Very poor local customer experience followed up by poor national customer service…read more I made a last-minute reservation (12:30 PM for a 2:00 PM) same-day Saturday rental. The Website showed office hours until 2, so I reserved a car for that time. I hailed an Uber, and there were some logistical problems, so I tried several times to ring the office to inform them that I would be cutting it close, but could they hold the reservation. No one answered, so I let it ring through to national customer service, who informed me that they couldn't do anything, but I should just keep calling because maybe they were just really busy. I never did connect with the local office, though I arrived at 1:55 to find the gates were closed. William, my Uber driver who ensured I got there by 2, graciously drove around to see if there might be another entrance. [#HINT: This is proper customer experience.] We saw none. I paid him over $20 for an Uber to the location, and he waited for me to make one last phone call to the local office. Still no reply. There was no evidence of movement in the office area, and it didn't look like there had been anyone there for a while. I hailed another ride, and William and I headed back to the hotel, which during the return trip, I called Daniel national customer 'service', which is stretching the term 'service' quite liberally. After pulling up my reservation details, Danel astutely informed me that the local time was 2:01, so of course, they were closed. It didn't matter when I told him we spend the previous minutes trying to get in and not spend it calling the service desk. Daniel offered to make a reservation at another location, 'near' my hotel, but I declined. He apologised and said there was nothing he could do because I called after the location was closed, but he asked if there was anything else he could do to help. Knowing that I was already out $20-something bucks and was on my way to another $20-some odd for the return trip, and suggested he could reimburse me for that, given the inconvenience. No way. No how. I rented a car from @Enterprise. They even picked me up from my hotel. No @Uber necessary. Perhaps @Avis_Support could learn a lesson or two from Enterprise, if not some manners. Interestingly enough, whilst Avis' site lists Saturday hours ending at 2 PM, Yelp shows them closing at noon. Perhaps Yelp is on to something. If this is the case, then whoever is responsible for maintaining hours of operation needs to get with it.

The staff at this location are always so friendly and helpful. We have rented from this location a…read morenumber of times, always with great results. My most recent trip involved an extended rental but then had complications and a change in return date. They even worked with us on what was supposed to be a prepaid, nonrefundable contract when my elderly travel companion had to be brought home suddenly. Real human beings with a great attitude. Five stars!

This was the best car rental experience I have ever had! Quick airport pickup, attendant brought…read morethe car to us within seconds after the shuttle dropped us off! We were given a receipt to give to the attendant to exit the lot. We landed in Philly at 6:30 am and were in Ocean City, NJ by 8:30 am walking on the boardwalk! I always dread the car rental lines and extremely slow process of them trying to get you to upgrade and sell you insurance you don't need. This was the easiest, most expedited car rental process I have ever used! I will be renting from them from now on when I travel to the NJ! Thank you Priceless for the new and improved way to rent a car!!!

Took the whole family on trip so we needed a 15 passenger van. We decided to use Green Vans. We saw…read morethat the company had great reviews. I'd have to say it was well deserved. The van was very clean. The process was seamless online and they kept in touch with us through out. The 15 passenger Ford transit ran like a beauty on the road no issues and wasn't even rough on the pockets when it came to gas. I'd recommend if your taking a large family on a trip try these guys I'm sure you won't be disappointed

GREENVANS is LEGIT!! Philadelphia Location!…read moreI thought it was a scam. I searched all over trying to find a van that could hold 9 people to travel to a family reunion in Virginia Beach and came across Greenvans. I was scared to inquire because I have never heard of Greenvans. I went straight to instagram and saw a bunch of pictures but it looked like it was something for BAND members only, but anyone can rent. It is a regular rental company just like the others but BETTER! From the initial interaction to the pickup A+. Easy process, love the ride, comfort and very spacious! Budget, Enterprise, Avis, Hertz, National Car Rental, Rent-a-Wreck. Thrifty WATCH OUT! BEST DECISION I HAVE EVER MADE! Andy, Juli and Damien. Thank you

First rate professional service. Always on time with sparkling clean vehicles. We've used this…read moreservice numerous times and have never been disappointed. Our must recent experience involved a two hour delay in our flight departure. Blue Hen Limo was on top it all by monitoring the flight and knew to arrive later for our pickup. Upon landing at the airport we received text messages indicating our driver's name and where he would be located in the baggage claim area. We were encouraged to text if there were concerns or questions. I would highly recommend this limo service for all your needs near and far.

Extremely accommodating!! My flight was diverted from Washington Dulles to Philadelphia Airport…read morewith my 93-year-old grandmom. The company was on it and they were waiting for us as soon as I got out of customs. I would highly recommend their service!

Joel was amazing in his planing and guiding us throughout our ride! Glad he had extra gear which…read morehelped when we forgot ours! Highly recommend!

If you enjoyed motorcycles from the 70's, you need to register for a tour. Whether a day, a week…read moreor a month, Joel will figure it out. Dozens of bikes to choose from. And while none are pristine, they are all made to run, so you're gonna have a blast. Best part was switching bikes as the day went on, so I could enjoy multiple "rides" in a day. Already scheduled my next tour - with three nephews - and we're all excited!

I've been using National Car Rental for a while now, and they are usually a solid choice for both…read moredomestic and international travel. ​As an Emerald Club Executive member, I really appreciate the convenience of arriving, choosing a vehicle directly from the Executive Aisle, and driving off without any delays. ​Their fleet is consistently in great shape--vehicles are clean, low-mileage, and recent models. Reliable service all around.

They charged my credit card with $700 for tolls during my rental period. I was nowhere near at all…read morethe charges were made. Do NOT rent from this location ever!! I have already contacted National Car Rental Tolls and my credit card company to remove these outrageous charges.

We have used Buker fir the past 20 years. They are the best in customer service and flexibility…read more Highly recommended for weddings, funerals, proms, and getting to the airport on time!!

DO NOT RENT THIS LIMO COMPANY... I PAID THEM IN CASH, THEY STILL RAN MY CARD. This then over…read moredrafted my account and I didn't have access to funds for over 5 days because they ran it on the Friday before a holiday. When I called and spoke with the office manager, who is also the owner- NANCY.... she told me that she had voided the transaction. HOWEVER- that can take 3- 5 days to show back up in the account. They never would have told me that I had been double charged- if I didn't catch it. They refused to refund my money or compensate me for the time that I was inconvenienced. She instead, blamed it on my bank for not releasing the funds. When I explained to her that it was her fault for running the charge- she then hung up on me and will not answer any of my phone calls. This is the poorest customer service experience of my life- they have my money, and I have had nothing but trouble since dealing with them

We took the 1 hour tour for $24 a person. It was a nice beautiful day and the boat was not packed…read more They play music and serve alcohol. It does have a little private bathroom on board. The ride goes down the canal where the Delaware river and Chesapeake meet. You can see the sites, eagles, ospreys, tug boats and houses. It's a nice little ride. It doesn't go too fast. Once the boat gets out into the channel, it turns around to go back. It is a nice little experience if you have never done something like that before. Not too expensive and nice for families.

We had a great time on a 90 minute sunset cruise. It was a fun atmosphere with music, drinks and…read morelights. Absolutely recommend!