I was far from impressed by Dr. Episalla who rushed in and out of my appointment and barely made eye contact with me. I also had to call out my questions into the hallway as he rushed out of the examining room. Meanwhile, there were no patients in the waiting room. Considering how incompetent and surly the office staff are, I was hardly surprised by that! The snooty young woman gave me the wrong fax number for the wrong office, so that I had to drive over 2 hours to make sure she got the medical report she was insisting on from my primary doctor in order to make the appointment. After the unimpressive appointment I decided to get a second opinion and cancelled with the apathetic man who works in the office. Yet he did not inform the only friendly staff who put in a request for the MRI approval, which mixed up my insurance records. This coupled with Dr. Episalla's robotic bedside manner inspired me to get a second opinion, which I'm very glad I did as this other orthopedic treats me as if I'm more than a medical cash cow. read more