To start with, the office manager and techs are nice and do their job well.
I have been using epic for a couple years and up until November everything was great. I was told I needed a cavity filled and scheduled the appointment in late October.
I had it filled by Dr. wilson, two weeks later I was still having pain in that tooth, I texted them and they told me to come in.
I was told it was just not shaped correctly, so they took some of the filling off and sent me on my way.
Two weeks after that, around thanksgiving I was still having issues, so I called and they told me to come down.
I went down and they did a third x ray and she told me it looked like the tooth they had filled was fractured with an infection. They gave me a referral to Northwest endodontist and a prescription for amoxicillin.
I went to the endodontist who told me they weren't sure why I'd been refered to them as all I needed was a root canal and crown. I got the root canal from them since they had an opening sooner, and then got sent on my way back to epic to get the crown.
They got me in about two weeks later, now having has a temporary crown in for a while with some significant pain. Realizing they hadn't given me a quote for the crown I asked and was told it was close to $500, that they were apparently not going to tell me was the oop amount until I got there I suppose.
This is on top of the $400 for the originally work, $200 to see the endodontist that I didn't need to see, $350 for the root canal and $200 for the X-rays and exams.
A cavity filling at epic dental has costed me 1200 to date without the $500 for the crown.
Id had good experiences with them when it comes to cleanings and exams, but this last couple months trying to get cavity filled has been a nightmare, a long, painful expensive nightmare. read more
