend Dr. Soli to everyone. thank you for your service and your work. read more

The Super Dentists - Pediatric Dentists Near Me - San Diego, California

Warning do not go here. These people are ripoff artists especially to the underserved communities who want services. They take advantage of families who live limited resources and have difficulty speaking english. 1st hand experience with this. They won't return any of my phone calls. read more

Downgrading my review! Nelly is no longer here! Front desk is oblivious of what they are doing! They claimed they called me Re: my kids dental insurance which they did not! Got here at 2:45 and they didn't tell me my kid's insurance could not be verified!! 4/15/2022: Nothing changes with this business! Irate customers besides myself waiting longer than 30 mins in the waiting room! When we are called another 40 mins wait! This is absurd! I will file a complaint with my insurance company! Our appt is at 3pm! We are still here for a simple extraction. At our old dental office, it was less than 30 mins total!! Not over 1.5 hours!! I am sitting inside the room with my kid fuming with anger! read more

Had a great experience. Soli is the Best, she was very patient with my kids, she spend so much time with my kids explain step by step.

Soli made our daughters experience a fun time! I'd definitely recommend them to family and friends. We always have a great time visiting The Super Dentist :) read more

They literally make it impossible to talk to a knowledgeable person on the phone. Calls go to a central call center, who does not have any information and does not have the ability to forward calls to a knowledgeable person. I received a bill for $284 with no information whatsoever about what the bill was for or when it was for. There's no online portal to be able to review billing. I called the number provided, but they don't have access to billing information and said they would leave a message for the office to call me back. I asked if she could transfer my call, and she couldn't. I asked when I would receive a call back, and she said within 48 hours. So if they happen to call at a time that I'm in a meeting or driving or doing anything else, I would have to start all over. Abysmal. read more

Our daughter has had perfect teeth and zero complaints. We just moved and this is our first time going to the dentist in San Diego. During her visit, she was told she had multiple cavities and needed over $300 in work. My mom was a hygienist and wrote this handwritten notes. I then got a second opinion with Dr. Lee, at Amazing Kids Dentistry, and Dr. Lee could not find all of these cavities. I can't believe we almost subjected our 6 year old to so much work! The office also does give away prizes, unless your kids had zero cavities. That did not go over well when our 6 year old got nothing and our 4 year old got a prize. read more

The Super Dentists - Pediatric Dentists Near Me - San Diego, California

We've been going here because it's close and convenient, and we've been happy with the level of care overall, especially with our orthodontist. The atmosphere, on the other hand, is totally off-putting. From the Super Dentist music videos to the SD gift shop full of branded tooth cleaning products to the degrading staff uniforms, it feels more like a Chuck-E-Cheese than a dentist's office. Maybe that's what they're going for, but I find it tacky. All the branded adornments and product-placements also help explain why I have to regularly decline services and visits that aren't covered by insurance. If you choose to come here -- again, great service -- just be sure to pay attention to your bill. read more

I always have a great experience here! I have brought my children here for over 10 years . Soli was great! She made my daughter feel comfortable and welcome. Will definitely ask for her again! read more

Negative star if I can. The appointment system suck sh*t. This is the 2nd time they mess up on us. We scheduled 2 months in a advance for a REASON. They decided to closed on you just because it's on their conveniences. Wasting our time to drive back and forth and messing up our daily schedules and work. Suck that we already paid all, and we are so close to have my daughter teeth done with her braces or else I won't come back. Would not recommend ORTHO at this place if you don't want to waste your time. read more

Our family loves the Super Dentist!!! The children are always so excited to come... that says a lot about their experience!! The staff always go the extra mile to make sure the kids are enjoying themselves, having fun and are comfortable! Thank you Luna for making Quinn's visit today so enjoyable, she loves coming to see you guys , you are amazing!! Thanks for all you do. Our family is so happy we found the Super Dentist, we wouldn't go anywhere else and highly recommend the Super Dentist! Book an appointment I promise you won't be disappointed!!! read more

The Super Dentists - Super Dentist rocks!! - Pediatric Dentists Near Me - San Diego, California

Thanks a lot! We have been coming here for 3 years and are very happy, thanks to the staff for their care. My son has never been afraid of the dentist and is always happy to go. A wonderful nurse helped us today, everything went great! Thank you very much Soli for your care and attention. read more

The Super Dentists - Pediatric Dentists Near Me - San Diego, California