I brought my 7-year-old tablet in for repair. The staff were extremely professional and took the…read moretime to explain the potential risks involved. They didn't try to upsell me and kept me informed throughout the repair process which i appreciated the most. Overall, they were excellent professionals and Nate did a good job with the repair. Reasonable with their pricing, will visit if I am in the area.

A true measure of a business is how they handle things when things go wrong…read more I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly…read moreand charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend!

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

I called these folks about a disabled touch screen on my laptop, and Richard took the time and…read moretrouble to look up and determine that it was still under warranty, and so he recommended I save $$ by calling HP. So thanks to him I saved the cost of bringing it in to him. He got nothing out of it except this yelp review---and a new customer IF I ever need service again.

My son crack the screen of my Dell Inspiron laptop and I contacted Laptop Repair Geeks of McLean as…read morethey had pretty google reviews and are close to my home. Spoke to Richard and they provided me with a written price quote that was very reasonable and my laptop was back up and running within 2 days. I called other places and could not get an out the door price as they would only give me a range of cost even after I provided the make and model number of the laptop. Laptop Repair Geeks emailed me a written price quote so there was no haggling about the total cost. Received great service at an affordable price.. Thank You

The most competent tech service around, period. Dedicated to solving whatever challenges you have…read more(and clear about what they do not do). They have solved problems that the big shops (Micro Center, Best Buy) have not been able to solve. Service is personal, fast, and outstanding. Excellent value - I would never go anywhere else!

Its been years since my initial review of Vienna Tech. 2 of us have used VT many times since then:…read morethere is nothing I would change on Yelp. VT's service is first rate, pricing reasonable, Jeff and James - either by phone or on site - are pleasant, courteous & VERY knowledgeable. Most importantly, they work hard to quickly diagnose, then remedy your software or hardware problem. No baloney - diligent, thorough and honest! I had a problem late Friday at the start of a long Labor Day holiday weekend. James responded quickly and rectified it even though he could have easily delayed dealing with me until Tuesday. Still Highly Recommended. During this time of Covid, VT handles issues remotely if you (like us) don't want outsiders in your habitat!

Great guy knows his stuff. Good values and accommodating Local to the area... works flex hoursread more

I made the mistake of trying to upgrade my home Wi-Fi network by my myself. Because I totally…read moremessed up the network, I called Michael Manning. Within a very short time, he corrected the problem, plus he made improvements to the network. I am a very happy customer of Manning Network Services. I wish that I could give them more than 5 stars. Michael treated me like I was the Prince of Wales...the King of England!

(See my response to the owner's comment below)…read more DO NOT WASTE YOUR TIME!!! As soon as I told the guy my computer hardware problem he said very abruptly "I'm not going to handle that" and hung up on me. But their website says "you get...friendly, knowledgeable service...no matter who you are and no matter what your needs, all you have to do is pick up the phone and your problem is as good as solved, your questions are good as answered". False advertising!!! Glad he saved me the trouble of wasting my time and money with this jerk! Would give them zero stars if possible. ***************************************************************************** Response to owner's comment: For the record, the URL you posted in reply to my review, which is also the same URL on your Yelp profile, and is the same URL you PM'd me: http://www.ct-tysons.com gets forwarded to this URL: http://cttysonscorner.technology-solved.com/ For the record, if you click on "Why CT" across the top, you will see verbatim where I pulled the quotation from your website. Disappointing that I have to walk the owner through his own website huh? For the record, that is where I found my quote from your website that you are now claiming does not exist. So for the record, I posted an annotated screen shot of your webpage so there is no more confusion about this issue. And it is indeed false advertising. For the record, I was prevented from using your technical services because you or your employee rudely hung up on me. However, I did experience your terrible CUSTOMER SERVICE and saw your true colors. Do you even have any employees or was it you who hung up on me? For the record, nine years in business does not correlate to good service. It means a lot of one-time customers keeping you afloat. Most of those 9 years were also before Yelp took off and became popular thereby exposing your true colors. In case the owner deletes his reply to my comment, here it is: Comment from Clint H. of Computer Troubleshooters of Tysons 6/12/2013 For the record our website doesn't say nor has it ever said: "you get...friendly, knowledgeable service...no matter who you are and no matter what your needs, all you have to do is pick up the phone and your problem is as good as solved, your questions are good as answered". The review claims false advertising even though the information on our website does not say this. We provided no services to this person and received no payment from this person, so it is not a review of our services, since no services were performed. Please go to our website and see for yourself what it says. http://www.CT-Tysons.com We have been in business for 9 years. We would not have been able to remain in business if this review were accurate.

I needed help setting up my new windows 8 computer and networking 4 devices to the same printer…read more Cliff came out and quickly got my new machine up and running and set up my laptop, netbook and desktop to work with the wireless printer. He also cleaned up my laptop which was painfully slow by figuring out the conflicting software causing all the problems. And the best thing was that he explained what he was doing and why in plain English so I could understand! I will not hesitate for a second about calling Computer Troubleshooters in the future if the need arises, or more likely when the need arises. PS -- I don't know what the other reviewer was talking about -- Cliff was super nice and very professional. Very accommodating of my crazy work schedule too,