I think that once a mother, no matter how old your children are, they will always be your "babies"…read more I experienced my youngest son having an unexplainable fever, and with him being wheelchair bound, it caused me even greater concern. After visiting the urgent care, we were sent to the ER for further follow up. The staff there were pleasant, knowledgeable, and kind. It was about 8:30 in the morning and the ER was already pretty busy, especially with an upcoming holiday. Doctors, nurses, lab techs readily explained upcoming process and procedures. My son was admitted for 3 days with a favorable outcome. Appreciate the hard work of all first responders!

We visited the ER after my boyfriend had several days of abdominal pain. We were reluctant to go…read morebecause usually it is an all-day event. We chose Saint Marys because they have the shortest wait time, and it was true! We were checked in, labs were drawn, assessed by the physician, sent to CAT scan, and discharged in 3 hours. I am truly grateful to all the staff there. They were so wonderful and very professional. Thank you to all of them. Health care is a sensitive subject, so it's nice to know this hospital is still one with the biggest heart

2/18/26 Very…read moregrateful for having this facility less than a mile from our house. Staff is professional and efficient. Just luck as it happens to have the same ER physician.. Will be doing a follow up with the primary

Took my 5 year old daughter who was on day 5 of 103 fever and the Dr. Von Foerster was extremely…read moredismissive. The nurse was very sweet, but he was awful! Did not do a single test on her, and should have tested for flu and strep, looked in her throat and said oh it's a little pink. I had to ask him to check her ears. We left with absolutely nothing! Went to the pediatrician the next day who immediately got her on antibiotics for an infection. Extremely disappointed in the lack of care!

The best care I have received at any hospital I have been at, and there are many in multiple…read morestates. Compassion, friendliness- Western style, of course, empathy, full information, and full responses so you understand what is going on, or answers to specific questions, I would rather not go anywhere else. The best care I have received at any hospital I have been at, and there are many in multiple states.

I was there yesterday, 7/11 for a visit to the ER for my mother. She was feeling very ill and…read moreneeded to be seen. We got in very quickly. Everybody was very polite. The First doctor she saw was wonderful. Explained everything to her she was gonna get admitted, and she explained all the procedures that we're gonna happen. Next thing we Know. A different doctor comes in with different instructions. Very rude top of that the worst part, speaking bad about the other doctor that we had to seen. I had never been in the situation like that. I will never take my mother there again, or myself.

I found myself, once again, at Renown's ER because I suddenly had trouble breathing. The triage…read moreprocess was pretty quick despite the amount of people in the waiting room when we arrived. They performed an initial EKG and then a blood test; after which, I was told to wait back in the waiting area. Three hours had passed, my co-worker who gave me a lift to the ER returned to work and I sat in the waiting area with a few other patients; there was a huge influx of patients that arrived after us which had needed more critical care. After, three hours, a triage nurse approached a group of us and re-took our vitals; at that point I was feeling better and had contemplated just leaving if I had driven myself to the ER. Eventually, the overflow of patients (including myself) were admitted to the Children's side of the ER. The ER doctor quickly checked in and determined there was nothing wrong with me since all my test results came back as "normal", and discharged me. The ER nurses were cool but my experience this visit was just alright. I understand they were busy, but it felt like I was being rushed out of there as soon as humanly possible; like I said they were busy.

We were transferred here via ambulance from the Renown ER in South Reno. The doctors and nurses at…read morethis PICU (Pediatric Intensive Care Unit) felt well educated and competent. Having lived in Orange County, California for a time (where medical jobs are extremely competitive-- especially at hospitals like Kaiser where my mom and sisters-in-law have worked) I can say I have a high bar for medical care. My husband and I have had nothing but good experiences in Renown; we have always felt that our children have been well cared for within the Renown healthcare system (and no, that's not because the staff knows I have family in the medical field, I always keep that piece of information to myself-- though I will say having family in the field is extremely helpful for confirming if the interventions being taken are good ones!). Our most recent trip was for my 22 month old who was having trouble breathing (oxygen was immediately provided at the first ER off South Meadows followed by a treatment of DuoNeb). Our daughter still labored to breathe after interventions so they ended up transporting us to this location's Pediatric Intensive Care Unit. Overall, I highly recommend Renown.

Kind & thoughtful staff all around. I came in after a head injury when snowboarding & all the staff…read moreI encountered were attentive. I must've forgot to mention at my initial visit it was on the job, so a workers comp claim form was needed so I had to go back to request one then pick up, and staff again were super helpful with everything! Multiple apologized for the mixup but quick to get it filled out & called when it was ready too. I hope I don't have to visit again, but would if an emergency happens!

Nurses an doctors are nice. But nice doesn't get the job done. I clearly told them i have a fever,…read moremy kidneys are in excruciating pain. Got a ct scan Nothing noted. I refused pain meds at first because i have diverticulitis. They talked me into some morphine. And of course, the pain subdued. Doctor comes in tells me nothing's wrong which clearly something is wrong or I wouldn't have a fever or such bad pain. upon release. The notes said I did not have a fever they never took my temperature. It is noted in my release papers that I said I didn't have a fever. Blood was taken along with a CT scan. They sent me home with that kind of pain and said I needed a colonic basically passing it off as being stopped up. That's not the problem. I have a fever of 101. Which in most instances tells people I have a bacteria somewhere. No antibiotics were prescribed. When I called and asked as they told me to do if I needed them, they said come back so I could pay them more money. Don't trust them. I don't think they know how to read a CT scan. I had a blockage, discovered at a different hospital. There moto is treated and street them. Thanks for nothing.

Rarely has there ever been a good reason to the emergency room, unless someone is having a baby or…read moresomething but I have been very fortunate the few occasions I've had to go to Renown's Emergency, the medical staff took very good care of me. It's takes a certain kind of person to be a nurse, doctor or EMT and Renown's medical staff earnestly seem to be very dedicated to providing excellent quality of care; they're so friendly, professional and wonderful bedside manner, I feel very at ease whenever I interact with them. As negative as the reason I had for going to the emergency, I had a pleasant and positive experience with Renown's staff. My mother only critique is when I had to go to the emergency, the emergency parking lot was full, so I had drive away and park to the nearest Renown parking structure, to the right of the emergency entrance and unfortunately there was construction at the main road too. Fortunately, I found a parking spot at the ground level but I had to walk all the way back to the emergency room entrance and according to the receptionist I asked the fastest way from the parking lot to the emergency room was just following the sidewalk path outside; had my condition been a really dire one, all that walking would've been really inconvenient. Maybe Renown would consider adding additional parking spaces by the emergency room entrance? That's my only suggestion/critique.

I wish you could leave negative stars. I took my husband there last night as he was having trouble…read morebreathing and having chest pains. After triage we waited over 2 hours and still had not been taken to a room to be seen by a doctor. I asked the desk and explained his breathing is getting worse, especially with visitors coming in with over powering perfume and cologne. The person at the desk said they would update the charge nurse. Almost 45 minutes later still nothing so we left. In that time I saw people brought in by ambulance and were pushed into the waiting room to wait to be seen. Like really, isn't that the put of being brought in by an ambulance??? Absolutely horrific experience in the er and clearly there is no rush on getting anyone care. With all the money they spend on new facilities you would think they would have updated this er, it is lost in time and looks like it did 30 years ago. I hope Kaiser buys Renown out, then maybe we actually get doctors and better care. Also, my husband is still having issues and was never seen last night, and of course with your very apparent doctor shortage I can't even find a new doctor for him since his last one left.

Could not recommend more and will continue to choose Northern Nevada Sierra every single time. I…read morewas kindly greeted, checked in, and brought back to a room within maybe 20-30 minutes tops. I also had a chest x-ray in that time as well as EKG. The staff have always been so amazing and helpful. I couldn't have asked for better care. I was kept comfortable and given my own room, which is a huge bonus and greatly appreciated. In total I was there for maybe two hours, and that includes going through a CT test and waiting for the results. I know that days and times vary with each different individual and someone may not have the experiences that I and my family have had. But I know for a fact that this is the hospital for us. The entire hospital is so beautifully decorated, clean, and quiet. Also, have you tried their food from the Cafe? If not, please do so. I highly recommend the rosemary with lemon chicken breast. Once again a huge thanks to the staff, they are hardworking, fast and kind people. I'm so happy to have you close by. Keep up the excellent work!

The intake staff are awesome and the CNAs but after that everything else is not so greatI had no…read morecall light and no one came to check on me.... Just visiting at the front desk.... I finally disconnected myself and walked down the hallway to the restroom by myself..... they didn't even come when all the bells were going off. They collect your copay really fast ...... everything else is slow or stopped On top of everything you have no idea where to park?!??? Signage is cheap!!!!

Convenient... easy access. They are not just an ER. They do…read moreall lab work and imagining as well. Just bring in your prescription during "normal" business hours. Appointments are not needed. As an ER... Have had to use them twice. Both at night. VERY efficient and professional. Had to have imaging done and they were able to bring someone over to do it here. Comfortable and qualified doctor and nurses. All paperwork was done bedside and submitted correctly. The only thing this ER does not offer that a hospital does is a pharmacy in house. They do send your prescriptions out.

I went there today for a common female issue. The staff was friendly and professional. Total time…read morethere was about an hour. I recommend.

The nursing staff that helped me were truly wonderful and I couldn't have emotionally. Their names…read moreare Nayeda and Chelsea. Nayeda wasn't even my nurse but I flagged her down from my bed in the hallway because I had been siting there for hours with no one checking on me (I had a male nurse with a reddish scrub cap on). Thank God Nayeda stoped and started helping me because it turns out I would end up needing two blood transfusion. My male nurse just dismissed my symptoms but Nayeda took them seriously. She was comforting and add some much needed humor, she was a God sent. Chelsea was truly amazing and made me feel at ease when I was scared. She was born to be in this industry. The only negative is I wish the doctors would have been more attentive. I was in the ER about 16 hours and I think I only saw my doctor the last 30 minutes I was there.

absolutely worst experience ever! i left feeling worse and traumatized. sat in a room on a guerney…read morefor an entire night waiting to be admitted into a room which never happened. ridiculous! what a broken system. i wish now i would have stayed home and just gone to my own doctor. i'd rather die than step foot here again. Awful!!!