I rented a car from this Avis car rental location on January 17th. The staff were super helpful and…read morethey explained all the details of the rental agreement and the operation of the Ford that I rented. When I returned the car a week later it was a very easy return and the check-in process went like a breeze. Some car rental companies try to blame the renter for every possible paint chip and blemish. This Avis car rental location was very easy on the car return inspection and it went very quickly. The staff were quick to determine if I was eligible for any special discounts when I rented the car. They gave me a nice discount since I have a Costco membership. I would definitely rent another car from this Avis rental car location.

One star for when I picked up the vehicle. ZERO stars for when I returned the rental…read more Horrible customer service and disregard for my family's safety!! Upon returning the vehicle, I needed to visit the agent to report two concerning issues with the vehicle. I waited in line for over 30minutes and asked the agent for quicker service. This is my right as a paying customer. The agent, named "Lance", got upset because I asked for speedier service. When it was my turn at the counter, Lance provided the worst service, which was completely different from the service to the customers ahead of me. I explained to him that the rental had two bald rear tires with thread showing, and the gas opener was broken, requiring a tool to open it. "Lance" wrote it down and said nothing. He asked for the mileage and gas level, which I provided. Throughout this period, he gave me the silent treatment and failed to answer my questions about safety. He then printed my receipt and gestured for me to go away. I asked for his name, but he refused, acting childish by repeating, "What's your name, what's your name." Luckily, I heard him share his name with the previous customer. His name is LANCE and his boss is BRIAN, which you can deduce from earlier ratings, they're not on the customer's side. DO NOT RENT FROM THIS PLACE. If you have to, expect long waits, crampy service, old vehicles with dangerous equipment, and no concern for customer safety.

I reserved economy car on-line a week advance and I ended up getting a old beat up car. AC not…read moreworking, check engine light came on right after driving off from parking lot, back trunk had plywood flooring, lock didn't work so we had to leave car unlock. The worst car i've ever driven. When I return the car and complain if all their cars are like that, and they tell me they ran out of car and it was only thing they had. Such a BS typical used car salesman... they could have given me any other car then that run down piece of junk. Luckily I didn't have to drive far. I would recommend pay extra at other car rental place.

Looking for a rental car for a visiting relatives from Europe. Reserved a car and was assured there…read morewas no problem renting to an adult with a valid foreign drivers license. When we showed up to get the car they said they couldn't do it. Put a huge wrinkle in their plans. Had to scramble and waste several hours finding an alternative. Will not go back and will not recommend to anyone else.

I had a great experience with this location. I flew up from SF to move a client from Orcas to…read morestorage in Everett. I had booked U-haul (or Screw-Haul as I call them now) two weeks prior. When I called to add another truck they told me I couldn't even have the truck I had reserved from more than 48 hours. Budget saved me! 3 days prior to my arrival, I called and Daniella worked a miracle and got me the two trucks I needed. They employees were smart and courteous. The only weird thing was they wouldn't let us park our car in the lot claiming that they had a "new fleet" coming in which in the end was complete bullshit. That added time and a problem to my seamlessly planned move. Otherwise, thank you Budget of Everett and especially Daniella!!

I would give this a zero and wished I had reviewed this place but this time I didn't and felt…read moreconfident everything was said. But as the comments were saying that they don't have any box truck available only cargo van even though you've reserved one online is not true. Y'all are unprofessional, nobody contacted me or gave me a heads up cause this was last minute. Didn't even gave me a discount for the whole misunderstanding. Do not come here, plus only guy assisting cause the blonde lady only sits there to look pretty

Treated my needs like they were just as important as a full body car paint job, simple, quick,…read moreamazing service, can recommend this place enough! Thank you !

Brought my car after being rear ended because it was the closest shop and with fast estimates. 1…read moreweek instead of 2 months at other shops. And boy did was I happy with how fast it took them, less than 5 days and they estimated a reasonable price. These guys are hard workers

I had a last minute RV cancellation on another service and I called NW Adventure Rentals searching…read morefor an RV I needed in less than 30 days and they pulled through for me! I couldn't easily find their address online or their website but I emailed them and received a response within a couple hours (located in Lynwood, WA). They provided the quote within minutes of a phone call I had with one of the RV owners for the 2016 Tiffin Allegro. The cost for the RV and the value of the RV was decently fair from it being 30 days out from needing it for a 3 night rental (4 days total). Although 40% of the cost were tax & fees (prep/basic protection/rental tax/sales tax). You are able to pay in two split payments with 1st being the deposit, and 2nd being 14 days away (might be different that I needed it in less than 30 days). The RV itself was awesome and very nice for 4 people and expanded in three areas (bedroom kitchen/living room). It included camping chairs, portable propane grill, dishes/utensils, pans/pots, toilet paper, paper towels, dish cloths, trash can/bags, and so much more - honestly loved that it came with so much that the cost was worth it. We didn't have to buy so many extra things at the store. We didn't use hookups at the gorge - but with the restrooms/showers/water they provide at the gorge we never ran out in the RV, it was good enough for 3 nights! Generator usage - we ran it for about a 2-4 hours a day. We did get charged for over gen usage which I was not aware they would but we were fine with the extra cost. NW does provide a "platinum package" for fuel/ cleaning/dumping/other items, they charge by square footage of the RV. You can also opt out from different services and only itemize what you couldn't do last minute. Any additional questions I had before and during renting it, they were able to answer quickly with a phone call/text which I loved! And such quick responses! Shout out to Julie who was on call and easy to text with! And Victor for going through the RV with us when we arr NW is also perfect for Gorge Amphitheatre rentals and they also provide a wide selection of RVs just for specific events at the Gorge. Overall experience as A+++++ loved everything and such a smooth experience!

At the very start of a well anticipated dream vacation to Canada, our motorhome broke down shortly…read moreafter departure forcing us to return for mechanical repairs. To salvage our vacation we were lucky to find a company that came to our rescue. NW Adventures and could rent us a motorhome replacement last minute. They were quick to respond and Julie was a model of proficiency to help us on our way. We rented a 24FT Four Winds. It had everything we needed and a great layout. The entire staff was great, and no trick gotcha hidden fees in that fine print you don't catch. During our trip Julie was readily available for any questions we had while in the far north. While all components worked, this motorhome was built during Covid and it was clear quality and workmanship had taken a hit. Regardless, that's not anything to do with NW Adventures and they have quite a variety of equipment to choose from. I would rent from them again in an instant.

Excellent Company the rental car praise Great it's the first time for m. l love it,Thanksread more

DISHONEST, RIP OFF, LIARS !!! The white Jeep Renegade, that I rented from Erik Maupin, on 9/29, had…read more"HIDDEN" windshield damage, which they are trying to "charge" me for, that was, deliberately, CONCEALED from me, during Inspection & could Only be seen from the "inside", in just the right light !!! STAY AWAY FROM HERE !!!

I reserved a car online for 3 p.m. I reserved on ashort notice; they had plenty of cars.  I was…read morepicked up on time.  Tyler was extremely courteous and pleasant.  In addition, on  the ride to pick up the rental, he mentioned they sell cars too.  He had them contact me, and long story short, I have a nice newer used car.   If I ever have the need for a rental in the future in Lynnwood, this will be my go-to place.  And, I would also recommend this location.  I was treated quite well; so well that I only had he rental car for 4 hours, great group of people there as well.

My experience with staff at this Lynnwood location was very positive. They were most accommodating…read moreto my need for comfort, and gladly exchanged vehicles when a better fit became available. They even contacted me several days after my return to let me know they found something of ours in the car, and held it at their office for us. They worked with us and the body shop to arrange transportation and return of the car.