I've used CC Rentals several times. Always a great experience and a good price. I would not…read morehesitate to rent from them again.

Recently rented a van to move some furniture. There was and ez pass in the vehicle I was told to…read moreuse. I was NOT told that they'd be billing me an additional $1.50 for each toll. As I had a bag of coins with me I was ready for the ride. Would never have taken the ez pass if I was told of the charges. I paid $17.50 for probably about $7 worth of tolls I called and spoke to a manager. Though he was very nice he was only willing to credit me back $6. I felt I should only have to pay the actual tolls since I was never informed of any additional charges and would never have taken the pass if I'd known in advance. Not worth the argument. Though I'm extremely disappointed and will neither recommend or use them again. Buyer beware.

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

Lovely staff, very accommodating, and the service was impressively fast. I was shipping a document…read moreinternationally, and the pricing was very reasonable. Their hours are also super convenient, making the whole experience hassle-free. Highly recommend!

Don't know about all Budgets, but this place is a franchise (privately owned) i believe, and the…read moreguy there is A CROOK! I went in to rent a truck with a 20% off coupon for a $19.99/day truck. It was .77/per mile and i drove it for 15 miles. The guy told me about insurance, said it was $79, I said I didn't want insurance, but was told that I HAD TO HAVE IT. I really needed a truck so I begrudgingly accepted the insurance. I was then told that the truck had to be back before 7am the next morning or I'd be charged for another day. I returned the truck at 11pm the same day. A week later I get my credit card statement and it has a $189 charge from budget! I called to find out why my bill was so high. The guys goes on to say that I didn't return the truck on time and I was charged for 2 days. I told him I returned the truck at 11pm. He said that the truck was not checked in until 830am. Now I went over his head and contacted Budget corporate. I explained what was going on and they said to work it out with the rental guy (that was very helpful). I then went on a twitter rampage and started blasting the shit out of them. After this, I get contacted by Budget corporate, more willing to help me (figures). I ended up proving that I returned the truck at 11pm with a gas receipt, so that charge was taken care of. Corporate also informed me that insurance IS NOT mandatory. I freaked out! They put me on a 3way call with the rental guy who flat out called me a liar. He said he suggested the insurance and I accepted. When I said otherwise, he just kept saying that I was lying and that he would never tell a customer the insurance was mandatory. I ended up paying $130 for one stupid day. The following week I rented a truck from uhaul, it was a bigger truck, went the same distance, and it cost me $40. The Budget on Rt.23 in Wayne is run by a con man. DON'T EVER GO THERE!

Nasty, Nasty, Nasty people. Avoid at all costs. I believe these are franchised\privately owned, so…read morenot to cast aspersions on all Budget truck rentals. But this one - on Rt. 23 in Wayne - awful.

I thought time would've benefited this organization, specifically the Parsippany Penske location on…read moreEdwards Road, but alas it is still plagued by the same problems. Rewind 5 years ago and I lead an organization that rented (or tried to) two trucks weekly for approx. 10 weeks. Most of the time, the trucks were not there when we needed to pick them up (3PM) , there was an endless list of mechanical issues WE had to figure out how to work around, botched reservations and the like. Well, I tried renting this week and the same issues are still present. Imagine going to a restaurant where you needed a reservation to get in and known for the best tomahawk steak , only to be told there were no more tomahawk steaks available or they couldn't cook them at that location but you could have instead Wagu beef at their sister location 20 minutes away. Sure they weren't going to charge you full price for it, and yes they would work with me by throwing in a free dessert but I made a reservation for a steak at that location for a reason. Maybe the meal was the precursor to another event starting at a specific time and because they did not have stock or the ability cook a steak , you the customer has to make the adjustment. And that's what they don't get. I made a reservation to pick up a specific size truck at a specific location at a specific time, all of which they confirmed but changed it the closer to pick up time/date I got. Imagine being told your move has to be changed because we can't supply enough trucks for out customers when they want them, where they want them. The delay cost me an extra $400 in labor waiting around for me to arrive with a truck and that delay impacted the next day's move. The front line associates think calling the customer in advance to offer an alternate vehicle/time/location is acceptable. Well it's not. Shame on you for introducing more stress to an already stress situation; what move isn't!?! I'd rather show up with a red wagon and take my chances moving safely. Penske Parsippany, you truly suck and thanks for making what should have been a fun and memorable experience for us stressful, unnecessarily difficult and something we'd rather forget. I'll never recommend you for rentals; you're way too unreliable and cannot meet customer demand. If I could give this place zero stars I would. Look elsewhere folks, this company couldn't give a crap about providing product and service. They're more interested in prying your money away out of your wallet than providing the solution you're paying for.

I don't know if its this location or the Haledon location or both or the company as a whole but…read moreI've never seen such incompetence before! This is the SECOND time my boyfriend & I have rented a moving truck from this location only to be charged a $100 late fee - even though both times the truck was returned on time! On top of that, they give you the biggest run around trying to get a refund. First you have to call the location, then you have to call the district, then you have to call the location- its a complete exercise in futility. Then apparently some guy named Frankie- who is about as hard to get a hold of as The Wizard of Oz- never returns calls and is never in the office when he's needed. And their computer systems are so archaic that he is the only one who knows why they applied this charge to our account?? Yet he's conveniently never around. All I can say is SCAM, SCAM, SCAM!! I would strongly recommend if you value your time, money & sanity you rent a truck from someone OTHER than Penske!!

I've used Rent-A-Wreck Parsippany quite a few times over the years. Most recently I rented a cargo…read morevan 3 times in the last month. I've been quite happy with them. The vans were not wrecks at all. One was older, two were brand new, all were roadworthy. Rosalie helped me with all of them. She is friendly, efficient, knows her stuff. She was careful to document any dents before I left the lot, and she took the time to help figure out the right mileage quota, and familiarize me with the particulars of the controls and dashboard of each vehicle. She made the process easy.

I had needed a car because my starter wasn't working for Memorial Day weekend . On such short…read morenotice i have had plans to go down the shore and Rosalie made my stress a breeze ! She was so kind and quick and efficient . I had taken the Volkswagen and had ZERO PROBLEMS. As a 22 year old renter you're always worried about being scammed , DONT . This place will set you up accordingly ! Ask for Rosalie

A couple members of my family have rented trucks from this locations before. Customer service is…read moresuperb! It's hard to imagine having someone be so accommodating to make sure my pickup was so smooth. I highly recommend this location. You can feel safe and secure renting a vehicle here.

amazing Company, on time, responsive, Professional drivers and Top Quality Products !read more

Everyone at Wallace was so nice and so helpful. The materials I ordered were delivered on time and…read morethe driver was awesome. I know I will definitely place more orders with Wallace in the future!