Anyone who takes the time to listen to the life stories of all grandma's grand children is both a…read morescholar of patient and a gentle man. I have recently had the pleasure of keeping my grammie company while she recovers from medical afflictions. Already, I have been introduced to several of her doctors, of whom, I've never been a fan of - here in Crossville, it is warned to stay far away from the medical community(as they don't know what their doing). I was pleasantly surprised at the attention grams received. Not only did they know her name, they remembered her many stories and asked follow up questions regarding them. They knew, without looking into her cooler of meds, what she was on and how they would react to a new med. They took the time to listen to her go on about me - she always makes my life seem so much better than I view it and so I listen too :) - and have the most gentle of ways to bringing the conversations back to her medical care. Kudos to Dr. Johnson and his staff for actually being present and listening to your patient... I am no doubt a fan!

Kelly West is an amazing Physicians Assistant. She is very knowledgeable and takes the time to…read morelisten to your needs. I just wished I didn't move away. I know I will not find anyone like Kelly again!

Easy access and ample parking. Numerous doctor's with specialties. There is also a pharmacy located…read morein same area. Friendly staff upon entering.

Dr. Shada has been my primary physician for 23 years. He is very caring and makes sure you…read moreunderstand your condition and treatment. Always asking if you have any questions. I am very happy with the care I have received from him over the years.

Most times you can't make an apt. Without leaving a message then when you get a call back they…read moretransfer you and you sit on hold for another 5-10 minutes. Not at all impressed with the primary care options either. If you want to change doctors you have to give a reason then they meet and decide if you can change. I believe the surgery center is much better. But for a primary care person I think you're better going elsewhere.

From the owner: Crossville Medical Group provides comprehensive surgical services, including traditional and…read moreminimally invasive procedures.

Casey and his staff are a very professional and responsive medical practice. Highly recommend!read more

I started seeing Casey in early 2020 I believe. At first he seemed knowledgeable and understanding…read more Then I got Covid and was told basically they couldn't help me with the shortness of breathe I was beginning to have because they wouldn't see me in the office. I was left to deal with it on my own by going to the er or another walk in clinic. That should have been my first red flag. I continued to see him for different things that would come up, I had 3 different occasions where he called in a perception for me for medications I was ALLERGIC to. One time ended up taking at least one dose of it because I trusted my dr to be competent. Thankfully it only gave me very mild symptoms. I was just told today that they wouldn't see me as a patient anymore or prescribe the anxiety medication he recommended me try because of a $46 balance. However, I hadn't been billed for that amount. Also, the reason I owed that amount was because I went to his office for some UTI symptoms and paid for that appointment the day I was seen (which is usually what happens, you pay when you come in for the visit). He then told me to come back the following week for a yearly check up. His nurse Sandy left the room to confirm that my insurance covered that yearly check up, when she returned she told me it did so we scheduled the next appointment. I then went in the next week not required to pay anything when I went in like I usually had to do. Then about 3 weeks later I get a bill in the mail for the office visit and the blood work! This place really only cares about the money they can get from people. To be honest, I'm not sure why I stayed with them as long as I did since clearly medical incompetency could have been very bad for me with being prescribed medication I was allergic to. Medication that was clearly stated on EVERY form I had to fill out. I could have written one time off as a mistake but to have it happen 3 different times... that unacceptable! My suggestion find someone different! If you need a walk-in clinic go somewhere else, honestly anywhere else would be better than paying for help from someone who doesn't even read a chart before prescribing meds.