do not come here, the new owner/boss is not good the quality changed from years ago and service is…read morenot that good

They are our go to for all things dry cleaning and sewing/ alternation services. I've had multiple…read moreitems altered here for weddings etc, and our curtains - they are outstanding. Items always completed as scheduled, most of the time even a bit early. Love the text service when the item is done.

Clean facility and the new owners truly care about their customers experience…read more I know that the previous owners were a bit "gruff" but not the new ones. Good people.

Why these owners don't just put up one big "No customers! We don't want you here!" sign is beyond…read moreme. The overwhelming feeling in here is that these people hate me and want me to leave. They don't even seem to care if I spend any money before I go. They just want me gone. I would oblige them, but there aren't a ton of laundromats around here, let alone ones that have parking areas big enough for my trailer. So, we're kind of stuck with each other. I don't want to be here; I don't want to give them my money, but I need clean clothes. Why these people stay in business, even though they obviously hate their customers, is beyond me. It's small. Luckily, they don't have any customers because I don't think more than three or four would fit in there. It's clean enough. And driving customers away is one way to keep it clean. Don't go here; they don't want you here.

I've been going here for years and I will NEVER return after today. The owner was being EXTREMELY…read morerude and aggressive to me for getting more quarters than he would like despite the fact that he only told me AFTER I had put the last bill in. He was so rude to me I decided to go somewhere else to do my laundry. He followed me out to my car and was being aggressive in my window and threatened to call the police on me. DO NOT GO HERE

Clean atmosphere including a bathroom that is very well maintained, reasonably priced, good…read morelocation. There are also plenty of chairs, magazines, and a vending machine selling drinks (no food allowed).

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Needed to take my clothes somewhere after my dryer died suddenly leaving me with a basket of wet…read moreclothes. Their dryers were exceptionaly fast. What would have taken well over 90 minutes at home, took about 18 minutes there. The place was spotless and the staff was very friendly and helpful.

Great experience! Helpful staff. SUPER clean! Washers & dryers well maintained! Accepts debit…read morecredit & Apple Pay!

We had an excellent experience with this cleaning service for a deep clean of our home. A team of…read morefive showed up on a snowy day and didn't cancel, which already said a lot about their professionalism. They were very respectful of our belongings, worked carefully around our cat, and were incredibly kind and patient with our very curious three-year-old who kept checking in on what they were doing. One of the nicest touches was how they organized her bed, arranging all of her stuffed animals in a playful, fun way that absolutely made her day. Those little personal details really stood out. The entire team was friendly, hardworking, and thorough, and the house looked amazing when they were done. Truly a great group of people who did an outstanding job. Highly recommend.

fantastic service! Genny has a wonderful personality and made sure to do a final walk-thru to make…read moresure expectations were met.

The staff is friendly. On street parking is easy. The prices are reasonable. What more could you…read morewant?

Great service. Flawless work - best of all we've tried in Lancaster. Reasonably priced. And…read moretruly nice and thoughtful people.