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Enterprise Rent-A-Car

1.9 (16 reviews)
Closed Closed
Updated 2 weeks ago

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2 months ago

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4 years ago

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5 years ago

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3 years ago

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5 years ago

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8 years ago

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7 years ago

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9 years ago

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7 years ago

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10 years ago

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8 years ago

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9 years ago

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11 years ago

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10 years ago

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8 years ago

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11 years ago

Excellent. They went above and beyond. The car ads nice as well. Awesome job. Very friendly and very clean establishment.

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Ask the Community - Enterprise Rent-A-Car

Clayton's Auto Sales Rentals Recovery & Towing - Rip my Little Red Jeep

Clayton's Auto Sales Rentals Recovery & Towing

3.0(2 reviews)
10.8 mi

DO NOT trust this guy! He is a scam artist. I was in a rollover crash. He was the local tow truck…read moreso 911 called him. I requested to have my car towed to house which was a few miles from my accident and he has to go past my house to go to his tow yard. I was told he had to take it to his tow yard and to contact him after we talked to the insurance. After we talked to the insurance we realized that they would only pay for a portion of our repair since it has tons of after market additions. (Yup we will be litigating) and we had the wrong insurance for that. It is a lifted Jeep with lots of add ons. So we opted to buy a new car and slowly have the car repaired. I ended up in the ER the next day. So we figured this out 2 days after my accident we called to have the car towed back to our house. It is literally 5 miles away. The owner never answered. We called again the day after. We also called and emailed during the weekend. No answer. The next day was a Monday. My husband called and he told him it was $950. He also told him that I refused to have the vehicle towed to my house. PS I never talked to this guy on the scene of my accident. It was a rollover and I was able to walk away but I was stunned that I lived. So my husband called him on an 3 way call. I explained that it was asked if he could take it to our house since he has to take it by our house and again he stated that I talked to him. He stated that I stated that I didn't have cash on site. I never talked to him. He then stated that I also didn't have insurance. Umm yes dumbass or I did or I would have been gotten a citation at the scene. He then stated that I pay up or give him the title. Nice scam! He doesn't accept any other payment but cash. Wtactualf? So I showed up with cash and again he was a raging asshole and then it was $200 more dollars to take it 5 miles back to my house. He then said again stated that I didn't have insurance. I offered to show him. asked for an itemized receipt and he wrote the delivery fee in? Scam again. He also couldn't deliver my vehicle until the next day.cause he was too busy cleaning his camper worth his Mother? I did take his license number for BBB, NY Consumer Bureau, IRS, NY Attorney General office, and to share on Reddit, SM. Also the 'good' review on here is his family or gf. His profile and her profile are connected.

This gentleman takes pride in what he does and goes above and beyond for people he doesnt even…read moreknow. He was courteous, kind and knowledgeable very necessary for his customers that have no idea what to do in case of an accident..no words can encompass his compassion..

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Clayton's Auto Sales Rentals Recovery & Towing - Here is the receipt. Notice the write in fee? $200 to go past my house up the road 5 miles.

Here is the receipt. Notice the write in fee? $200 to go past my house up the road 5 miles.

Clayton's Auto Sales Rentals Recovery & Towing
Clayton's Auto Sales Rentals Recovery & Towing

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Avis Budget Group

Avis Budget Group

1.0(2 reviews)
3.3 mi

Trip down was good, Car was good, trip back...... Coming back thru Pennsylvania was a nightmare…read morewith all the traffic delays, accidents and road construction. I called Avis rep to tell her I was trying to make my 4:30 pm drop off time but I was sitting at a standstill on Interstate 81N in Lenox, PA. She didn't seem to care, but explained I would be liable for additional fees if I didn't get there at the agreed upon time. I called back again when I got stuck in traffic again on 81N in Scranton, PA. Same story from rep and she was very matter of fact and short with me. Avis reps really need to work on customer service skills. I get to the drop point at 5:40pm so I'm an hour & 10 minutes late. I'm walking in and I pass a woman (Avis Rep) walking out of the door but I didn't realize it until the girl at the front desk of the airport said "Oh, you just missed her. You passed her on the sidewalk and she is gone for the day but your good. I'll take the keys and give them to her in the morning. So I leave for home and check my receipt the next day and get charged $15.00 and 14.75% tax for total $17.21 for 70mins late. Ridiculous.

Highly disappointed! (1) Rented a more expensive all wheel…read moredrive SUV for ski trip, 24,000 miles on vehicle and tires were worn to point of being legal but almost no traction and very scary to drive. (2) Vehicle was picked up very filthy. Empty hard cider alcohol bottle in drivers door, napkins, papers, candy wrappers, tissues and empty bottles in vehicle, mud and leaves in cargo area. Interior not vacuumed or wiped down at all. (3) I rented using my AARP discount and received 4 days for $290. Great deal. Added one extra day but was charged for $125. I could not seem to get the agent to see the problem and ended up paying double for one extra day even though returned early on the fifth day. (4) I picked up the vehicle and the fuel was not full. It was between 3/4 and Full and about 60 miles of distance capability. I, of course returned it full so I would not be charged additional fees. This had to be the worst car rental experience I have ever had. The agent was absolutely no help at all and said to just call the number to complain and blamed the Avis hub in Syracuse for the filthy condition of the vehicle, and unable to address my other concerns. Terrible experience! I will not use AVIS in the future!

Budget Car Rental

Budget Car Rental

1.0(3 reviews)
3.3 mi

After ensuring that the location was open on the holiday weekend, I arrived to the rental car…read morelocation to find no employee present. Other renters had been there for over an hour waiting for an employee to arrive. As I was planning on traveling, I called customer support services and was told that both the location was closed and that we should wait for an employee to arrive. All of the other renters were experiencing a similar experience as none of us could get our rental cars. At the very least, signage should have indicated hours of operation if the location was closed or the online system should have rejected our reservations if the location was closed. If no one was present and the location was open, there should have been a better medium to contact someone with to resolve the issue. I had to cancel my reservation using a reservation specialist through my credit card company. While I'm grateful that I was able to be refunded and will get my money back within the week, my plans were completely disrupted as I was unable to get a car. I contacted corporate and I will not plan on using this location in the future. I will also encourage my peers not to use this location as no one should face this level of stress.

If I could I would give 0 stars. This location is horrendous even though we're Avis preferred…read morecustomers who rent frequently. It's a budget/Avis location, and we had a reservation with Avis. No one was there two days in a row. Three people were trying to return a car. One person was trying to rent a car. We tried to return a car first and rent a car a day later. The weekend employee didn't show up. The manager and employee who work during the week wouldn't come in. Corporate customer service was useless even though we're Avis preferred customers. We were appalled and didn't know how we were going to get a car to drive to NYC. Thank goodness Beth from the Yorkville location came over when their location closed and helped us get everything squared away, with no help from the actual employees from this location.

Enterprise Rent-A-Car - carrental - Updated May 2026

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