ACE Accounting is honestly the best company I've ever worked with! Angie was top notch and helped…read moreme when I was in a bind. She was extremely professional, explained things over the top (and I ask a lot of dumb question) and gave suggestions for future ways to handle my business needs. I will never work with another Accounting firm. If you have reservations about working with them, don't. You will be 100% satisfied working with them!

Sue has been doing my taxes for several years and she never disappoints! She's such a sweet woman,…read moreand funny too. Bring your patience, she's busy and first come first serve. (You can leave your stuff with her and come back later but I never do that...)

I needed my taxes done last minute. Shirley was so sweet, as was Sue, and very helpful. They got…read moremy taxes done super fast, and were very knowledgeable to help me get the most refund I could get. Thanks ladies!

I like the way they respond quickly this is my first time…read morewith Statefarm family, and I hope it stays with their good service for as long as possible!

On Monday 3/23/26, I called and emailed Betsey Cruz Chavez's office to cancel all of my policies,…read moremy home insurance and all my cars policies. and again on Tuesday, It is now Wednesday, and they still have not canceled anything. Instead, they are now blaming "phone issues" for the delay. At this point, their lack of responsibility is unacceptable. Their failure to report my insurance caused my vehicle registrations to be suspended, forced‑placed insurance from my lender, and unnecessary fees. I was never late on payments, yet I was treated with blame, silence, and no apology. And now they are delaying my cancellations as well

Awesome agent to have taking care of my business! Brian's office insures both my business and…read morepersonal policies. Him and his team are all pretty outstanding when it comes to any changes or additions I need to have done the same day. No matter which team member answers the phone, they are all great to work with and I never have to call back several times like with other offices. I would highly recommend to other local business owners!

Brian and his team were one of the friendliest insurance professionals I've ever spoken with! After…read morehearing that once you turn 25, your auto insurance rate should lower I decided that I would shop around. Asking my friends who they would recommend, I was given Brian's contact information. Brian was very understanding and very helpful by answering all my questions since State Farm was going to my 2nd insurance company I've worked with after I left my parents' insurance plan. My auto quote was significantly lower than what I was paying and Brian was not pushy at all. He even encouraged me to continue my research and that he would gladly answer anymore questions if I had any. That excellent service alone is well worth a look if you're in the market for a new insurance policy. Thanks Brian!

I was having a problem with my Credit Union regarding insurance for my travel trailer. They were…read morecharging me $80 a month for insurance even though they had been contacted regarding my coverage through State Farm. Diane got involved and took care of the problem quickly. She is friendly, knowledgeable, and very timely in her response to customer needs.

They have great customer service. Very eager to help and…read moreassist. They are always ready to compromise and make sure you're getting the best deal. Recommend them -- David (Hinshaws Acura)

Shelly is professional and spot on detailed. She is always available to answer questions. Shelly…read moremake the process of signing for a mortgage seamless.

RUN FOR THE HILLS & DO YOUR DUE DILIGENCE!…read more I will absolutely NEVER use this company, specifically Caroline, again for my taxes. As a real estate investor who has a pretty standard W2 job - I wanted an expert to help us (my fiance and I) get the most depreciation from our real estate investments and we were willing to pay the high premium for their expertise. Well boy, were we wrong. At first everything was going according to plan...until it wasn't.... Caroline stopped responding to emails and phone calls until I had to call her assistant multiple times a week to ask for follow ups as we were approaching our tax extension deadline quickly. Finally got a hold of Caroline and she started filing our taxes using all of our documents we sent her from Quickbooks - we also had a brief (under 5 minute conversation about potentially doing a Cost Seg on our new investment property and while we were on the phone, we both agreed it wouldn't be financially beneficial for us to do that this year and we would revisit next year). Then this is where it turned south quickly. Caroline and her team got all of our documents together and since they charged $3,000+ to file our taxes - I thought we would be getting money back to offset it. Well on the phone when she and her team went through the filing, she had stated "great news, we are going to end up with a $14,000 tax return"..... turns out on email the very same day the tax return went from $14,000 to $4,000 so barely enough to cover our costs to hire Jeff Baker & Associates. This was Red flag #1. It was honestly extremely unprofessional to state and get us excited on one number and then put in an email a completely separate number that was much lower. Also, she denies ever saying that number but both of us heard the number loud and clear and had written the same number ($14,000) down in our notebooks - so it just didn't appear out of thing air as she claimed. Red Flag #2 popped up quickly after we had realized that we wouldn't be getting any money back, instead we would be in the negatives this year after paying Caroline & her team. Caroline sends her invoice and what pops up.... an $1,250 additional charge for a Cost Segregation....which again we decided not to do and she mentioned she charged us that amount because we had that conversation with her and she provided expert advise. She then asked if I would consider a $350 discount on the $1,250 fee she was trying to charge us - absolutely laughable. Needless to say after the experience I had with her team by this point....we did not pay the additional $1,250 fee and only paid for the work she did for us. Unfortunately, Caroline and Jeff Baker & Associates was a referral and I didn't do as much due diligence as I should have. DO NOT MAKE MY MISTAKE. I would use anyone over Caroline & her team. It was an unsatisfactory experience at best and one that hurt us financially as well. We will never make that same mistake again and would never recommend this company to anyone.

As a first-time customer, I was incredibly disappointed in the communication. It was frustrating.read more