Delicious food and friendly service. They have a variety of options and they also have good prices.read more

Final review for Florence. This is a hidden gem. Great coffee, the best arancini I've ever had,…read morewonderful gelato (in a brioche bun) and surprisingly awesome dinner for a tiny shop. Staff were very friendly and the product across the board was amazing. Great outdoor seating area. Highly recommend for a relaxing casual stop from breakfast coffee to dinner.

Excellent granita and there were so many flavors: mango, passion fruit, strawberry, raspberry, two…read morekinds of Almonds, coffee and more. There are 4 different kinds of sizes to choose from. Tip: fellow travelers, don't get a granita that comes out of a slushy machine. It's not the same and I have seen signs for it. Always look for granita is a colander, similar to where the rest of the gelato is.

Hands down the best pistachio gelato I had in Italy. Nowhere else came close! Really creamy gelato…read moreand the perfect balance of flavours. The line wasn't bad when we went but I've heard it can get busy.

What a cute little spot in Florence!…read more 1. I was craving boba while in Italy and found this spot while walking around. It is such a hidden gem. We loved it so much we visited twice. 2. We tried the matcha fagioli rossi granita, mango con mochi, and matcha latte. I didn't have high expectations but everything was so good and refreshing. The matcha latte was one of the better matcha drinks I had while in Italy. 3. The interior is really cute and the employees are friendly and helpful. 4. Like someone else said, if you need a break from gelato, come here!

Absolutely phenomenal! The very kind staff working at the restaurant gave their own…read morerecommendations. We got the taro sago and aiyu jelly lychee desserts. The former was a blend of taro paste, sago, and boba in a light but creamy soup. The latter was a mix of lychee jelly, fruit pieces, shaved ice, and aiyu jelly in juice. Refreshing, light, and not too sweet--perfect for an after-dinner summer treat. I would absolutely go again if we had time!

This gelato was mind blowing! I tried a few flavors and they were all so good! I'm looking forward…read moreto coming back to Florence to eat this gelato again :). Good customer service as well. Small cozy place.

Tiny shop churning out the best gelato. I'm still dreaming of their honey & lavender gelato. Both…read moretheir pistachio and coconut flavors are also divine. This was the best gelato across 2 weeks in Italy. Note they have two convenient locations in Florence.

This place draws a crowd, but the line moves fast. People are either getting gelato or affogato…read more I had a couple great gelatos; strawberry one time and chocolate another time. Our daughter and fiance always wanted the affogata. This must have been an old restaurant as it had a wine window. The shop does not operate the window, but I kept seeing people knock on the door and getting handed affogato. Then I saw my daughter do it and saw her fiance handing her the cup. LOL. So many people do this and take videos. They both enjoyed the affogato enough to go 3 or 4 times during our visit.

This place is viral, but for good reason. Favored by both locals and visitors, Vivoli offers…read moreincredibly delicious and creamy gelato and affogato. The lines seem long, but they move quite quickly! Pro tip: choose the left line if you're ok with classic or pistachio-topped affogato. It moves much faster compared to the right line. Also you can also order gelato in that line! We came here twice during our trip here. The espresso is freshly brewed after they line your cup with gelato. It's perhaps also the priciest spot we've been in our whole gelato/affogato adventures in Italy - 6€ for classic and 9€ for pistachio topped affogato. However we thought it was worth every euro! They also have gelato options as well! I got a piccolo cup, which is 3€ and comes with 2 flavors. I got their pistachio and hazelnut flavors, and my goodness, it was the best gelato I had throughout my whole trip. The pistachio comes through very nicely without and the hazelnut packs a punch of a flavor! Also I was able to take my gelato and mix with the espresso from my affogato to try some new combinations. Must go if you're in Florence!

This is a cute, reasonably priced cafe. We grabbed a cappuccino and a vanilla iced latte, along…read morewith avocado and tomato toast. Each tasted great. It is on the smaller side so it gets pretty cozy once all the seats fill up with the line at the front.

The food was definitely delicious! I'm not usually a sweet breakfast or pancake kind of girl, but I…read morehave to admit, the pancakes were amazing. The coffee, however, tasted more like a cup of milk, so that could've been better. My 3-star rating has nothing to do with the ambiance and everything to do with trying to fairly balance the quality of the food with the absolutely terrible customer service I experienced. The tall, darker-haired barista taking orders was genuinely one of the rudest people I have ever encountered. After reading through other reviews, I can see I'm clearly not the only person who has had an unpleasant experience with him. While I was simply trying to place my order, he was raising his voice at me and speaking in such a disrespectful, condescending manner that I genuinely felt belittled. The interaction was so uncomfortable that other customers inside were watching the entire exchange. To make matters worse, when my name was called to pick up my food, I noticed my order was incorrect. Rather than interrupt him while he was helping other customers, I politely waited for him to finish. He looked directly at me and aggressively yelled, "SPEAK!" Excuse me? Would you like me to bark? There is absolutely no reason to speak to a paying customer that way, especially one who has been nothing but polite and patient. What makes this even more disappointing is that my friend, who used to live here, was genuinely excited to bring me to this spot. Unfortunately, what should have been a lovely breakfast experience turned into one of the most uncomfortable customer service encounters I've ever had. It's a shame because the food really is good, but good food does not excuse disrespectful service. Hospitality is just as important as what you put on the plate. I definitely won't be returning, and judging by the similar reviews, this is clearly something that should be taken into consideration. Do better.

We went here on our last night in Florence and they had the most delicious gelato we had on our…read morewhole trip! They had tons of great flavor choices and their portion sizes were very generous! They also had great prices! The staff were all so friendly and recommended flavors to us. We really enjoyed this gelato and wish we went more times when we were there!

HAVE AGAIN: Very good gelato. Coppa grande was just right…read more NOT HAVE AGAIN: Tiramisu gelato was too coffee-flavored.

Yummmm. We were just walking around, got a craving for gelato / ice cream and noticed this place…read morewas packed. The line still moves quite quick though. Their cappuccino flavor was sooo good. I also tried their tiramisu which was good, but not great.

In Sienna, up the hill from the beautiful Duomo l've have seen a million gelato shops. Now we are…read morein the bigger cities, Venchi is a large gelato chain with a high-end, glossy, professionally polished image are quite visible. The shop look like Willie Wonka designed them and they are stunning. I am a bit leery about large batch, high production, factory gelato, but when in Sienna, oops wrong city. Venchi is to pretty not to try once. The interior has a highly polished and fancy glossy magazine look while the gelato is piled high. I ordered the stracciatella, vanilla gelato with chocolate bar shaving that melt in your mouth. A simply memorable flavor that I've previously seen but never ordered. This is delicious, packed with flavor scoop with a slight crunch. I know chain food places are taboo, especially in Italy, however this was another exceptional scoop of gelato. A flavor definitely one should not skip. Go in, look around and try Venchi gelato as the store design is beautiful and the gelato is equally delicious.

Located in the heart of Florence just off the tourist path, my partner, our friends, family member,…read moreand I encountered this charming and popular establishment in September, which serves as a perfect spot to relax after a long day of shopping. La Loggia degli Albizi boasts a warm and welcoming atmosphere with an all-round authentic Italian vibe. The menu features a good selection of pastries, breakfast items, and coffee choices that cater to diverse tastes. We decided on a few pastries and coffee for take-out. The coffee was excellent. The pastries tasted amazing.  It was good value for the money. The staff who worked here were really professional and friendly, and we felt very welcome. A decal at the door in Italian reads They love us on Yelp!

If you're looking for the most amazing coronetti, brioche, savory, coffee and many other delicious…read moreoptions you won't be disappointed here. This busy spot is frequented by visitors and locals alike. There is ample outdoor and indoor seating plus take away. The brioche are only 2 €, coffee around the same. The Italian cream, apricot, Nutella coronetti are to die for. Pizza by the slice is also very good. They have a big salad that looks like a chef salad in America. Service is prompt and friendly. Not open on Sunday .

We try the lemon sherbet in a frozen lemon. It was so delicious in a hot summer afternoon after…read morewalking around for hours. It is a bit pricey at 12 euros for a medium size order.

Right across from the Duomo and great views. They have…read moregelato and other desserts like cannolis, tiramisu, croissants, etc I was told by a local to hit up any gelato spot that noted "artigianale" in their name/storefront. Meaning artisanal or homemade, which is always a plus. So we went straight for the gelato and went with: Coconut Mango Stracciatella The flavors were all very tasty and worth a revisit.