Casey and his staff are a very professional and responsive medical practice. Highly recommend!read more

I started seeing Casey in early 2020 I believe. At first he seemed knowledgeable and understanding…read more Then I got Covid and was told basically they couldn't help me with the shortness of breathe I was beginning to have because they wouldn't see me in the office. I was left to deal with it on my own by going to the er or another walk in clinic. That should have been my first red flag. I continued to see him for different things that would come up, I had 3 different occasions where he called in a perception for me for medications I was ALLERGIC to. One time ended up taking at least one dose of it because I trusted my dr to be competent. Thankfully it only gave me very mild symptoms. I was just told today that they wouldn't see me as a patient anymore or prescribe the anxiety medication he recommended me try because of a $46 balance. However, I hadn't been billed for that amount. Also, the reason I owed that amount was because I went to his office for some UTI symptoms and paid for that appointment the day I was seen (which is usually what happens, you pay when you come in for the visit). He then told me to come back the following week for a yearly check up. His nurse Sandy left the room to confirm that my insurance covered that yearly check up, when she returned she told me it did so we scheduled the next appointment. I then went in the next week not required to pay anything when I went in like I usually had to do. Then about 3 weeks later I get a bill in the mail for the office visit and the blood work! This place really only cares about the money they can get from people. To be honest, I'm not sure why I stayed with them as long as I did since clearly medical incompetency could have been very bad for me with being prescribed medication I was allergic to. Medication that was clearly stated on EVERY form I had to fill out. I could have written one time off as a mistake but to have it happen 3 different times... that unacceptable! My suggestion find someone different! If you need a walk-in clinic go somewhere else, honestly anywhere else would be better than paying for help from someone who doesn't even read a chart before prescribing meds.

I have been receiving care for psoriatic arthritis for just over 2 years. Dr. Kanagasegar is…read moreconscientious and the care I receive makes it possible for me to live a full life. He takes time to answer my questions and is thorough as he assesses how my quality of life is. He has excellent staff that is extremely helpful with insurance, but the front office lacks personalism. The person is new, perhaps she will learn to be more caring.

Dr Segar has helped me so much with Rheumatoid Arthritis. I can do things now that I could not do…read morewhen I started seeing him. His staff is caring and has always been pleasant to me. I would highly recommend Dr. Segar.

I've been coming here for awhile now and I wouldn't go anywhere else, Dr.Leanna takes great care of…read moreme , staff Darlene and kimerie ate very professional, nice thoughtful ,I always look forward to see all of them every time I go in for my appointments they have been very good to me and would recommend them to Anyone!!

I've been trying to think of something positive to write about this clinic, but I can't. Poor…read morecommunications and lack of follow-up work was what I remember most. If someone just needed a flu shot, this clinic may be OK, but for anything else, I would consider looking elsewhere. Fast Pace Urgent Care in Crossville is a much better choice, in my opinion.

I went to the hospital for a racoon scratch. Dr. Jackson was very nice and helped me with my issue!…read moreI felt as if he was more of a friend by how he treated me. He was also very professional. I was very pleased with the whole service and as well as nurse Janice. They were were so sweet the both of them! 5 stars to them both!! Thank you.​

Clean, professional, and caring. I went there after 5 pm with an order for an x-ray. They…read moreregistered me in the ER., in 5 mins I was wheeled to x ray. Good experience. Thank you

Anyone who takes the time to listen to the life stories of all grandma's grand children is both a…read morescholar of patient and a gentle man. I have recently had the pleasure of keeping my grammie company while she recovers from medical afflictions. Already, I have been introduced to several of her doctors, of whom, I've never been a fan of - here in Crossville, it is warned to stay far away from the medical community(as they don't know what their doing). I was pleasantly surprised at the attention grams received. Not only did they know her name, they remembered her many stories and asked follow up questions regarding them. They knew, without looking into her cooler of meds, what she was on and how they would react to a new med. They took the time to listen to her go on about me - she always makes my life seem so much better than I view it and so I listen too :) - and have the most gentle of ways to bringing the conversations back to her medical care. Kudos to Dr. Johnson and his staff for actually being present and listening to your patient... I am no doubt a fan!

He knows his craft but he talks down to his female staff and over books his patients, which leaves…read morethem waiting before their apt and during the sessions. Quality service should come first.

Thomas is fantastic! He has years of experience and is extremely knowledgeable! He is determined…read moreto help you feel better and have a better quality of life!

Dr Wallner listens well, which puts her in a category all her own. She respects my opinion & if I'm…read moreway off target we enjoy laughing together. I changed to her practice because she treats with natural alternatives & isn't just throwing drugs at symptoms. She's laid back, intentional & wants to get to the root of your problem. She truly cares about her patients & has hired a professional & caring staff also.

She's a very nice lady. A little different in some of her suggestions. Ladies in the office are…read moregreat nurse very sweet.

We have used Crossville Medical Group for 16 years and have always been treated professionally and…read morehad a correct diagnosis of our problems. I do know that the Doctors don't make all the decision as to how the office is run. Medicare, etc. has a lot of say in what type of treatment you will receive when you go to any Medical facility. We have never waited more than 30 minutes to get in to see the Dr. and same in the exam room. We will keep our Doctor there and be happy that we can go to a local facility to be treated.

This facility has ridiculously long waiting times. You can wait on the phone for hours and the last…read moretime I had a 10:00 am appointment, the doctor didn't see me until noon. They must be incredibly greedy to overbook like this.