Most times you can't make an apt. Without leaving a message then when you get a call back they…read moretransfer you and you sit on hold for another 5-10 minutes. Not at all impressed with the primary care options either. If you want to change doctors you have to give a reason then they meet and decide if you can change. I believe the surgery center is much better. But for a primary care person I think you're better going elsewhere.

From the owner: Crossville Medical Group provides comprehensive surgical services, including traditional and…read moreminimally invasive procedures.

We have used Crossville Medical Group for 16 years and have always been treated professionally and…read morehad a correct diagnosis of our problems. I do know that the Doctors don't make all the decision as to how the office is run. Medicare, etc. has a lot of say in what type of treatment you will receive when you go to any Medical facility. We have never waited more than 30 minutes to get in to see the Dr. and same in the exam room. We will keep our Doctor there and be happy that we can go to a local facility to be treated.

This facility has ridiculously long waiting times. You can wait on the phone for hours and the last…read moretime I had a 10:00 am appointment, the doctor didn't see me until noon. They must be incredibly greedy to overbook like this.

I appreciate Dr. Stubbs and her team greatly. She addresses all my concerns and sees me when I need…read moreto be seen. When I first moved to this area and needed a Dr. after a medical crisis others had wait times for weeks. She saw me that same day I called. I feel she listens and if she can't help she refers me to a specialasist who can. Her office staff have been great to me always friendly and helpful.

I recently changed from Dr Stubbs to another doctor in Crossville. I used Dr Stubbs for well over…read more5 years and she was always quick to see me. There is no problems with getting an appointment or seeing her. I opted to change doctors because I began to see that Dr Stubbs was simply a gate keeper for me. She would see me and if I had any problems she would send me to a specialist, no matter how simple the issue was. She seldom did any actual hands on examinations. she would simply ask how I was doing. Maybe I am being to critical but when I switched my new doctor would check numerous simple things regularly that were not dealt with before. Many medical professionals who I now see told me they thought I made a wise decision to change for reasons that I cannot discuss here

Anyone who takes the time to listen to the life stories of all grandma's grand children is both a…read morescholar of patient and a gentle man. I have recently had the pleasure of keeping my grammie company while she recovers from medical afflictions. Already, I have been introduced to several of her doctors, of whom, I've never been a fan of - here in Crossville, it is warned to stay far away from the medical community(as they don't know what their doing). I was pleasantly surprised at the attention grams received. Not only did they know her name, they remembered her many stories and asked follow up questions regarding them. They knew, without looking into her cooler of meds, what she was on and how they would react to a new med. They took the time to listen to her go on about me - she always makes my life seem so much better than I view it and so I listen too :) - and have the most gentle of ways to bringing the conversations back to her medical care. Kudos to Dr. Johnson and his staff for actually being present and listening to your patient... I am no doubt a fan!