I am so frustrated by the lack of communication, specifically answers to the status of my almost…read morenew drill that I dropped off in August 2025. It's now April 2026, 8 months later, and I still don't have my drill. After paying the deposit, I assumed that I'd hear back soon about what repairs were needed, and when my drill would be ready for pickup. I have reached out multiple times in the last 8 months for an update on my repair, by phone, email, and text, but have not received anything concrete, if I received a response at all. In fact, I don't even know if they even still have my drill. I just want an answer - do they still have my drill, or is it being worked on?

I dropped off my tiller and weed whacker for repair and never recieved an update. I called…read morenumberous times for several months and left many messages without a response. Worst customer service I ever recieved from any business. I'm not sure how this place is still in business.

If I could give them zero stars I would. The original order has closed the business and turned it…read moreover to his mechanic. I talked to the mechanic and he came by Thursday. Unfortunately he did not call in advance so I wasn't prepared. I was in the middle of something that I couldn't drop and took me about 10 min. Then the snow blower was on the back porch so I had to add gas, get out the electric start cord and bring it out front. When I got there he had left. When I called him he was very rude saying he had already wasted a half hour and would have to clean the carb (he claimed the gas was bad but it ran fine). Most of this could have been avoided if he would have just called before coming so I could be ready for him. Never will call him again for anything.

Service, response and turnaround time were top notch. I would recommend Midnight Plow Boys to all…read moremy contacts

Mid Atlantic Outdoor Equipment did a great job on fixing my dad's lawnmower. I would definitely…read morerecommend this company!

Mid Atlantic Outdoor Equipment is a great company they have repaired my 20 plus years Kubota…read moretractor now twice, in the last five years. They go above and beyond, recently my large heavy tractor had to be manually pulled thru my acre property to the street, which was not easy ! They returned my repaired tractor to me clean, shiny and with a quick start up, Jason was very courteous and thoroughly explained the needed repairs, I highly recommend this company, Mary Doffermyre Gambrills, Md.

This place reminded me of my grandfather's garage. Don't expect a fancy sales counter or…read morecutting-edge customer service technology. This is just a guy working out of a garage. That being said, the guy is great at what he does. Jim actively looked for ways to save me money. For example, he sharpened the blade and cleaned the air filter. Any other shop would have replaced both, resulting in a higher bill. Costs of small parts were included in the hourly rate. The only negatives were that he does not accept credit cards and I found his published operating hours to be a suggestion. Call ahead to make sure that he will be there and take adequate cash with you.

You can't possibly find a better repair shop in the Crofton/Gambrills/Odenton area. Jim is…read moreextremely knowledgeable and doesn't take advantage of you. Quick, reliable repairs!

August 2024., My John Deere riding mower would not start. I…read moretried a few thing that I thought would help but they didn't work. I called C & P Small Engine Repair and set up an appointment for them to come to my home and work on my mower.Chris arrived at the time he said he would and within 30 minutes he had my mower running. He also pointed out a few other things for me to consider repairing now or in the future.Chris was very knowledgable, straight forward and professional. I will continue to go to C & P Small Engine Repair for my yard equipment repair needs because my riding mower hasn't run this well in over a decade. James

Called and had Chris come service my lawn mower because it wouldn't start and I needed someone to…read morecome take a look at it. I wasn't told there was a $279.99 service fee just to diagnose it, plus a $50 mobile service fee -- that's on me for not asking more questions beforehand. I simply booked the appointment expecting a standard service call. Within about 2 minutes of arriving, he assessed that it needed a battery. Total time at my house was maybe 15-25 minutes, and the bill came out to $429.70. The pricing alone was frustrating, but the bigger issue was the attitude and customer service throughout the visit. For the amount charged, I expected a much better experience. 100% never using CHRIS again

very prompt on responding to message. Timely tuneup on mower. Flexible on appointments Good value.read more

excellent service. great price. very knowledgeable. He got me scheduled weeks before another…read moreplace could even pick up my machine and had it back to me in less than a week.

I try to support local business.. Third time I've attempted to have my riding mower…read morerepaired/serviced by this place. Each time fairly minor.. tires, carburetor, throttle linkage. The lady on the phone was rude and cut me off while talking.. put me on hold. The gentlemen who answered had no idea what throttle linkage was.. the time before that they didn't know how to put a new carb on. Not sure this place wants repair/service customers.

At first they told me to drop off my mower and it would take two weeks to get the job done. They…read morefinished it in three days and did a great job. Cost me some money but way less than a new 3k mower and she runs great!!!!

Unreliable. Cancelled twice and did not even call, email or text. Look elsewhere I was very…read morepatient and understanding the first cancellation without letting me know but was told they were coming another day and did not even bother to let me know they were not coming until I texted them

I booked an appointment for service to my snowblower. When the tech came, he started working on it…read moreand then told me I needed a new choke switch. Never once said anything about anything else. Got a message saying I needed the choke switch and a new carb. The service PM I was getting was a full service. Oil change, spark plug, carb cleaning, belt inspection, etc. The choke switch was replaced and new carb installed. Tech told me via text that he was done and machine was running good. Upon coming home from work, I started looking over machine. Oil was black, spark plug was rusty (so never changed) and the bolts to the cover were dusty so no inspection was completed. When I sent pics, I was told that he didn't change the spark plug bc the machine ran good. They offered to come back but at this point all trust was lost. I paid for the parts but that was it. Yes, the machine starts good but after using it during this snow, the carb is leaking fuel and it does not throttle up at all so were there any adjustments made. I have to stay in #1 and go very slow. To top it all off, I went back and saved all my ring footage and watched what the tech did. Let's just say that the footage don't match what they told me was done. The owner told me that I didnt need to pay but I wanted to pay for the parts as I'm not that type of person. The reason for the review is because how many others do they do this to. If you pay for service, you should get the service you paid for and not what they think. Now I need to take it somewhere else to get it fixed correctly.