Called them last minute for a 3 hour right to Omaha airport, and they accommodated me NO PROBLEM.read more

Answered my PC immediately as I was at the local airport. Driver was helpful, took my suitcase,…read morechatted on the ride home. Car could have been a hair cleaner but I turned the other cheek as the priority (to get home) was taking place. Can't believe they take u all the way to Omaha if necessary. That's a WOW! Thank you for answering my call!!

Great for getting around in the Kearney area where there isn't a whole lot of Uber or Lyft super…read morethankful for their help!

I have called for a cab through this company four times and two of the four the cab driver never…read moreshowed up after 45 minutes of waiting I was late to work both times. My first ride where the driver actually arrived the driver was polite but the cab literally sounded like it would die at the next stop light we stopped at, it was over $10 to go less then a mile. My second ride the vehicle (different from first vehicle) was in extremely poor condition - bumper duct taped on, windshield majorly cracked, check engine light on, break light on, advanced trac light on, and trac control light on, the wheels sounded like they were going to fall off and the cab smelled of stale smoke. Overall horrible experience with this cab company. On a side note, if you want to see a rap sheet look up the owner on the buffalo county sheriffs site.

DO NOT buy your tickets here! So many problems and they blame everything on the line that actually…read moreis the carrier and does not give them all of the information about the rider and they don't explain the parts that say what you should know on the ticket. My family is stranded in the very next state from their start so did not make it far. Very poor customer service but calling the bus company that was controlled was a much pleasant experience but their hand are tide due to how Greyhound shares information.

I purchased a flexible ticket on-line and had to change it through their phone service. They…read morecharged me a $20 change fee, even though when you buy a flexible ticket it says no change fee. I was reissued a ticket for the wrong day and discovered this a hour and a half prior to a 2:15 am departure. I called greyhound customer service and was told I could not change the ticket because it was within two hours of the bus leaving and they could not process a refund since it was outside of normal business hours. Called greyhound within normal business hours and was denied a refund because I had not requested a refund a day before travel even though I was reissued a ticket for the wrong day. TERRIBLE customer service!! Will never consider the bus again for my travel needs.

This company is beyond horrible. Took 2 weeks for 1 skid to cross 5 state lines. Communication is…read morenon-existent, they have CRZ and Chicago quality as partners and no one takes an initiative or responsibility for your product. I had even offered to pick up the freight from the delivering terminal, no response, asked for an early am delivery, nope "city is a late afternoon delivery only, 4 pm'ish"!? If you care about your product/customers time, or have any respect in what you ship, then do NOT use this company!

This company is on a downward spiral. I am from another trucking company and have been trying to…read moreget paid on September 2018 invoices since October. I have spoken to an Amy in Phoenix and a Becky and Trevor in Kearney. There are other Interline companies from what I understand that have not been paid as well. They constantly lie on having a payment sent out.

Despite having a reservation, I showed up and no car. I was told they called me, but the number…read moreread back was not mine. The response was "well that's what I have on file" like it was my fault. No apologies, nothing. Just a "nothing I can do". About the worst customer service you could provide. Try another rental agency and if you can't, plan on walking!

The SUV they gave me because they were out of the full size I ordered was grossly dirty. I know…read morethey get busy but it was pretty gross and it smelled like cigarette smoke. Also, even though Enterprise will "pick you up" they wouldn't help with that... which is fine if you're busy but there were 3 employees there NOT BUSY and no one would pick us up from the airport EVEN THOUGH KEARNEY, Nebraska HAS NO AIRPORT TRANSPORTATION!! Literally none. You have to call a cab company (that only has 2 cars) to come and get you and if you're lucky you get a ride in 30 minutes or you glom onto someone else's cab for a ride share. Also, I didn't know they were closed on Sunday. I was hoping they would at least make up for everything by taking us to the airport... but no one was home. Also, the transmission was going out on this vehicle; It wouldn't switch from 1st gear into any higher gear until it had been running for a bit. Loved the kids who checked me in; very friendly and helpful other than stated above. I got a good corporate rate so it's not like I paid a pile of money, but it could have been a much better experience. Even though Thrifty (which was the ONLY car rental company at the airport) wanted 2.5x as much money, I probably wouldn't go to this Enterprise location again. It's just too much of a hassle. It's almost 6 miles to the airport with no shuttle offered and no other transportation available. Save yourself the aggravation and just fly directly into Grand Island or wherever else you're going in order to save on your travel time... not worth it.