Cancel

Open app

Search

Enterprise Rent-A-Car

4.0 (4 reviews)
Special Hours Closed
Updated 2 weeks ago

Enterprise Rent-A-Car Photos

From this Business

You might also consider

Recommended Reviews - Enterprise Rent-A-Car

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Ruby S.
278
790
2301

11 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 5
Thanks 2
Love this 5
Oh no 0

21 days ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Amazing service from Brad at this location in Saint Anne. Also amazing phone service from Thomas at this location.

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Enterprise Rent-A-Car

Thrifty Rent A Car

Thrifty Rent A Car

1.9(175 reviews)
0.4 miSt Ann

From our amazing experience in Florida we decided to go same route visiting Illinois! We landed and…read morelooked up followed signs outside. There it was a shuttle waiting for us to take us to rental location. Not sure how that works but we were very happy we didn't have to wait. Smooth sailing. The service here was superb! The shuttle drivers and employees were very welcoming and helpful. Restrooms available and a waiting area. Our rental was nice and did not disappoint! The same for drop off! Shuttle was waiting to take us to airport. Great service! Don't forget tip $$ Please remember your pictures before and after inside and out best as possible. Or a video helps too! I always take picture showing full gas tank! Keep receipts available!

Made my reservation for $150 including all taxes and fees. I show up and they charge $212 + $50…read moredeposit. I show proof of my reservation with pricing and they say "oh no these fees and taxes are wrong they're higher" On a reservation I had made just the day before... So they didn't honor the price AND a young driver fee that was never mentioned during booking (despite entering our age) was added too. I tried reaching out to their customer support and it's just an online form on their website, no email, no option for adding an attachment to show proof. Two days later they still haven't reached out to me. Overall would not recommend, instead find a rental that is more transparent and offers good customer assistance. The whole thing left me feeling like I got scammed.

Photos
Thrifty Rent A Car - My receipt after they added fees and increased the already existing taxes and fees

My receipt after they added fees and increased the already existing taxes and fees

Thrifty Rent A Car
Thrifty Rent A Car - I come with a good receipt

See all

I come with a good receipt

Hertz Rent A Car - Left my rental at the airport garage because the location wasn't open

Hertz Rent A Car

2.1(256 reviews)
1.6 mi

I was very surprised to see all these ratings for this Hertz location that were so poor. I have…read morerented cars numerous times on trips to St. Louis and almost always had a horrible experience, renting from a nearby competitor who always seem to have the lowest prices. This was my first time using Hertz and from beginning to end it was the best experience by far that I have ever had renting a car from the airport area in St. Louis. Unlike my experience at other local rental agencies, this place was adequately staffed, and there weren't horrible, long lines. The car was what I expected. It was hands-down my best car rental experience in St. Louis. I will definitely use them again in the future. Hopefully my experience continues to be the same in the future.

Bait and switch. I went in and gave the agent my President's Circle and reservation numbers. I was…read moreinstructed to get a car out of the President's Circle. Upon exit, I was handed a new rental folio, and only after pulling through the exit gate did I realize I had been upcharged for a rental upgrade. This happened because the system at the gate and the employees in the office don't communicate. I did what I was told by the employees at the counter and at no point did the employee at the exit alert me that there was an issue with my rate. More so, they refused to even look at my President's Circle number when exiting. I wasted over 45 minutes of my night dealing with the employee at the exit and going back and forth to the desk. They likely run this same scam on every car exiting.

Photos
Hertz Rent A Car
Hertz Rent A Car
Hertz Rent A Car - Five star /presidents offering at end of summer

See all

Five star /presidents offering at end of summer

Budget Car Rental

Budget Car Rental

1.5(85 reviews)
1.5 mi

This is for everyone, but I generally target seniors. I rented a car from Budget last month in…read moreNovember 2025 and meant to write a review of my experience but got busy. It was a horrible rental. 1st off, if you're a senior and have difficulty walking long distances or just standing for long periods, avoid this car rental like the plague!! Go somewhere else. You cannot enter the lot in with your vehicle. You must park on the street and walk a long distance across the lot to get to the main door. Matter-of-face, there is no sign to tell you this. You have to find your way in. Again, the walk is extremely long. 2ndly, at the time I went, there were just a few customers waiting in line (I booked online but still had to wait in it) but I waited forever. If you are a senior with difficulty of standing too long, this is not the place for you. If there were chairs available and you were given a ticket to wait to be called, that would suffice. This was not the case. 3rdly, I'm a tech savvy senior and can program infotainment systems for my Samsung phone. I had to program the system numerous of times for it to work Each time I turned the rental off, it lost the programming. Who wants to keep doing that? After the 4th attempt to program the system, it didn't work at all! After about 20 minutes, I gave up. I rent a lot of cars, and this is the first time I've had that problem. Oh, the last grip I had was the "Maintenance Required" light on the dashboard was on the whole time of rental. I don't know why I didn't notice it before pulling off the lot when I picked it up. I would never rent a vehicle from any location where I couldn't get GPS. I complained but all I got was an offer for 10% off the next rental. Not GOOD ENOUGH.

We rented a car for a cold, snowy weekend. We had several problems with the vehicle itself some of…read morewhich were dangerous. Left front headlight worked intermittently Shows that the car needs an oil change Parking brake engaged when the car was off. The BIG PROBLEM was tires and in snowy weather, that's dangerous. They were over-inflated to 45 PSI when they should have been 38 PSI. Over-inflation is particularly dangerous when driving on ice and snow. We had a flat and learned this about the car: the tire sensors don't even work. They indicate a different PSI than actual, which we measured with a gauge we purchased. All this happened when it was 2 degrees and blowing snow. We were driving to attend a funeral - the very last time we wanted to have car trouble. It cost us a lot of time and money to get the car going. When we turned the car in, I tried to tell the guy about the tire problem but he practically shouted at me, "That's my problem, not yours!" I do feel for him, working in freezing weather, but I wasn't complaining, just informing. I gave up. My advice is to rent elsewhere. I usually use Enterprise and should have done this on this trip. -

Photos
Budget Car Rental - Ridiculous line at AVIS ... Avoid this location --

Ridiculous line at AVIS ... Avoid this location --

Budget Car Rental - Hella packed slow processing. Don't come here.

Hella packed slow processing. Don't come here.

Budget Car Rental

See all

Enterprise Rent-A-Car - carrental - Updated May 2026

Loading...
Loading...
Loading...