We ordered from Enza home (Ankara) following items: bad (including mattress and pillows), sofa, dining table and chairs.
One of the most important condidions for us was that all items should come in the same day at evening (20.00). And this point was negotiated and fixed in the agreement.
First surprise was that, that in day of delivery service office called and said they do not make delivery at that time and will bring furniture 2 hours earlier, even though in shop we agreed on other time.
After they brought all boxes to our apartment we have mentioned that sofa is missing. As you migth expected nobody informed us about it.We called to sales point where they explained us that, they have a new worker in there warehouse and he probably forgot about it. They promised to bring the sofa next week.
So, That week came... day of delivery... nobody calls. At evening we called ourselves again: they said that can not bring it this week.
All in all, I do not recommend to purchase anything from that company unless you want problems and stress.
Best regards read more