Very poor local customer experience followed up by poor national customer service…read more I made a last-minute reservation (12:30 PM for a 2:00 PM) same-day Saturday rental. The Website showed office hours until 2, so I reserved a car for that time. I hailed an Uber, and there were some logistical problems, so I tried several times to ring the office to inform them that I would be cutting it close, but could they hold the reservation. No one answered, so I let it ring through to national customer service, who informed me that they couldn't do anything, but I should just keep calling because maybe they were just really busy. I never did connect with the local office, though I arrived at 1:55 to find the gates were closed. William, my Uber driver who ensured I got there by 2, graciously drove around to see if there might be another entrance. [#HINT: This is proper customer experience.] We saw none. I paid him over $20 for an Uber to the location, and he waited for me to make one last phone call to the local office. Still no reply. There was no evidence of movement in the office area, and it didn't look like there had been anyone there for a while. I hailed another ride, and William and I headed back to the hotel, which during the return trip, I called Daniel national customer 'service', which is stretching the term 'service' quite liberally. After pulling up my reservation details, Danel astutely informed me that the local time was 2:01, so of course, they were closed. It didn't matter when I told him we spend the previous minutes trying to get in and not spend it calling the service desk. Daniel offered to make a reservation at another location, 'near' my hotel, but I declined. He apologised and said there was nothing he could do because I called after the location was closed, but he asked if there was anything else he could do to help. Knowing that I was already out $20-something bucks and was on my way to another $20-some odd for the return trip, and suggested he could reimburse me for that, given the inconvenience. No way. No how. I rented a car from @Enterprise. They even picked me up from my hotel. No @Uber necessary. Perhaps @Avis_Support could learn a lesson or two from Enterprise, if not some manners. Interestingly enough, whilst Avis' site lists Saturday hours ending at 2 PM, Yelp shows them closing at noon. Perhaps Yelp is on to something. If this is the case, then whoever is responsible for maintaining hours of operation needs to get with it.

The staff at this location are always so friendly and helpful. We have rented from this location a…read morenumber of times, always with great results. My most recent trip involved an extended rental but then had complications and a change in return date. They even worked with us on what was supposed to be a prepaid, nonrefundable contract when my elderly travel companion had to be brought home suddenly. Real human beings with a great attitude. Five stars!

Jesse went above and beyond to stay after closing to make sure I would get my rental car. My…read moreearlier flight was cancelled due to weather and getting this car was the only way my family would be able to make it home that night. He was super kind and professional, and didnt give me all the rental car nonsense (e.g., upselling) that I received from another Budget location earlier in the week. Thank you again Jesse, much appreciated.

Absolutely the WORST rental Truck Company! Had a reservation and there was no truck waiting for…read moreme! Had a confirmation number and everything. Just a Sorry Sir there is nothing we can do, we rented all our trucks today. So reservations mean nothing ! Jerry Seinfeld was right! Do NOT under any circumstances rent from this company!!!!! Check out Penske Trucking, a little more $$ but they saved me. Had hundreds of $$ on the line with movers, time, etc.

We are incredibly grateful for the outstanding service we receive from Bargain Van in Brookhaven…read moreand Broomall. They make reserving vehicles quick and easy, and their team consistently goes above and beyond to accommodate the transportation needs of Delaware County Special Olympics. Most importantly, they provide safe, clean, and reliable vehicles, giving us peace of mind as we transport our athletes to practices, competitions, and events. Their professionalism, flexibility, and commitment to customer service make them a valued partner in helping our athletes succeed. Thank you, Bargain Van, for your continued support of Delaware County Special Olympics. We truly appreciate everything you do!

Absolutely fantastic. I made a reservation on the website. If you've ever tried to rent a van, it's…read morenot easy--even at the airport. Price was great, so I crossed my fingers. I went in on and everything was in order. The office wasn't posh, but it was clean. I was in-and-out in less than 10 minutes. Here's where it gets amazing. I was planning to take a sofa to my daughter in NC. When I got it loaded in the van, we found out that the sofa had mice ;( so I dumped the sofa at the curb and returned the van expecting to pay for one day per the rental agreement. No worries. When I got back and told about the sofa. He said no charge! Could not believe it. He was so nice. "There's no way I would charge you since you couldn't take your trip." I'll be back for sure!

Took the whole family on trip so we needed a 15 passenger van. We decided to use Green Vans. We saw…read morethat the company had great reviews. I'd have to say it was well deserved. The van was very clean. The process was seamless online and they kept in touch with us through out. The 15 passenger Ford transit ran like a beauty on the road no issues and wasn't even rough on the pockets when it came to gas. I'd recommend if your taking a large family on a trip try these guys I'm sure you won't be disappointed

GREENVANS is LEGIT!! Philadelphia Location!…read moreI thought it was a scam. I searched all over trying to find a van that could hold 9 people to travel to a family reunion in Virginia Beach and came across Greenvans. I was scared to inquire because I have never heard of Greenvans. I went straight to instagram and saw a bunch of pictures but it looked like it was something for BAND members only, but anyone can rent. It is a regular rental company just like the others but BETTER! From the initial interaction to the pickup A+. Easy process, love the ride, comfort and very spacious! Budget, Enterprise, Avis, Hertz, National Car Rental, Rent-a-Wreck. Thrifty WATCH OUT! BEST DECISION I HAVE EVER MADE! Andy, Juli and Damien. Thank you

Dropped the car off at the shop. Brad told me he'd handle all insurance company issues and that I'd…read morehave my car back in about 2 weeks. True to his word, I got the call a day early and he dropped the car off at my house the next day and it looks fantastic. They did a great job and I highly recommend them.

Had my Lexus repaired here. Phenomenal experience. Very professional. Made it very seamless as…read morearranged rental as well.

Ordered moving supplies online. Went in for pick up. Staff pulled order quickly and helped bring to…read moremy car (without me asking). Even brought out the printed list that I brought with me (super helpful as I'm getting reimbursed).

I can't say enough good things about the people who work at this Uhaul rental location! Candace and…read moreJudy's customer service was exemplary. They helped me work through a tricky rental situation-- two moves in one week to and from New York during the busiest moving week of the year-- in a way that saved me money and made the whole experience much more pleasant. I have used other Uhaul locations and other truck rental facilities (Home Depot and Lowes) in the past but will never go anywhere but No Hurts for future truck rentals. The truck itself was brand new (only 700 miles on it), and the rental process was super convenient. We picked up before hours (at 6am) and dropped off after hours (around 10pm) and were able to navigate both processes smoothly using the Uhaul app. Candace walked me through the process and checked in with me during the rental to make sure things were going smoothly. Both Candace and Judy were extremely helpful and a pleasure to work with! This place has my highest recommendation and made a grueling moving process much more pleasant!

This was the best car rental experience I have ever had! Quick airport pickup, attendant brought…read morethe car to us within seconds after the shuttle dropped us off! We were given a receipt to give to the attendant to exit the lot. We landed in Philly at 6:30 am and were in Ocean City, NJ by 8:30 am walking on the boardwalk! I always dread the car rental lines and extremely slow process of them trying to get you to upgrade and sell you insurance you don't need. This was the easiest, most expedited car rental process I have ever used! I will be renting from them from now on when I travel to the NJ! Thank you Priceless for the new and improved way to rent a car!!!