I was looking forward to checking out the Equinox Domino location, especially since it's a new destination club, but my experience was disappointing from start to finish.
The overall cleanliness was noticeably below the standard at other locations. Many of the showers weren't working, and the ones that were had clumps of hair covering the drains. For a club at this price point, that was unexpected and honestly pretty gross.
I did enjoy the yoga meditation class, the instructor did a great job and created a grounding environment. But even then, the heat in the studio wasn't working properly. It felt like the most basic facility elements weren't being maintained.
My real issue, though, is what happened this past weekend. I stopped by to use the bathroom while out in Williamsburg, checked into the club on the app, and was still denied entry by the woman at the front desk.
This was my most frustrating Equinox moment to date. I'm genuinely in disbelief that I pay good money for a membership and was told I couldn't use the restroom in a club I was actively checked into. It's insane, and it left me wondering what exactly I'm paying for.
If this is the level of service and upkeep members can expect, I'll seriously consider switching to Lifetime the next time I move. Being turned away like that was completely unacceptable, and the state of this location overall is a mess. read more