Cancel

    Open app

    Search

    Enterprise Rent-A-Car

    2.5 (77 reviews)
    Special Hours Closed
    Updated 2 weeks ago

    Enterprise Rent-A-Car Photos

    From this Business

    You might also consider

    Recommended Reviews - Enterprise Rent-A-Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Personal who deceived and was untrue About charges and service overdue

    , my representative she was sure they would cover the cost however she did a 1Day contract instead of the 3 weeks that was on the reservation indicating that I need to return the car by 6:00am or be charged another day of $100.00 rental started at 545 pm and must be returned by 6:00am or be charged for 2 Days at $100 per Day. I questioned the overdue service light and was informed that I needed to drive more miles before it can be serviced bring it back so that they can change the OIL This is an ELECTRIC VEHICLE! It needed service but How many electric motors need oil changes? NONE when I reached home and was able to read the contract I attempted to call Rachel and also text her with no response 15 hours later still no response. I returned the car approximately 4 something in the am to avoid being charged 2 Days at $100 a Day. I was never told by Racheal that i would be paying any charges but written the contract in a manner that I could possibly be charged not only 1 Day but 2 Days. Attached you will find the dash notice of overdue service. This May be common practice for price gulging. Just because someone listens to you doesn't mean they are naïve.

    There are more people than this but they are outside.

    See all

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 5
    Oh no 0

    6 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D B.
    0
    15
    2

    1 month ago

    this place rents cars that are unsafe and will stall on younin the-middle of the road. do not rent from this place. go to the airport

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    One person working 90% of the time. No sense of urgency to get customers in and out. Cars are damaged many times.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Great and friendly service. The stuff there is amazing and helpful. Flexible with timing of vehicle return. Very responsive.

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leti H.
    127
    2
    1

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bernie A.
    548
    34
    19

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Liz I.
    1
    168
    18

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Excellent customer service and they picked me up from my destinations. Car was clean and good choices.

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J L.
    0
    24
    1

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R C.
    4
    91
    74

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Enterprise Rent-A-Car Reviews in Other Languages

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    I recently had a great experience at this Enterprise location.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Hertz Rent A Car - Standing around. Not doing a thing.

    Hertz Rent A Car

    2.6(16 reviews)
    0.2 mi

    The slowest rental car place. They can care less about your time. Braman Honda needs to find a…read morebetter rental car place.

    I'm a gold member of Hertz, I rent a lot and like their services and cars better than most of the…read morecompetition. I needed a car for a week since I returned my lease a few weeks ago, and was planing to renew week after week as long as needed until I find the deal I want for my next lease car. Also, I was getting a second car for my girlfriend... Many times I have being offered/given a free upgrade because they don't have the exact car I rented. The latest case was last week at Copenhagen, I rented a basic (manual) car and was upgraded to a BMW automatic at no additional charge. That's definitely a 5 starts experience. So now that I was planing to keep this rental for an undefined number of weeks I asked the rep Nick Gillette for a complimentary upgrade and his replay was "not possible without paying more". So I cancel my second reservation and I'm driving this stupid Nissan Versa for a week. I will returned for sure and find a different Hertz location for future reservations. The location at SW 36 ST and 72 AVE has being more graceful to me in the past. In a positive note I will say this Bird Road Location looks very clean, ample and well located. Have 4 representatives stations but only one was working and I waited 15 min to be helped. Conclusion, I had an average experience and will likely go somewhere else in the future.

    Photos
    Hertz Rent A Car
    Hertz Rent A Car
    Hertz Rent A Car - Driving a Versa, not cool.

    See all

    Driving a Versa, not cool.

    Hertz Rent A Car - Car

    Hertz Rent A Car

    1.9(33 reviews)
    3.2 mi

    REALLY wish I would have read these reviews beforehand... The 2 stars are simply for the employees…read morewho, although very obviously lazy, were nice & the low price couldn't be beat... Other than that, I have NEVER had such a bad experience with a car rental EVER. My boyfriend was in town with some friends so we decided to rent a car to be able to fit everyone in. Our pick-up appointment was for 11am & we arrived at 10:50, the only clients here. At first, the attendant (again, pleasant enough) acted like he had never heard of us... Then when he DID "find" our reservation, he walked us out to the dirtiest car I had ever seen. "Uh, ummmmmm, we still need to wash it", he said. Clearly... we stood around and waited for the car wash to begin. 10 min later, we're still standing in the hot sun & the guy is nowhere to be found... One guy is on the phone, the other guy keeps popping in & out or a back office, & "our" guy finally reappears after 15 min with a vac. Mind you, I had TOLD them the moment we arrived that we had brunch reservations & were in a hurry... this went in one ear & out the other because the could not have been any slower if they tried. It was almost comical (but not really because we were starving). I had to push back our reservation not once but twice because they took SO long to clean the car. I don't know about you, but if you have someone picking up a car at 11, wouldn't it occur to you to start cleaning it BEFORE they arrive?!? I was sooooo annoyed. Will definitely NEVER be back to this spot but I hope they get their shit together because their "service" is appalling...

    I rented a car at the airport in Miami and I wanted to return it in Coral Gables. I thought it…read morewould be a simple matter of showing up there, giving them the keys and that was the end of it. The two employees there said I had to call an 800 number and change the reservation.. I called the 800 number and it is next to impossible to get a human being on the phone. It is layer after layer of automated answering and pressing this and pressing that it is absolutely maddening. Finally, the employees saw me melting and frustration and they decided to try themselves. They too took about 10 minutes but we're finally able to get a representative on the phone. This young lady was likely an Indonesia or the Philippines or someplace like that. She was absolutely clueless and she wanted to transfer me to somebody else at which point I just hung up the phone and left. I will never spend another dollar at Hertz again the rest of my life and I will encourage others to do the same. It is absolutely the worst customer service experience I've ever had in my life with any business.

    Photos
    Hertz Rent A Car - Dirty and unkept. The poor guy at the front desk was sitting on an uncomfortable chair that was broken.  Service was ok...

    Dirty and unkept. The poor guy at the front desk was sitting on an uncomfortable chair that was broken. Service was ok...

    Hertz Rent A Car
    Hertz Rent A Car - The Branch Manager.

    See all

    The Branch Manager.

    Calas Luxury Rentals - 55' Maxum available for charter with captain included!!!!

    Calas Luxury Rentals

    5.0(1 review)
    3.6 mi

    A Five-Star Luxury Experience with Calas Luxury Rentals!…read more If I could give Calas Luxury Rentals more than five stars, I would. This company truly defines what it means to offer a luxury experience from start to finish. I booked with them twice--first for my mom's birthday party, where I rented an incredible yacht, and again for my own birthday weekend, when I got behind the wheel of a Lamborghini Huracán. Let me tell you, both experiences were nothing short of spectacular. My Mom's Birthday Yacht Party - A Dream on the Water I wanted to do something special for my mom's birthday, and after some research, I came across Calas Luxury Rentals. From the moment I reached out, their customer service was impeccable. They helped me choose the perfect luxury yacht for the occasion, making sure it had everything we needed--a sleek design, a top-tier sound system, spacious decks, and a crew that was attentive and professional. The day of the party, everything was set up flawlessly. The yacht was spotless and beautifully maintained, exuding pure elegance. As we cruised through the Miami waters, it felt like we were living in a music video--the ocean breeze, the skyline in the distance, and the pure vibe of luxury. My mom was blown away, and our guests couldn't stop raving about the experience. It was the definition of a VIP event. The crew was beyond accommodating, making sure we had everything we needed, from refreshments to smooth sailing. The whole experience was seamless--no stress, no hassle, just pure enjoyment. Lamborghini Huracán - The Ultimate Birthday Weekend After my mom's birthday, I knew I had to book with Calas again--this time, for my own birthday weekend. And what better way to celebrate than by renting a Lamborghini Huracán? The booking process was just as smooth as before--Calas made everything effortless. They delivered the car right on time, and the moment I saw it, I knew I was in for something special. The Huracán was in mint condition, gleaming under the Miami sun like a true beast waiting to be unleashed. Driving it? An absolute dream. The moment I started the engine, the roar of the V10 sent chills down my spine. It wasn't just a car--it was an experience. The acceleration, the handling, the sheer power of the machine--everything about it screamed exhilaration. Wherever I went, heads turned. It felt like I owned the streets of Miami. Pulling up to high-end spots, feeling the raw power on the highway, and just enjoying the freedom of the open road--it was exactly how I imagined celebrating my birthday. Why Calas Luxury Rentals is the Best in the Business 1. Elite-Level Customer Service - Their team is knowledgeable, professional, and dedicated to making sure everything is perfect. 2. Top-Tier Luxury Vehicles & Yachts - Whether you're renting a supercar or a megayacht, expect nothing less than the best. 3. Seamless Booking Process - No hidden fees, no unnecessary paperwork, just a smooth and easy process. 4. Flawless Delivery & Presentation - Every vehicle and yacht is immaculate and ready to impress. 5. Unforgettable Experiences - Whether on land or sea, they provide the kind of moments you'll never forget. Final Verdict: Book With Them NOW If you're looking for true luxury, look no further than Calas Luxury Rentals. They turned both my mom's birthday and my own birthday into legendary experiences that I'll remember forever. Whether you're planning an event, treating yourself to a supercar, or just want to experience life at the top, this is the company to book with. Calas Luxury Rentals = 10/10. Trust me, you won't regret it.

    From the owner: Experience Luxury Like Never Before…read more At Calas Luxury Rentals, we specialize in providing the finest selection of luxury cars and yachts in Miami—all at the best prices. Whether you’re looking to cruise the streets in an exotic car or sail the waters in a high-end yacht, we ensure top-quality service, impeccable vehicles, and an unforgettable experience. Book with us today and elevate your lifestyle! Let me know if you’d like any tweaks!

    Photos
    Calas Luxury Rentals - Lamborghini Urus available for rent!!!

    Lamborghini Urus available for rent!!!

    Calas Luxury Rentals - 53' Azimut Flybridge available for charter with captain included!!!!

    53' Azimut Flybridge available for charter with captain included!!!!

    Calas Luxury Rentals - 60'Sunseeker predator available for charter with captain included!!!!!

    See all

    60'Sunseeker predator available for charter with captain included!!!!!

    Enterprise Rent-A-Car - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...