A car reserved by my insurance and confirmed for me by Enterprise. I arrived to Enterprise next…read moredoor and no cars available, no phone calls and no apologies. And was pointed to the direction of their competitor. Thank you. I walked in and Mo, the manager was so nice and really helped me out. Customer service was awesome. He was very busy and quite patient. The car smelled of cigarettes but I could never bring myself to mention because his great customer service out weighed it. And I would have not had a car. Thank you!!!

Never heard of a soft credit check to rent a car. If you're a Gold member? throw that out the…read morewindow, it means nothing here. Waited 30 mins for them to sanitize a car? Shouldn't that be done when the car is returned? Get car, it's smells like weed, and is filthy. Went straight to the airport where I was treated as valued customer. Never again.

Attn: Cabrales (C.A.R.S.)…read more Thank you for the excellent work you performed this past on my family's car. We are very impressed with the excellent work and customer service. Thank you for following up with us via telephone to keep us updated on your findings to get our authorization to do any additional work beforehand. We heard from different sources that your company was good, fair, and reasonably priced. They were right! My family is extremely pleased. We wished we had come to Cabrales before wasting time and money for incompetent work at two of your competitors. We highly recommend your business to family and friends for because of your experience, competence, reasonable prices, honesty, and the excellent way you treat your customers and our cars. Mr. Cabrales, you are also a very humble man who knows this car mechanic business very well. We never met you or your mechanics before last week. Yet, my family cannot stress enough that we feel safe and happy in our car and about the excellent work your mechanics did to get us back on the road as quickly as possible. We are also grateful for the recommendations you gave us. When we experience any problems in the future, we will definitely bring our car to you or have AAA tow it to you again. Mr. Cabrales, thank you and your mechanics for your attention to details, excellent work and due diligence to please your customers...all at a fair and reasonable price. God bless you all. Sincerely, with an Attitude of Gratitude, George B.

The service I requested was a rear brake and rotor change. They were helpful and did good work, but…read morethe wait was very long. Next time I will leave and come back. I think it was a decent value for the job. $85 for rear brake and rotors.

I left a comment in Nov & I want stress this place should not be in business. I would never…read morerecommend them to anyone! To date, my car makes a strange sound that was never present until after they supposedly partially repaired my car. Prior to going here, my car was fine and only needed motor mounts, a battery & an alternator. Since going here, my car is not the same. I hate I took my car to this horrible place & will be going somewhere to fix what they jacked up.

I currently have had my car in their facility for a month in a half and it's still not fixed, til…read morethis day they still haven't fixed my car yet. Very vague with explaining delay but will call you on a hat for payment to get the job started. I wouldn't recommend this facility to my worst enemy

This location and the people that work here are pretty awesome!…read moreThey are timely, very efficient and made my car look brand new again. They not only rebuild my car, but detailed it and washed.i would refer them to anyone looking for an auto rebuild shop!

I had damage to a fairly new car. I was told the work would be a 100%; i'llsay it ended up being…read more40%. The fix was ok, but the paint job was super crappy. I could've probably went to MAACO or Earl Scheib and it would've cost less and been Better Work. Good business would've been to not let me leave that lot with that car knowing I thought the paint job was BS. I will Never let them touch my car again , re do or anything because they simply aren't qualified to take pride and or hire a Qualified painter to take the time to do it right. On top of all that the car was Horribly Horribly misaligned and I had to get a wheel alignment after because it rode so bad when I picked it up. Extremely poor experience. for the paint to look so amateur; I was offended. This place should not be one of any insurances 100% guarantee work places. Bypass this place for sure.

I had a situation where my vehicle was parked and caught in crossfire this past week. I brought my…read morecar in Tuesday and they had it ready for me on Friday. The cost was more affordable than I thought it would be given the situation. Rich demonstrated exemplary customer service, maintaining consistent communication and providing me the most cost effective deal he could. He also picked me up and dropped off me, which he didn't have to do. I would utilize their services again. There's a reason they're been around 40 years.

During memorial Weekend I happened to be at this store and had a great experience with Dan Feifer,…read morestore manager. We got into issue due to flat tire for my vehicle and went to this store for checking some solution. Dan was extremely helpful and went out of his way to help us and fix the issue. He himself fixed the flat tire and spent lot of time to make sure everything works!!i Even his didn't take any charge and it was a great experience!! I greatly appreciate his help.. We could drive back to Portland safely with his help.

James and Dominique were very helpful. I always go to this auto zone because the employees have…read moregreat customer service and know what parts we need.