Melissa takes great pride in her work. She repaired my puppy chewed eyeglasses to look like new in…read morea few hours. The selection of fashionable eyewear in her shop is excellent! She is a true asset to her community!

From the owner: Eyewear Adjustments, Maintenance, Cleaning, and Repairs…read morePrescription Eyewear and Sunglasses Contact Lenses

Excellent service from staff and doctor. They ordered frames for my husband and I to try on without…read morecommitment. I wish my husband and I still lived in Blacksburg. I would definitely recommend them.

Dear Sir/Madam, I…read morehope this e-mail finds its way to the management of Blacksburg Eye, because it concerns customer dissatisfaction and that's something a prudent business owner would want to be aware of. On October 10 I placed an order for prescription sunglasses with Blacksburg Eye. I ordered them with the intent of taking them to India on October 26. I made that intent clear to the optician with whom I worked. She assured me two weeks was plenty of time for the glasses to arrive, and that she would notate the file with my travel deadline as an additional assurance. As of today, the 25th, the glasses have not arrived and, I'm told, are not expected until after I begin my travels. Frustrating and irritating though that may be, I was prepared with the address in India where the glasses could be shipped. But, I was told that Blacksburg Eye will not pay to ship the glasses and if I could perhaps have someone else pick them up that person might be able to ship them for me. Unacceptable. I would not have ordered the glasses in the first place if the optician had not misrepresented to me that they would be available in time for my trip. To add insult to injury, Blacksburg Eye's subsequent complete failure to take any responsibility or at the very least work to solve a customer's problem that it had contributed directly to, leads me to the conclusion that Blacksburg Eye is not in fact concerned with its customers. I have purchased two pairs of glasses with you in the last 6 months to the tune of about $2,000. I can assure it will be the last money I spend at Blacksburg Eye. I can add to this story that my wife, whom I suggested visit Blacksburg Eye, has had what can only be described as a miserable experience. It took all of 6 frustrating weeks for her glasses to arrive after mistakes were made in ordering the properly sized lenses. She visited the office 3 times to pick up glasses that were not available when she was told they would be. No one called to inform her that they had not arrived. The most frustrating aspect was lack of acknowledgement of the mistakes followed by the lack of service to try to rectify the problems. She told me in no uncertain terms that she will not be returning either. We both understand that the lab preparation and shipping times can be imprecise. But to misrepresent those times, and to accept absolutely no responsibility for the delays--not even a token effort to rectify the bad taste we both have in our mouths--is the hallmark of a business that can afford not to be concerned, or cares not to be concerned with its clientele. I can assure you that is not the sort of business in a small town we're interested in patronizing. Respectfully, MJM & AEM

I went for an eye exam yesterday and was pleasantly surprised at the advanced technology here…read more Dr. Becky Mann was very informative and sweet and was very detailed with what was going on. I will definitely recommend any of my family members and friends.

Great service when I needed them the most. All of the staff was friendly, inviting, and prompt. The…read morespace is very classy and well kept

Great local kayak shop. Good product offering at fair prices. The guy working there is very…read morehelpful and knowledgeable.

I bought My first 2 vibe kayaks from bobs up the creek outfitters and Bob was just awesome to deal…read morewith. he was very helpful and knowledgeable about the kayaks and after telling him what I was looking for there was no doubt I was getting a vibe kayak. I liked the Vibe seaghost 130 and 110 so much I ended up buying both! These are amazing kayaks and I could not have asked for better kayaks and service! thanks to Bob and up the creek outfitters and vibe for a great product and great service. bravobassin@yahoo.com

Every time I come into his office, it's at least a 30 minute wait with no eagerness from the…read moreemployees to help you or to get to you as soon as they can. After multiple times of coming in and waiting to be assisted for 30 minutes +, I finally went to the car and called the office from my phone. I asked the lady that answered if I needed to come on a certain day or maybe make an appointment because I had came in and waited with no one seeking to help me. To which her response was "There are no appointments. We are just busy." Glasses are good. Office seems clean. The office on the left side for the appointments is really outdated and cluttered. Super sad that this is the only place that my insurance will accept.

single worst experience of my life not very professional very condescending to me told me I had to…read moreget a new prescription because I waited longer than 72 hours to pick up my glasses well I'm sorry not everyone has the money on hand that day I will never return to this place again, I will use Zenni optical in the future at least they know how to treat customers, ever since my wife passed away on June 2nd it has been one disappointment after another and I Mart has done nothing to change that, my vision gets worse every day I need glasses