My go to car rental company. service is quick even if a flight just arrived…read more You just have to wait and that depends on the renter situation if it requires more time. They try their best to get u going. It's a small airport so thank god it's a close distance. They are amazing at opening late or only ones open really. I never see Avis employees there. Except once and the customer was complaining. Definitely pick up when coming to Laredo.

Terrible service and they're clearly not held to the standard of the National brand in Laredo. How…read morea rental car company allows me to reserve a car 3 weeks prior then runs out of cars is beyond my comprehension. I do not recommend! Very poorly run branch.

I love this beautiful BnB. I stayed there for the first time this weekend for the sister City…read moreFestival. Absolutely beautiful. My room was terrific, the staff and owners were delightful and the breakfast was to die for! I am sort of fussy and everything about Laredo Mansion was perfect! This is my hotel of choice in Laredo.

Great little gem in Laredo. Contactless check in but are readily available to answer any and all of…read moreyour questions via email.

The bartender (Lexi M.) that served us was very unprofessional, non-attentive and rude. She had an…read moreugly tone of voice, and you could just tell she didn't want to be bothered. She didn't know the bourbons that they had, and was unwilling to name them for ordering. They ran out of lemon juice to make drinks with, and didn't offer any substitutions or suggestions for another drink. Overall very disappointing experience for the price of the drinks.

I have visited this historic place over 15 times in the past 20 years and this last weekend left us…read morea bit disappointed. First of all, the hours of the Tack Room... which if a fantastic experience, have been cut back. I was shocked to hear their top shelf bar closes at 10 PM on a Saturday night! Then, the formally great breakfast buffet was below average. After that the courtyard hot tub did not work. When we asked question about all the changes we were told "new owners" every time. The good news is that the staff is all still awesome and try to help all they can. We spoke to two other large groups who were down for their yearly trip and they joined is in their open disapproval of the changes. The bad news is that new owners are clearly trying to cut cost and it shows. I sincerely hope they soon realize that both the La Posada Hotel and Laredo TX are quite unique in their international hospitality and traditions. They have always been so very welcoming and helpful, a main reason for the repeated trips by those who know and love it. This place has been recognized numerous times in both magazines and television programs and I hope the new owners figure out they have a gem that needs to be left to run as it has in the past, or they will lose it. I have done business in Laredo and Mexico since 2007 and speak with some experience that the worst thing groups or large corporations can do is try to "Americanize" Laredo.

Laredo Charter Buses & Tour Bus Rental…read morewww.956tours.com 1202 Santa Cleotilde Ave Laredo TX 78040 800-249-5811 956-220-7536 tornadotours@hotmail.com

This morning I arrived at the bus station at 7:25 am to take the 7:35 bus to Houston, where I had…read moreto pick up a car by 6:00 PM. The ticket I purchased on line didn't work, so they gave me a new ticket for cash. I noticed that the new ticket was for a 9:30 bus. By 10:00, the bus still hadn't arrived and when I asked, I was told that the bus was stuck in customs at the border and would arrive in a few minutes. By 10:30 the bus had arrived and there was some confusion as to whether it was my bus. By 11:00 the bus was still there and I couldn't make my appointment to pick up my car in Houston by 6:00, if they took any extra time arriving there. So, I decided to not go. They refused to give me a refund for the ticket. I called the police and he said I could take them to small claims court, but it would cost more than the price of a ticket. Once the police came, they offered me a voucher for another bus.

I stayed here one night for a work trip. When I tried to check-in, I learned they gave my room…read moreaway. I was then given another room and when I entered someone was already occupying the room. I came back down, they apologized, and could not accommodate the room I paid extra to stay in. I was also not credited back for this issue. The only two positives are they do serve a nice free breakfast, and the hotel is close to the airport. I'll be staying elsewhere when I have to work in the area again.

Quick check in, friendly staff. Complimentary cookies and bottled water. Thumbs up to Hilton for…read moretheir great staff

On Friday Oct 26th, 2018 my wife and I drove to Laredo from Eagle Pass specifically to talk to a…read moretravel agent. The agent we talked seemed willing to help us with our cruise to the Caribbean. She asked for our date of birth, address, our cell numbers, and my email address. She said she was going to research and get the best possible deal. She told us she would email her results later that afternoon. We drove back to Eagle Pass and did not receive any information on Friday. 1. We never received an email 2. We never received a curtesy call 3. We never received a follow up call We wasted 4 hours and gas money going to Laredo for nothing. Update: I sent an email complaining to the agency and the travel agent called us with an excuse. Too late I decided to go online and book the trip myself. The travel agent L.T. made Lozano Travel agency look bad.

Excellent! I have always traveled with this agency with no problems. I always travel with peace of…read moremind and make my trips magical! They help you book the best hotels while staying within your budget. Very friendly agents, they answer quickly to any doubts by email or phone. I highly recommend Lozano Travel.