I don't know how they ever get cats adopted with the rude older man running the adoptions…read more(referencing Citrus Park Petsmart adoptions). The man does not care for the welfare of the cats, just wants to make the 'board' (as he called it) happy. I don't know where they found this guy, but he let a bunch of bonded cats get separated, yells at customers, and comes across as angry and hates his job. For the sake of the cats, I hope St. Francis finds another person for this job.

Until the leadership changed, I enjoyed fostering there. In late 2021, under the old board's…read moreleadership, they received just under $1.5 million in donations. Then there was a coup and the old management was forced out and the New Management didn't want anyone to Know about the money. They continued business like they were broke. It was common practice to run volunteers from Wesley chapel to Riverview to westchase to pick up leftover meds from other volunteers rather than buy new ones or send us to a nearby vet. No respect for our time or our gas money. The last straw for me was when I needed more ringworm medicine stat. Ringworm is tough to get rid of and requires meds in a tight schedule. I'm begging (the rescue head) for more meds and she was stonewalling. Now, I'm all about saving money, but this is a $40 med. What is the problem? You have $1.5Million! When I asked (on our internal Facebook group) about the money and to see the public financial statements, I was mauled. Why all the anger? Why aren't we celebrating this money as a huge compliment of how good a job all the volunteers have done? Why am I in trouble for mentioning the money? What's wrong with asking to see the financials to find out where the money went if I am having to fight so hard to get a $40 bottle of ringworm medication? Bottom line, they can't cry poor mouth anymore when volunteers are asking for medical treatment for their fosters or ask the volunteers to pay for those things. I once paid over $200 to save one of my fosters because they dithered while I was trying to save her. For a year-and-a-half I was paying for litter and food because they didn't mention they provided it, like all the other rescues I've worked with. All we know right now about the $1.5 million is that it is invested. They continue to ask for donations. It's sad to see an organization that used to be so wonderful turn into this. Kathy worked so hard to build up that organization's reputation. A reputation so good that people gave million-dollar donations. Smh....

I adopted the sweetest German shepherd from this facility. I was impressed with the level of…read morecleanliness of the building and the professionalism of the staff. I had never adopted a pet from a facility such as this and my only regret is that I had never done so. I highly recommend considering this facility if you're looking for a pet. I have no regrets!

My wife was taken to the emergency room had our dog with her, they took the dog and sent it to pet…read moreresources, I went to get him and they refused to give him to me even though I was listed as the one of the owners, said they would put me first on the list if he is put up for adoption, even though his chip listed us as the owners

I used their walk in euthanasia service for my dog. They were super kind and compassionate during…read morethis sad time. Heidi was amazing with explaining how the process works and what my options were. The other associates were great too. They were all very helpful too.

I love the volunteer opportunities they have for children and families! We volunteer regularly and…read moreenjoy interacting with the animals and hopefully giving them the love they need before finding their forever homes. The staff has always been super friendly.

The new offices and kennels are so well designed and clean. The kitties have all sorts of toys and…read morebeds. Everyone there is very nice and helpful.

Our oldest kitty passed away a month ago, and our other cat was showing signs of being lonely. My…read morehusband, who's baby it was, was also ready to start looking at new companions. So this past Sunday, I took him down to the Humane Society (the area's largest No Kill shelter) and we set about looking at cats to fill the hole in our house. The staff was friendly, they gave us a tour, showed us the habitat and told us the areas where the cats were housed. They advised us to be gentle and to use the alcohol gel between animals - This can be a challenge as many of the little containers are out and you have to hunt it down. I carry it on my purse (thanks Yelp!) so I was good to go. We looked in every cage, fell in love a few times, but this one fellow, Cosmo, he stole our hearts. Our old boy, Spooky was a shy fella, and cosmo was hiding when we came in but he peeked his head out and trilled at us. He was a little lovebug and let us pick him up. He was easily handled. We looked at others but came back up and made the decision that he'd be ours We met with the adoption counselor and talked about mutual expectations, and what both needed, we were a good match and Cosmo was ours. I am happy to say that every one there treated the animals with the utmost kindness and respect. You could tell that they were truly loved. Cosmo is currently adjusting to his new home and big brother, Itty. It is actually going very smoothly because his big brother is such a sook.

I was volunteering with the cats and got MITES in my eyelashes. When I told them about it... They…read moregave me NO response and did NOTHING about it I also volunteer for Pinellas county Animal control and it is sooooooo much better in every single way. GO THERE TO ADOPT

I adopted a senior dog from SAL a few years back, her name was Sunny. Turns out, she was well…read moretrained, respectable in our home and she was very good on her leash. My experience with the rescue was great as they took care of the details and we had no issues. Sunny may have been a senior, but she had so much love to give and I felt lucky to have her in my life right up to her last minute. A lot of people don't understand how hard the people work and care for the animals at a rescue, not to mention many rescues run on only volunteers! I mention this because Sunny had great care and love before I found her at SAL, so thank you to anyone who helped her get to me!

Patti Q. has been taking care of dozens of unwanted dogs and cats for years now in Central Florida…read more She runs this incredible shelter as a non-profit, and she works so hard to take care of her little wards and raise money and make it all happen. I hope people will donate or volunteer or adopt whatever rescues they can from Tails from the Heart - the YouTube video just broke my heart!

I'm a huge animal rescue supporter and I donate to several groups that I trust. There is no rescue…read morebetter than Pawlicious Poochie Pet Rescue. She is totally transparent on where the money goes, and takes us on her journey from rescue to vetting, to a forever home. Jaime doesn't take the easy rescues. She takes the older, special needs, and dogs that have been neglected for years. Once vetted, and at her home, they blossom. She posts videos for all to see their progress. One thing I especially love is that she insists that any adopted rescue that doesn't work out, she wants back, no questions asked. Lastly, she is a one woman show. No corporate sponsors, no grant money, only the donations from her loyal followers from all over the country. Pawlicious Poochie Pet Rescue is the real deal.

We used Jamie's Real Estate services, she was also so committed and patient with us. Our dog loves…read morehis new house!

I have never been so disheartened in my life at the humanity of this organization. Went to pantry…read moretoday and waiting in line for 2 hrs only to be told they couldn't service me because of zip code location. I am currently homeless staying in a hotel when able to afford and was refused service. If this is a need based facility I'm not sure how this is ever an option turning away someone in need asking for help. Response I was given is "we can't feed all of Tampa Bay" absolutely crushed a facility could do this in my most time of need

This food pantry is associated with a church in Carrollwood and has distribution hours, two days a…read moreweek, Wednesday and Saturday. They are open Monday through Friday for volunteers to come and help with packing and distribution of food items that are donated from local grocery stores. My son started to volunteer here when he was a freshman in high school, which was more than six years ago, and now I volunteer a few days a week to help with packing the fresh food items. High school students can volunteer here on a regular basis for their community service hours that goes toward scholarships in the state of Florida. Monica Wilson, and Franny Tough as well as Carol. Are the stable employees. They keep everyone going.