I purchased a brand-new 2025 Mazda 3 on April 23rd. I have been a loyal, long-standing client of…read moreMazda since 2009, but my experience with Mazda de Laval has left me completely disappointed, frustrated, and deeply dissatisfied. Shortly after taking possession, I discovered a pre-existing factory paint defect and early corrosion at the right taillight seam. Recent photographs confirm the corrosion is active and progressing, with visible paint lifting and subsurface oxidation spreading along the seam. This is a clear factory adhesion failure, not wear-and-tear, and it should have been caught during Mazda de Laval's Pre-Delivery Inspection (PDI). No customer spending their hard-earned money expects a brand-new car to be delivered with a pre-existing defect missed by the dealership's own inspection. We sent clear photographic proof to the team, but Mazda de Laval has completely ignored our communications. This absolute lack of basic after-sales service and care is stunning. As a client of 17 years, I am utterly shocked; being ignored after discovering a factory defect has entirely shaken my confidence, and my trust in both the Mazda brand and this dealership is practically zero. Under the Quebec Consumer Protection Act (CPA), a brand-new vehicle must be fit for normal use (Sections 37, 38), free of hidden defects where production flaws are legally presumed to predate delivery (Section 53), and match its exact description and representation (Sections 40, 219, 228). Delivering a new car with active seam corrosion directly violates these statutory requirements, constituting a clear breach of acceptable quality and a hidden defect that compromises long-term durability. I expect an immediate response from senior management with a written commitment and a clear timeline for a proper, permanent warranty repair. If the dealership continues to ignore this pre-delivery defect, I will escalate this matter to Mazda Canada and pursue all legal remedies available under the Consumer Protection Act.

Second time purchasing a vehicle from Mazda Laval, and once again I had a great experience. The…read moreservice was friendly and professional throughout the process. I'm very happy with my new Mazda CX-30 and would gladly recommend this dealership!

I have used this business on three occasions to repair my auto. Each time I did not have an…read moreappointment and they were friendly and helpful finishing the work on time and at a reasonable price.

Liar and will take your money yell at you for complaining. Trying to prevent us from giving him a…read morebad review . We went there twice and twice he botched our truck and when I came back for refund with proof that he botched my car he said I don't care he don't change nothing in my life that your car don't work . i hade to fix my car myself ! after Trying to frame me that I poked his door car he apologized cuz I DID NOT ! And I'm à women ! So much for won protection! He yelled at me ! no respect for women and for society ! And you won't stop me from giving you a bad review cu yve you are A BAD MEN .

We were passing through and my muffler fell on the highway, I called around and they got me in…read moreright away. They were really honest with me, found out there was more problems with the car and they got all the pieces needed and fixed it in 2 hours! Great customer service and lifesavers, definitely came through for us. 10/10 Nous étions de passage et mon silencieux est tombé sur l'autoroute, j'ai appelé et ils m'ont fait entrer tout de suite. Ils ont été vraiment honnêtes avec moi, ont découvert qu'il y avait plus de problèmes avec la voiture et ils ont obtenu toutes les pièces nécessaires et l'ont réparée en 2 heures ! Un excellent service à la clientèle et des sauveteurs. 10/10

BEWARE! AVOID! Scammers! They damage your vehicle and…read morecharge you for big repairs! They are rude scam artists avoid them with all caution. Their Service Director is incompetent, doesn't know his brand and their technicians have zero clue what they are doing. In my 30 years dealing with Toyota I have never seen such a thing. Terrible! This is a dealership that could turn people off the Toyota brand for life! Toyota really needs to revoke their dealership.

Great service, great team, super helpful, highly recommend Roman, great salesman, great asset to…read moredealer.

Finding a trustworthy garage is a difficult thing to do, especially in Montreal. I went to a lot…read moreof garages, most of them pretty terrible, but I did find Pneus Et Mecanique on St Laurent and they were great. They did a lot of work on my old GSX including repairing the belts, alternator work and throttle body. The also did a lot of my fluid and oil changes along with winter and summer wheel/tire installs. When I picked up my new car they balanced the wheels, did an alignment, sent my wheels off to get repaired and I even bought a set of Hankook iPike off them at a great price. I've also recommended them to a few of my friends, and they were all happy with the service and pricing they had to offer. A great garage in the heart of Montreal with fair prices and employees that are always willing to help. Speak to pasquale for all your service needs!

Booked an appointment, waited a week, but when I showed up they refused to change a set of tires,…read morebecause I bought them somewhere else... Of course, they failed to mention the requirement over the phone. ...Probably, they had a better-paying work waiting in line.

I always use them for the past 10 years. They are as good as it gets!…read moreThey are honest, reasonably priced and do a good job. The customer service is great. What else do I need? Moshe LC

I found myself in need of a repair shop to check my brakes. I was visiting relatives and was…read moreplanning to leave the next day when, on a short shopping trip, my foot sank almost to the floor when I stepped on the brakes. Fortunately, I was told about Arie Auto. When I got there, Arie wasn't there, but a mechanic gave me first priority and checked out the car after putting on a lift. The service was top-notch - and I was not a regular customer! Highly recommended!