I absolutely will be going to Bristol car rentals from now on, i didnt even rent a car from them…read moreand yet i am going to stand by them. I know how it sounds but i had a great experience with them. I had to bring my car into the dealership as an emergency, i managed to get a ride home but i was otherwise stranded and i normally commute an hour for work. About an hour from the dealership closing, i hadnt heard about my vehicle so i called inquiring about it. I was told that they couldnt get to my vehicle at all and maybe not even the next day. I asked about a loaner car and got denied but the dealership offered a discount with both Enterprise and Bristol car rental. I had never heard of Bristol before so admittedly i wrote them off. Not only did Enterprise reject the discount offer but they pressured me into making a decision about receiving a 'small car' for $99 a day. After the way i was spoken to, i hung up and called Bristol. I found them to be very friendly, they honoured the discount and said they could match the vehicle that i had the dealership working on. They offer both drop off and courier services but since i called only an hour from closing, they could not offer the service due to there only being one employee. I ended up uber-ing it to them and it was such an easy and fast process to rent a vehicle for just $45 a day. Victor was the one to handle everything, he walked me through every step and walked me to the vehicle outside. Right as the keys were put into my hand, the dealership called to say my vehicle was done and to pick it up before they closed in 20 minutes, they also could not offer me a shuttle and i really didnt want to spend more money on another uber. I was very frustrated and wasnt sure what to do or how to walk on the side of a very large road in order to get there. Victor immediately allowed me to 'return' the rented vehicle that i had for approximately 0.0005 seconds and very kindly offered to drive me to the dealership himself to pick up my car. After such a stressful and long day, this is the kindness that just warms your heart. Victor helped me without asking for anything in return and he didnt even make any money off of me, i didnt even get to use his services. He absolutely wasnt obligated to help me and yet he was so kind as to immediately refund me even though i had already paid and signed with him and then he went an extra step and helped me get to the dealership before they closed. So i will absolutely turn to Bristol every time i or a friend needs a rental and i WILL be asking for Victor again!

what a great rental experience I didn't want a rental car for a month but when I got one, I was…read morereally happy I got it from this company. The team, is so kind. I would happily Rent from them again.

Never, under any circumstances book a moving truck with Discount Car rental. They took a…read morereservation for a vehicle they don't even own because they "hoped" they would have a truck for us. Now 10 days before we move, on the busiest day of the year, they called and said "well hey, whatcha gonna do? we don't have one". We booked this reservation 3 months in advance, and they waited until less than 10 days before to tell us. And they couldn't of cared less what they have done to us.

I needed a rental car after a minor collision. Discount picked me up; paperwork was easy and I was…read moreback on the road in no time. They earned 4 instead of 5 stars because the car I rented had difficulty with a key function for the weather in winter time. I would use them again and recommend them though; they were fair and compensated me for the malfunctioning feature.

Beautiful Experience booked last minute I was lost on who to book with and they helped me with…read morebudget and everything very great and organized communicated business for sure !!