Worked with Chris who was to assist in a maintenance role on our already designed website. After paying for an hour of time recently, I gave him brief and clear to-do list that was to be completed and ready for today's appointment. The appointment time came and went without notice from Chris. After emailing him 15 minutes after scheduled time, I received the following email from Chris "Sorry have to reschedule as I dropped my cell phone this morning and it shattered. Waiting to get screen replaced now. Can you talk tomorrow?"
I respectfully pointed out that I had moved things around in a busy schedule today, and would have appreciated a heads up earlier. "Rescheduled my day to be here for this call.
what's with the late heads up?"
He apologizes, and says "Yes trust me I would have had I been able to predict the future. I said I'm sorry. I was givan estimate of time but they didn't meet it and I'm still waiting. Perhaps you should just find someone else then?
When I verify to see if Chris had contacted another web designer prior to today's meeting--a large part of his agreed work prior to today's meeting--the other designer wrote back to tell me Chris had never even contacted him.
Bottom line: Chris didn't even prepare for today's meeting, and didn't care enough to let me know he was canceling our appointment. This is a rerun a previous experiences I have had with him. Promises, a few things done, but most things dropped.
We have a new web show launch on July 6--a non-profit benefit--and Chris decides..."This clearly is not going to work out. Sorry again about today. Best of luck."
And no, there was never a disparaging or unkind word said in the exchange to Chris. The most caustic of my response was "So have you done anything on the list I gave you to be prepared for today? Or was that also recorded on napkins that gets disposed of?" He told me that Envie charged $240 or thereabouts/month to make any records of clients notes. I was told that generally notes were just written down on napkins. Thus the comment above.
For whatever it is worth, I felt this was worth the time writing. Hopefully it will save someone else some trouble. Can't speak to anyone else that works at this company. From the reviews that sound great. read more