I called this company to see if they could help with an issue on my screened-in porch. While they…read moredon't service the EZE Breeze porch system, Suzette went above and beyond to assist me. She asked me to send photos of the problem, took the time to research possible solutions, and even provided contact information for the right company to help. In today's world, it's rare to find a business willing to invest time and effort into helping someone when there's no opportunity for a sale. That level of customer service speaks volumes about the character of both Suzette and the company. A kind gesture and genuine concern for helping others make a lasting impression. Thank you, Suzette, for your professionalism, generosity, and willingness to help. It was greatly appreciated!

From the very beginning this was probably the easiest decision I had to make…read more Bill came to our home to see what the job will entail. Bill takes all the measurements and shows you other photos of previous work done and shows you samples for you to decide on. Suzett calls a few days later to inform you on how the process works. On schedule Suzett calls again to set up an appointment for installation. Installation day comes and Randy and Trey show up on time for the installation on a very hot day. Randy and Trey install the enclosure, clean up the entire area and then show us how the enclosure works and how to maintain it. We were given a tote bag with some cleaning supplies, a tool to make it easier if needed to use the enclosure and a set of detailed instructions on how to use the enclosure year round and how to maintain it. The day after the installation Suzett calls to do a follow up and to answer any questions you might have. Professional and friendly people, quality materials and well made and excellent service from everyone especially Randy and Trey. I would have no problem recommending Porch Protection Systems. I would give them more than 5 stars if I could. John & Bobbi

Purchased a quality shed it was delivered within a couple days and set up the staff are very…read morefriendly and accommodating I do recommend this company and a great price

From the owner: Whether you're considering a shed for practical outdoor storage, a gazebo, pavilion or pergola for…read morerelaxing entertainment options in your own backyard, a garage, or a fun play set for the kids, Backyard Escapes provides top-quality, practical outdoor amish built structures that are easy on your budget.

I signed a contract to build a screened porch on our condo in January…read more They were to get the building permit and I was told by project manager that it was approved and he was getting it that day, April 7th. On July 3rd, I get an email from PM asking for the plot plan as he needed it for the building permit. I asked him what was going on as he said he had it back in April. Excuses came forward and so I told him he lied and this was unacceptable. Met with the owner and he denies any knowledge of what's going on, even though I copied him on all my correspondence to PM. So I stated the facts of what happened and said I don't tolerate being lied to and just tell me the truth. We parted on what I thought were good terms. The next week I get an email from this owner, copying his entire staff, attacking me because of my criticizing his employee. I was called a "bully, arrogant, condescending, etc...and not allowed to speak with PM again" I did respond as he did this to defend his incompetent PM and make me look like the problem. So the project starts on 7/17 and immediately they cut into my neighbor's corner post of his condo. The project gets stopped and I call the PM again. He comes and tells my neighbor he will have a crew fix this the next day, which was a Friday. They don't work on Fridays and no one ever showed up so PM lied again. After this they proceed to build the porch on 7/23, only this time they cut into my neighbor's siding and anchor the roof to his wall. Again, no one approved this action. I contacted the builder and told them to get this corrected immediately. Their response was the drawings were approved by all parties and they were not changing. I challenged them to show me where it stated the neighbor's property would be involved. No response. They tell me that I need to sign a design change order and will add $600 to my bill for the deviation. I sent them the Delaware building codes regarding contractors encroaching on private property. I then said I was going to contact the Department of Justice Consumer Affairs Dept and file a complaint. They then rescinded the $600 and went ahead to fix the problem. In conclusion I will say the crew who built the porch, did a fine job and we were satisfied. The process was a nightmare thanks to a dismissive, non-responsive project manager and the owner who condoned that behavior.

Don't deal with this company or don't give them money until you receive and are satisfied with…read moreproduct. Ordered sliding screen for front porch in May, gave them 50% deposit and told product would arrive in 4-6 weeks. Didn't arrive until the end of July. When installers attempted to install, could not do so because it was wrong size despite being measured by them two different times. Have called the company numerous times trying to find out their plans to reorder and install new screen but my phone calls are not returned. The entire experience has been less than professional. When I inquired about the delay in the order was told they had personnel problems and the person responsible for ordering/scheduling was no longer there. Understand problems of running a business and also understand when mistakes are made; but stonewalling and returning phone calls is not only unprofessional but extremely arrogant and insulting.

This is a small family run operation. They installed 2 new decks at our beach house in Ocean City ,…read moreMaryland , Marlin Cove 1, 120th Street Bayside. Tad Bittner (the owner) does the estimating and installation, his wife Missy handles the back office operations. Use them you will not be disappointed. Several other owners in our community have also contracted with them for new deck installations. Everyone is very happy with their new decks, would not hesitate to call on them again. Five stars!

DPI built our patio and did a great job! High-end quality and reasonable cost. The owner, Thad, was…read moredirectly involved with on-site excavation and construction. Our patio quality is like a picture in a catalog! They were highly recommended by on of the largest stone supliers on Delmarva, Salisbury Stone. Will use them again for another project!

AWESOME company and beautiful job on our fence.!!! Jake is so helpful and nice !! GREAT COMPANY…read more!!!

This company came out and installed a screen porch with composite decking. Since then they had to…read morecome replace the steps due to cracking. Now that cracking is throughout the deck. I've been trying to contact them since June. They don't respond to texts, calls, emails or leaving messages with other employees. I tried to go directly to the Decking manufacturer for help, but they needed information from the builder. I couldn't get any information to help my case. Save yourself some time and stress go somewhere else This company goes by other names. Of course Eastern Shore Porch and Patio, ES vinyl Products, and Eastern Shore vinyl products inc.

Justin and Tommy did the two-car garage floor in our brand new home on Friday, 11/1. They did a…read morefantastic job, and it looks amazing. I picked them to do the job based on the quality and timeliness of their communications and how easy they made the process. They were a 10+ from beginning to end!

HIGHLY RECOMMEND! Absolutely wonderful experience. the price reasonable and much lower than another…read morecompany in the area. They added grit to my porch and sidewalk that were done by another company and was very slippery. Garage, porch and sidewalk all done in about 4 hours. From the quote to completion I can't say enough about how great they were and how it looks.