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    ENTERRIUM

    3.4 (802 reviews)
    Closed • 11:00 am - 10:00 pm

    ENTERRIUM Photos

    ENTERRIUM ATMOSPHERE

    What's the vibe?
    Moderate noise
    Trendy
    Classy
    Casual

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    Reviews With Photos

    Patti L.

    Very disappointed in the management and how they operate. We called in on Friday to see if they are taking reservations for Sunday due to the game. They said no because of the game. So we understood. So we arrived at 5:30 and there is a sign on the door that they are closing at 7 for a private party. So we went upstairs and the staff at the desk didn't know there was a private party at 7. How could they have not known on Friday that there is a private party???!!! The staff heard it from us and another customer. So then a manager approached and explained yes due to the party we can't stay past 7. The only choice we had was to play for an hour and eat somewhere else. They need to get it together.

    Build Your Own Burgers
    Lauren N.

    Burger Build Your Own: The burger was better than expected! The patty was thick, juicy, and cooked well. I added avocado and onion to mine, which worked perfectly. The sweet potato waffle fries were a nice surprise, crispy and flavorful. 8/10 Pollo Taco: The taco was decent, but the chicken could use more seasoning. Still, it wasn't bad at all. 7/10 Service: Service was excellent, staff checked in often and made sure we had everything we needed. Since we visited on a Sunday, each entrée came with an hour of free gameplay, which was a great bonus.

    Monica L.

    Hey fellow Yelpers! This was my first time going to Enterrium. I've seen so many TikTok videos of Enterrium and finally had the chance to check it out. There are many activities you can do at affordable prices is crazy good! From bowling to a full arcade and many mini claw machines with cute prizes. There are 2 entrances, one inside the mall near the food court & it's own entrance near the entrance of where Sears used to be which is on the left of Macy's. Customer Service: The staff I've interacted with were friendly & helpful. Our server, forgot his name, but he was very attentive. Keep up the amazing work! Entertainment: There are many activities to do at Enterrium. Unfortunately, I didn't have the chance to do bowling, but I had so much fun at the arcade. I really love the mini claw machines which are on the first floor near the entrance. Overall Experience: Overall, I had a great at Enterrium. I definitely plan to come back and try out bowling and the pinball machines. The bathroom was really clean, the food & drinks were delicious, & awesome customer service. I hope this review helps this Enterrium & its current and future customers. Have an amazing day!

    broken game
    Billy S.

    Disappointing, disorganized, and strangely hollow. Enterrium feels like a place that used to be fun and forgot to tell anyone it stopped trying. It's gone thru a few ownership and celebrants over the years since it first opened as a PAC-MAN Entertainment. Service was essentially non-existent. There were no servers on the floor at all--if you wanted food or drinks, you had to order everything at the bar. There may have been a server in the bowling area? Unsurprisingly, this created long waits, confusion, and a bar staff that looked overwhelmed and annoyed to be doing the job of an entire service team. Further, on our most recent visit with three additional families we were charged for multiple kid meals even though they were supposed to be free with an adult entree. The layout makes even less sense than the service model. Pinball machines are now shoved into a weird, separate room, completely disconnected from the rest of the space. It feels like an afterthought instead of part of the experience. To top it off, there is only ONE kiosk to buy or reload game cards for the entire venue. One. So everyone--kids, parents, groups--lines up for the same bottleneck while employees just... watch it happen. The whole place feels understaffed, poorly planned, and uninterested in the guest experience. If the goal is "order at the bar, wander aimlessly, and hope for the best," mission accomplished. If the goal is a smooth dining + entertainment experience, this misses badly. Hard to recommend unless major changes are made--because right now, it's more frustrating than fun.

    Chicken strips
    Tina T.

    This place gives me the Dave and Buster's feel but swankier. The faux leather bench seating and black high top chairs has a nice style with large orb lighting gives this place a nice feel and distracts you a bit from the "noisy- ness" of the arcade. At least I'm comfortable while subjecting myself to the loud sounds and noise of the music/arcade. We bowled for an hour and ordered shareables and entrees. The chicken tenders were battered lightly and super crispy. The fries were thick and "potato"-y but didn't stand out for any particular reason. The appetizer was good portions and as expected from the descriptions on the menu. We had a group of 9 which included 6 children. The service was super attentive and friendly. We needed an allergy friendly accommodation and they were super helpful and caring. We will definitely bring the family back!

    Margherita pizza
    Nick P.

    We came here on a Saturday after Dave and Busters was closed to the public. There's a separate entrance to enter so you don't have to go through the mall. They have a variety of claw machines, a smaller selection of arcade games compared to D&B and Round One, bowling, pinball games, etc. I paid $40 for 200 something points. You just add money to the card. $40 was too much for the small selection. $20-25 will be sufficient. Best game there that you can't find elsewhere is the King King one. It's very fun and interactive once you sit and put the headset on. Other than that, the games are the typical ones you find elsewhere. We also ate there. There weren't many servers just one guy. The hostess that is supposed to seat you, takes forever. The mocktails are good. The pizzas are solid. Crust is thin and crunchy. We got the margherita and bbq chicken. Pizzas are shareable for a group of 4, you'll need more than one for sure. Overall it's just a 3 out of 5 for the whole experience. It could be a lot better. FYI the prize room needs more variety, not a lot of items that adults would enjoy.

    Carm A.

    This place is SO much fun! They have a lot of games, claw machines, the bowling was reasonably priced, pool tables were really cheap. I want to come back and play darts. The mojito as quite good! Usually places mess it up. Staff was super friendly and attentive. Overall amazing place. The bathrooms are really trippy hahahaha but nice. Anyways can't wait to come back, I wanna try the food.

    L L.

    UPDATE: The pinball machines have all been moved to a separate room at the rear next to the bowling alley. This separate area includes a small bar to serve pinball players. Great idea! I counted a total of thirty-three (33) pinball machines and only one machine was not working.

    Ice Ball (Skee Ball), Goldfish Bowls, Carnival knock down and Bean Bag Toss
    Carla H.

    My husband and I ate the Enterrium platter, which had potato skins, tater tots, bbq pork nachos and cheese curds, it filled us up and we even took some home. My favorites were the tater tots and cheese curds, crispy and delicious! We then went to use our 2 hour play cards that we got on Groupon. I went for the Skee Ball but found quite a few other games to play that were fun, bean bags, carnival knock down, goldfish bowls, Pacman, air hockey, and an Alien shooter game. My husband liked the race car, motorcycle and Walking Dead games. We were almost too tired to use the full two hours but then we were told about the pinball games and finished out our time in there. Great choices for games, plenty of room to play not crowded at all (Friday afternoon) and there are even some bowling lanes too! Definitely would go again!

    View of the big screen tv area with its own bar
    David O.

    Great place to play for adults & kids! Huge bar on the center of the entrance with bowling lanes & video game/arcade area. Ideal for parents to get a drink & catch a game while the kids roam & play. Not my first visit but I recently came here & discovered a Groupon deal for either bowling or arcades. We chose the arcade deal & purchased 4 cards for 2 hours of open play for $80! Not bad but the exception was no prize games or point accrual. I found it fair, so my family & I decided to take full advantage of the 2 hours. We played almost nonstop & I would say we definitely got our money's worth. We purchased the same deal to use at a later date and also another for just a bowling option. Definitely coming back!

    Wedge Salad with bacon.
    Chavalier N.

    If it wasn't for my salad I would've given 5 stars. This place is awesome for the family or a cute date night. Entry is from the mall or you walk through the main entrance. Whats great about this is that hit has a Dave & Busters vibe but more upscale. Theres a bowling alley and plenty of vintage and new arcade games! If you purchase a meal during certain days you get a free 1hr play card . We definitely utilized that! Our server was amazing the food was great. Unfortunately my salad had old lettuce & I refuse to eat around that. If you get a salad just be mindful and check first .

    Bacon Farmhouse Burger

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    Michael B.

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    4 years ago

    Great experience. I like the oculus game that they had. It was something I've never tried before

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    Katie L.

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    4 years ago

    Great environment to enjoy birthday parties and wedding celebrations! Thanks for all that you guys do!

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    Michael B.

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    7 years ago

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    3 years ago

    There something for everyone here. We always have blast when we come. The staff is very accommodating and the food is good too!

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    7 years ago

    More about the tickets and not the vintage arcade games. Sad. Over priced games and food. Ok to check out once, but won't be going back.

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    Page 4 of 21

    ENTERRIUM Reviews in Other Languages

    Ask the Community - ENTERRIUM

    Thinking of having a birthday party here for my kids..A soon to be 4yo and 6yo? Is this a good place for that age group? Do they have bowling ramps for the kids?

    I'm pretty sure I have seen ramps used.

    Is there a kid's menu online? Can't find one to save my life.

    Hi there, Martin. We absolutely have a kids menu! We have items ranging from hand breaded chicken tenders to our delicious mac and cheese. Tho this menu is not provided online, it is absolutely available upon arrival to PAC-MAN Entertainment.… 

    What are your prices for playing in the arcade?

    The game prices range from .50 to 3.00 Thank you!

    How much is lane reservation and shoe rental per hour?

    Shayna, thank you for reaching out. We do not take any lane reservations, it is a first come first serve basis. Sunday-Thursday bowling is 5.00 per person per hour and shoes are 5.00 per person with the exception of Tuesday's. The Tuesday special… 

    Are bumpers and a ramp available for little kids to bowl?

    Yes they have both!

    Do you have pool and darts as well?

    Unfortunately, we do not have either of those activities at the moment.

    Can you come just for the arcade or do you need a table and reservations to play the games?

    Yes, you are more than welcome to come in to just enjoy our arcade. As a side note, we are in the process of expanding our game room and creating an entrance to the mall.

    How does the game card work? Can I have credits on there instead of timed play? For example, for pinball, the credits system would make more sense.

    The typical system is credit based. There are special events where you can have time play cards (birthday parties and Sunday specials) but, for the most part, it's all credit based.

    Is this place lame for a 21st Birthday? Be honest lol!

    Actually I think it would be a fun night place for a 21st, the drinks were really good and there is a fun party atmosphere; food is a little inconsistent so keep it simple and you'll be fine

    Do you have to be 21 to go in?

    No, Kaitlyn. You do not need to be 21 to enter.

    View All 13 Questions

    Review Highlights - ENTERRIUM

    “Also, when playing pinball we matched numbers twice, so that reset for a free extra game each time, woo-hoo!”

    Mentioned in 38 reviews

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    Pinstripes

    Pinstripes

    3.6(508 reviews)
    7.9 mi
    •$$

    Went here for a brunch as a group and had a wonderful experience! I really like how spacious the…read morevenue is here, with plenty of space to move around and casually hangout. From what I saw, it looked like Pinstripes could easily accommodate several large gatherings happening at the same time without feeling too noisy or crowded. Even with a good number of people enjoying different events at the same time, service was still quick and friendly. The food here was also delicious. All the different fruits and vegetables that I tried here were fresh and colorful, and I really appreciate the extra effort they put into good presentation throughout the buffet. This gave me the feeling of enjoying a nice brunch on a more luxury line of a cruise boat. In particular, the carved meats and various stations like the waffle, omelet, and chocolate fountain stations really stood out. Not only were the items here delicious, but it really gave this brunch a more premium feel and was great for fun pictures with all the customization options available. Overall, great event space with a great brunch option available. I'd like to return here another day to try some of the activity options and try more of their dining options.

    This is a very unique venue and one of a kind chain. They offer bowling and bocce ball. But this is…read morealso a banquet hall. I attended for a wedding reception. The food was amazing! I wish I could recall all of the dishes but there were so many. Appetizers were served by people walking around with trays. The same with wine and beer. So classy! If you wanted a drink all you had to to was ask and they would get if for you. This is not typical at 100+ people receptions. This place is a class act from top to bottom. Any special event would be perfect here. And just going there for the heck of it works too! Great place!

    Photos
    Pinstripes
    Pinstripes
    Pinstripes

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    WhirlyBall

    WhirlyBall

    3.6(85 reviews)
    14.3 mi
    •$$

    I was here for a private event and everything went well. This location offers numerous activities:…read morewhirly ball, laser tag, and bowling. There are multiple floors - each including a full bar. The food here was OK. Our group was provided a taco bar and cookies for dessert. The tortillas were not great, the texture was off. Everything was served buffet style which led to hot items being cold. Unfortunately the cookies were rock hard. Could break a tooth rock hard. Overall this is a great place for activities. It's nice that they offer food and drinks, but I wouldn't come here hungry.

    We hosted a large kids laser tag party here and unfortunately had a very disappointing experience…read more Most of the laser tag vests were not functioning properly, and kids constantly had to come in and out of the game because their equipment stopped working mid-play. They really should not be hosting laser tag parties larger than 5 people with the current equipment situation. We were told they had 18 vests available, but only about 6-8 were actually working consistently at any given time. To their credit, they did extend the play time to try to accommodate the equipment issues. However, it didn't really solve the problem when so many kids still had long wait times and didn't get to participate fully. The staff member managing the event was defensive when concerns were raised and explained they were "in a transition stage" and expecting new equipment in July. She stated she was frustrated too, but we were the ones paying for a service/event that was not functioning as promised. I would not recommend this venue for a laser tag party until the equipment issues are fully resolved.

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    WhirlyBall
    WhirlyBall - Inside

    Inside

    WhirlyBall

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    Main Event Hoffman Estates

    Main Event Hoffman Estates

    2.6(265 reviews)
    9.1 mi
    •$$

    I went to Main Event Hoffman Estates to attend a birthday party for a friend. As soon as I entered…read morethere was a line of 15 children snaking out of the bathrooms. Our party was at the bowling lanes. The lanes are available per hour. While bowling our group ordered some food. The food was standard for a bowling alley. Not great but not the worst. The entire time we were there were very loud announcements for birthday parties that were going on. After bowling, we went and played in the arcade. The prices were incredibly high. For a loud and unruly atmosphere, I will not be returning to Main Event Hoffman Estates!

    We had a girls bowling date. I was able to reserve a date online and we booked 2 hours. The price…read moreincludes bowling, shoes, fees and taxes. You can have up to 6 people on a lane. We had a group of 5 and had plenty of room to sit. However the area is quite narrow so it was hard to talk to the whole group. You can add bumpers to each bowler. It's easy to take on and off. You can also add a group selfie to the tv which was quite fun. There was a drink and food menu on the table. They do not list any items as GF. I had to do a lot of research prior to understand what I could eat. The server was knowledgeable. I informed him I was celiac/gluten free. He indicated they have a dedicated fryer for fries so we were able to share them. We also ordered a couple cauliflower pizzas. For drinks, I ordered a peach sangria and frozen strawberry margarita. The food was delicious and the fries had a great seasoning.

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    Main Event Hoffman Estates
    Main Event Hoffman Estates
    Main Event Hoffman Estates

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    Underground Retrocade

    Underground Retrocade

    4.4(80 reviews)
    13.0 mi•West Dundee

    This place is perfect for gaming aficionados who grew up in the late 70s and 80s. The nostalgia…read morethat hits you when you hear the sounds from all the games and the telltale "game over" music that cues you to enter your initials after a good round. Every time I felt excited to see a game and start playing, I would look over my shoulder to see another classic. I took photos of the ones that brought back strong memories of playing with my cousin at the bowling alley or the 7-Eleven, at the camp grounds and at the hotels, and even at the casinos when our parents were hitting the slots. $20 unlimited gaming is a steal for what you get here. I have no complaints. There are bathrooms in the back as well as a coat rack. There is plenty of space to feel comfortable taking your time. While there is no food, there are drinks available and they allow in and out privileges with your wristband. My wish would be that they find 720, the skateboarding game... Paperboy, and Crazy Taxi, and add them to the lineup. Also a few more shooters from the 90s, as those were quarter guzzlers that we could never finish with real money. I've been here twice and will be back again soon!

    Wow, I can't believe I waited this long to check this gem of a place out! There are SO MANY old…read morearcade games AND plenty of great pinball machines to play! I was quite impressed that every game that I wanted to play was in perfect working order as I've gone to other businesses where multiple games are out of order. Scott was incredibly friendly and helpful and even went out of his way to suggest playing one of the games in a different mode that I didn't even know existed. We had hours of fun and can't wait to go back! Highly recommend!!!

    Photos
    Underground Retrocade
    Underground Retrocade - Joust.

    Joust.

    Underground Retrocade - Indiana Jones and the Temple of Doom. The best part is the soundtrack and the sound bites from the movie.

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    Indiana Jones and the Temple of Doom. The best part is the soundtrack and the sound bites from the movie.

    ENTERRIUM - newamerican - Updated October 2026

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