Cancel

Open app

Search

Enterprise Rent-A-Car

2.5 (10 reviews)
Closed • 9:00 am - 12:00 pm
Updated a few days ago

Enterprise Rent-A-Car Photos

From this Business

You might also consider

Recommended Reviews - Enterprise Rent-A-Car

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

4 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of JJ D.
5
453
3

12 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of D B.
1099
19
3

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Larry W.
113
77
94

9 years ago

Business owner information

Photo of Enterprise R.

Enterprise R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 1
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of Don E.
27
15
0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Enterprise R.

Enterprise R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Enterprise Rent-A-Car

Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.8(18 reviews)
3.0 mi

Booked a car through Priceline for June 7th-14th and paid in full. We thought everything was fine,…read moreboy were we wrong. We received the confirmation code in an email but called to confirm the vehicle. The global Enterprise said the price was $400 more and the vehicle we wanted was not available and he cancelled our reservation. He stated if we wanted another vehicle for our trip it would be the higher price and they would refund my money, over $725, in 3-10 business days. But if we cancel it I will not get a refund. We canceled in the same day and the booking was supposed to be cancelled free of charge in the first 48 hours. Then called Priceline and they said they would refund it but will 7-12 business days. Took less than 7 minutes to take it. I will NEVER use Enterprise again!

After being screwed over with our months long reservation with budget for vacation we were forced…read moreto book with enterprise. I'll be honest, they are never my choice. Always the worst company to work with. Well, called and to my surprise so accommodating and found what we needed and it would be ready in an hour. Amazing, vacation is not ruined. We can still hit the road! Get to enterprise and they say oh we have you down for 5pm. I said ok, well we were told it's ready now. Then she says they don't have a vehicle till tomorrow. Excuse me!? That's not what we were told. She's checking and guess what? No SUV we need in ALL of Des Moines. Sure. Sure. Then we are told calls are outsourced and they don't know the inventory. It's at this point I lose it. I don't want to get into it all but, let's say I told them their customer service system needs a massive overhaul. No wonder they have such high competition now. Long story short, we couldn't travel with the family without the SUV. Vacation planned for 5 months ruined and canceled. Thank you Budget and Enterprise. I've made sure you both received bad reviews and all my friends and family know to never rent from you again.

Photos
Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

See all

Enterprise Rent-A-Car - carrental - Updated May 2026

Loading...
Loading...
Loading...