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ABC Children's Dentistry

3.8 (72 reviews)
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Sajia H.

We had such a wonderful experience at ABC dental From the moment we walked in, the staff was warm, welcoming, and great with kids. The office is bright, clean, and has fun decorations that help ease any nerves. The dental hygienist was incredibly patient, explaining everything to my child in a way that made them feel comfortable. The dentist was just as fantastic--gentle, thorough, and great at answering all of my questions. They even let my little one pick a prize at the end, which was a big hit!

I agree with other reviews that this dentistry has issues. Firstly, there are instances of overcharging and deception. I visited this dentistry with my son for a routine cleaning and examination. Following the appointment, they charged me a $10 copay. I inquired if they had confirmed this copay with my insurance, to which the receptionist assured me they had. However, I have held this insurance for over 10 years and have never been charged a copay before. Despite my reservations about the charge, I made the payment and stepped outside to contact my insurance company. Upon speaking with my insurance representative, they offered to directly communicate with the dentistry office. With the speakerphone activated, I returned to the office, where the assistant verified with my insurance provider over the phone that no copay was required. They assured me of a refund and mentioned they would contact me once the insurance personnel were available. However, I never received any follow-up call or refund. Then I texted the receptionist, they surprisingly claimed that the fee had nothing to do with my insurance and that they would refund it as a "courtesy" (what??!!). This discrepancy in their explanation is concerning and reflects poorly on their honesty. Furthermore, Dr. Sadrian diagnosed a cavity in my son's tooth and urged immediate treatment. Seeking a second opinion, I visited another pediatric dentist, only to discover that there was no cavity at all. This raises doubts about the accuracy and necessity of treatments recommended by this dentistry.

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29 days ago

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Roya S.

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16 days ago

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1 year ago

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4 months ago

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1 year ago

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Roya S.

Thank you. It is always a pleasure to serve you.

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9 months ago

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11 months ago

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1 year ago

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Thank you for allowing us to take care of your beautiful children.

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2 years ago

The doctor she is good and staffs are all so nice, all my childrens are like to going there than others.

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6 years ago

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Thank you Dawn. We are so happy to hear that.

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Page 1 of 2

Ask the Community - ABC Children's Dentistry

Review Highlights - ABC Children's Dentistry

. Roya Sadrian has passed my obsessive compulsive perfectionist taste, then she is surely good enough for your lovely children

Mentioned in 2 reviews

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After years of taking my kids to The Super Dentists and struggling through stressful visits, I…read morehonestly wish we had found Dr. Im and her team sooner. The difference is night and day. My kids used to scream, cry, and be absolutely terrified at the dentist. From the moment we walked into Dr. Im's office, the entire team was warm, patient, and incredibly kind. They truly understand children and know how to make them feel safe. Dr. Im is exceptional. She talks to the kids while she's working, calmly explaining what she's doing and what to expect next, which makes such a huge difference in easing their anxiety. There's no rushing, no fear-based approach--just reassurance, compassion, and skill. And somehow, on top of being gentle, they are also FAST (which parents know is a miracle). The appointments are efficient without ever feeling rushed, and my kids actually left feeling proud instead of traumatized. I am beyond grateful we found this office. If you're a parent whose kids are anxious about dental visits, this is the place. I truly can't say enough positive things about Dr. Im and her amazing team. They've completely changed the dental experience for our family. Highly, highly recommend.

Could not be happier about coming here! Truly the BEST care we've ever had at a dentist. Dr. Ellen…read moreis incredible--so kind, gentle, and actually listens to parents' concerns. You can tell she really cares about the kids and makes them feel so comfortable. The office staff was just as amazing--so welcoming, patient, and kind from start to finish. I drove an hour to get here and it was completely worth it. This will be our new dental home for all three of my kids. 20/10 recommend to any mama looking for a dentist who truly cares!

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Scripps Pediatric Dentistry & Orthodontics

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This place needs to be reviewed for insurance fraud…read more This review is long over due. Summary: - They made us pay the full quote in full upfront. Told us they'd refund whatever insurance didn't cover. - They billed our insurance more than the quote. - The offered refund was less than the difference. - When it was time for our check, they told us they'd contact us when our check would be ready. Said it would be within two weeks. - Contacted them four weeks later and they said our check has been waiting. They didn't contact us. Pick up check and it printed that same day. Liars and crooks.

I had a GREAT first dental appointment experience! I was pleasantly surprised by the initial…read morefriendly and social setting making it comfortable for my kid before doing his first ever dental exam ... and Dr. J met with us/the parents (while kids pretended to brush Dinos teeth, etc) personally and gave us an effective, informative educational session about the importance of dental hygiene for kids and busted some myths .... When it was time for my kiddo's exam and fluoride treatment, he got a bit nervous, but it was quick, which made it easy...plus, he also got to pick out a fun toy on our way out! They also have mini tv screens to help entertain kids on the exam chairs ... best part is that it's located right in between Chuck E. Cheese and Trader Joe's, right off the 15!

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Scripps Pediatric Dentistry & Orthodontics - Look at those pearly whites! And the prizes were a great incentive!

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My second review for Dr. McGrady and her wonderful staff. My 23yo cognitively impaired and autistic…read moreson can no longer be seen in a hospital setting for his dental procedures. His whole life, we have had to have him under general anesthesia I'm rider to get any and all dental done: day, cleanings, fillings, etc.. because of his sensory issues and flight/fight fears. In the past year, McGrady has been the first and only dentist who has managed to do cleanings in her office, winning my son's trust with her patient, calm and non-condescending manner. Today, she managed to have two cavities filled, without general anesthesia, in her office --- and my son did wonderfully. They are true miracle workers and I'm forever grateful!!

Dr McGrady was so calm, patient, and kind to my son & I. My son is 1.5 years old, and the visit…read morewas his 1st dental visit. I was having trouble getting my son to let me brush his teeth, or getting him to try himself. Dr McGrady was able to keep my son calm in the chair and remove the buildup on his molar. She gave me a lot of great advice that quickly led my son to becoming a willing & sometimes even happy participant in the brushing of his teeth 2 times a day! She also spent extra time sending me info on different toothpastes & ingredients that I was worried about due to him having bad reactions to a popular ingredient. We will definitely be returning here for my son's next appointment in 6 months!

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Children's Dentistry of San Diego - children's choice dental care

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I had to come back and update my review because this experience truly meant the world to me as a…read moreparent. The day my son was scheduled for treatment, we hit unexpected traffic and ended up running late. I called the office just to let them know we were still on the way and left a message since they were in a meeting. To my surprise, someone called me back almost immediately. Not only did they reassure me that everything was fine, but they also asked our ETA and told us to drive safely. That level of care alone was amazing. I've never had a clinic call me back so promptly--let alone show genuine concern and understanding. Anyone who lives in San Diego knows traffic is unpredictable no matter how early you leave, so that grace meant everything. When we arrived, they were ready for my son right away. We met Juliet, who was incredibly warm and friendly. What stood out most was how she took the time to explain everything to my 15-year-old before doing anything. This was his first real procedure beyond a cleaning, and that communication made all the difference. She even showed him the tools ahead of time, which helped ease his nerves tremendously. Her gentle spirit and patience did not go unnoticed. Then doctor Cuisia came in shortly after and was just as kind and reassuring. She explained exactly what was about to happen and got started right away. As a mom sitting there watching my baby have dental work done, I was nervous--but with these two women, I felt confident he was in excellent hands. Once the treatment was finished, my son said, "That wasn't so bad," though he made it clear he doesn't want to repeat it anytime soon . His mouth was numb for about three hours, and they were very thorough in explaining post-procedure care--especially warning him not to eat anything crunchy, hard, or chewy so he wouldn't accidentally bite the inside of his mouth. I truly appreciate how they educate both the kids and the parents. That alone sets them apart. I couldn't ask for a better dental practice for my kiddos. Thank you so much, Children's Dentistry of San Diego, for your compassion, patience, and top-tier care.

Every time I come here…read more Doctor, nurse .. Everyone was so kind... And I also turn on the monitor so that the children are not afraid. Everything is clean and fast. It's such a nice place.

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Mod Squad Dental

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4.7(158 reviews)
1.1 miScripps Ranch

I had a very disappointing experience with Mod Squad Dental regarding charges that were never…read moredisclosed in advance. As a new patient, I relied on the office to verify my insurance benefits and provide an estimate of my financial responsibility before treatment. I went for a routine regular teeth cleaning, which is 100% covered under preventive care (in and out of network). Afterward, I received an unexpected bill for a service I did not request or approve. The office manager, Beth, repeatedly insisted that the charge was a "copay." Preventive care has no copay, and even if it did, it would be a clearly defined amount like $50 or $100 --not a made-up charge or random dollar figure. When I asked for documentation that they had confirmed coverage with my insurance PRIOR to my visit, Beth said they were too busy and cited HIPAA as the reason they could not provide a recording. I did not request a recording; I simply asked for proof that the call had been made in advance, which they were unable to provide. All I received was a screenshot of call that was made to my insurance company on Feb 17, 2026, which is 3 months AFTER my visit and it was their attempt to get my insurance cover the unapproved charge that's not related to my regular cleaning. My insurance also confirmed they had no record of any call from the office prior to my visit. The office's explanations were inconsistent, initially claiming they had contacted my insurance, then later stating they don't have time to call every patient's insurance to confirm coverage. They also claimed they don't have access to the fee schedule because they are out of network, but my insurance confirmed that this information is available on their website and would have been provided if the office had actually called. The conversation grew increasingly agitated, with Beth repeatedly insisting she was too busy, and ultimately ended with her hanging up on me without any effort to find a constructive solution. I'm not sure why I should be penalized for their staffing or time constraints. As a patient, I have no way of knowing procedure codes or coverage details. That's the dentist office's responsibility to avoid issues like this one. In my 20+ years of seeing dentists or doctors across the U.S., I have never received an unauthorized or undisclosed healthcare bill. Transparency and informed consent are basic expectations in any business, and unfortunately, Mod Squad Dental failed to meet that simple standard. Based on this experience, I cannot trust this office and would not recommend them. It's clear from prior reviews that I am not the only patient facing this issue.

If you want the TLDR version, avoid this business because the billing department is horrible. They…read moremisrepresent the out-of-pocket price of services and are unapologetic about it. I was billed an additional $1800 (out of pocket) two months after services were rendered. I would recommend going to a business that is more upfront about what you're actually going to pay. I made my initial appointment for a check up on July 30th. I provided my insurance information during that appointment. Nobody made any issue of my having humana insurance. They just said "yes we accept that". On July 30th I was quoted roughly $1100 out of pocket expense which needed to be paid directly to mod squad dental to fill 4 cavities and do a deep cleaning. I agreed to this pricing and scheduled the services. The appointments were made for 09/22 and 10/06. At the end of my second visit on 10/06 they told me the out of pocket was actually $831.00 great. I paid it happily. Early December, I received a bill stating I owe mod squad dental $1858.00. I had already made an appointment to repair a filling which was too thick so while I was there, I asked them what the $1800 was regarding and the receptionist told me it "well, it's because you have Humana insurance". Ok, what does that mean? She then clarified it's because they're not in network. To be clear, my insurance pays the exact same for in network coverage as it does for out of network coverage. I'm thinking to myself, you knew you were out of network when you gave my good faith estimate. So, what would that have to do with anything? I told her that's a substantial difference and she said she'd speak to Beth the billing person. After my visit I spoke with Beth, the billing person at Mod squad and she basically reiterated that my insurance didn't cover as much as they thought. She didn't offer any other explanations and didn't really seem interested in doing so. I asked for itemized versions of my bill and explanations of what the codes referred to which she provided. I asked where my payment of $831 was reflected and never got an answer. I asked for a copy of my initial estimate and never got an answer. (I threw mine out after the $831 was paid). I disputed the bill with Humana insurance and filed a claim with the California Department of insurance. My dispute was dismissed and I was told by both parties that the billing was much higher than standard rates. I received my estimate from mod squad dental in July and had made my decision to go forward with treatment based on the estimate that was given. Mod squad dental had MONTHS to figure out their estimate was short. They did not turn in a bill to Humana insurance until all services were rendered (after my last visit on 10/6). It's not my fault that they didn't check in with the insurance carrier for 3 months. If I make an appointment with an imaging center they tentatively schedule it pending my insurances approval. Same with my allergist and ENT. Nobody does anything without approval. However, I see a dentist and I get stuck with a bill that's 300% higher than my initial estimate? Absurd I don't have any problem with mod squad dental charging whatever they want for services. That's fine. But if you do this for a living, you know roughly what insurance pays and you know if you've had issues with a specific carrier that you need to tell a client that ahead of time. If you don't want to deal with insurance, cool! Just SAY that. Don't act like it's all good and then just send a bill for 300% more after all is said and done. And to be clear, the issue isn't that they're out of network. As I stated, my insurance pays the exact same amount for in network as out of network. The issue is that they bill above standard rates. This was reiterated by a representative from the California Department of Insurance. This isn't a case of Humana just being hard to deal with or denying coverage. And considering the receptionist's response of "oh it's because you have Humana" when I asked about the extra fees, they are WELL AWARE of the pricing being out of line and they should have told me that before showing me an estimate that reflected a third of what the actual price was. There's a million ways this could have been handled and just sending a bill for 300% of the initial agreed upon price is not one of them. it deserved a phone call or at least an email saying "hey, sorry I was wrong, can we work something out?". I would have absolutely paid the difference to meet the original estimated price. But I am not paying 300% more. I have no intention of paying this bill. I will file a complaint with the department of consumer affairs and the dental board of California and If they can't help me I guess I will have to pay a collections agency because I am not paying this business. Being totally honest, if the estimate had gone up 20%? 30%? I wouldn't have had any issue with it. 300% is completely ABSURD.

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ABC Children's Dentistry - pediatric_dentists - Updated May 2026

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