Definitely recommend to anyone looking for a used vehicle. Mark was honest and straightforward to…read morework with. All of the information relayed to me was understood and appreciated. After searching over 300 vehicles, I found a gem of a Toyota Tacoma at Taylor's Choice. I received a fair price and the paperwork was completed in less than 10 minutes. I highly recommend Mark and his staff for ease of sale with no pressure. Daleen

On February 6th 2021 after many text and conversations with Mark My wife and I decided to take the…read more6hr flight from North Hollywood California to Billings Montana feeling some what nervous But determined to come back with my 2016 Ford F-150 Lariat Sport Edition, buying online can be somewhat nerve wrecking specially on BIG BIG purchases but I have to say Mark made me feel like family he was Not pushy, he was polite, caring and most importantly HONEST, he made the deal go smooth and fast, my wife and I where literally in and out within one hour or so, Mark and Melissa had everything ready for as soon as we walked in the door Melissa greeted my wife and I she said " we've been waiting for you guys come on in " then she asked about our flight and seemed very happy to have us there, Mark then took us outside to show us the truck although due to the snow storm we couldn't inspect the truck In detail let alone test drive it, so we literally took his word for it, my wife and I are from California we don't have much snow nor rain so we didn't want to do any "crazy" test driving to put the truck to the test we just went a head and took Mark's word for it not long after we signed the paper work and took off to Cali, but Before we took off Mark gave us a 101 on driving in the snow and he even kept checking up on us to make sure we where okay . Mark and Melissa THANK YOU for making the purchase of this amazing truck soooo smooth everything is like you said and posted on your website we are very very happy with the truck and look forward to doing business with you in the future even if we have to fly out there and drive back in a snow storms, GOD BLESS, Nestor Pastora

I'm not usually in the habit of reviewing rental car places, but I had a good experience with this…read moreone. The staff was friendly and helpful, the service was speedy, and everything went smoothly While waiting for my luggage at baggage claim I walked over and picked up my rental keys. The individual was efficient, pleasant, and thorough. I was done before bags even started coming out. The lot was very close to the arrivals door of the airport, and this location is crazy close to downtown Billings (like 5min away) I received a text message from Enterprise after picking up my car just checking in with me. This was helpful because I had a question about the return process, a this was a direct line to the front desk at the airport location. They promptly responded and addressed my question While returning the car, the attendant was one of the most friendly staff members I had ever spoken to. Again, they were efficient, helpful, and they made me feel valued The only confusing part was that there was a sign when you get in the queue for Enterprise, but the sign said like National and another car company (not Enterprise). I was told that anyone at any of the rental car company desks would be able to help. Similarly, at drop off, you can park in any of the rental car spaces, not just Enterprise Some tips: Remember you can text them if you have any questions. Also, there's a gas station in downtown Billings that's only a couple minutes from the airport Cheers!!

Long story short- after several hurdles- they overbooked and cancelled my friend's 6 month old…read morereservation before their reservation time. They did this because my friends did not have a credit card. When they booked, no one said they needed one. I asked about every option i could think of to resolve it. All 'No's. Called corperate. They said i could rent it in my name, with my card, and then put them as drivers. Went back inside and the reservation was cancelled and they overbooked. Not cool.

Terrible, terrible customer service. Waiting here over an hour for my car rental and the guy in…read morefront of me was the only person at the counter. Did not have the understanding that the person in front of me was taking so long and I was on the phone multiple times with other people trying to solve her situation. The main issue: she refused to pay with her personal credit card, and expected it to be placed on her corporate card. This was the Main hold up. My reservation was pre-paid, and it took me five minutes to get through.

ZERO STARS!!!!! My mom flew into Billings and AVIS said I couldn't get a military discount…read morebecause I wasn't on orders. UNREAL...you would be speaking a different language if it wasn't for the men and women who fought and or fight for this country. I WILL NEVER USE AVIS EVER!!! HORRIBLE CUSTOMER SERVICE!!!

Billings airport Hertz location. I reserved a rental car online which was stated one price $233 got…read morethere and was charged hidden fees $620. On top of that was told I couldn't add a second driver. The lady at the counter was rude and just said its the way it is nothing we can do.

Hertz is the same no matter what airport or location you're at , the only difference is the people…read morethat work there. So I guess the best rating to do on this location is the staff they are friendly very helpful and accommodating. But here at Billings International Airport at least we have all the majors to choose from and usually within a couple dollars they're all the same

Delayed flight and didn't land until after 1am. Thought they would be closed and wondered how I…read morewould get my car. However they stayed open late! Love how the counter is next to baggage claim. I was able to get my car before my suitcase came. Also love how you don't need a shuttle here! Just walk across the street for your car! Small airports have their advantages!

All staff in this location is Disrespectful, From employee to manager, And they lier…read more 1-The manager can not be contacted!!!!!!!! 2-Employees who deliberately delay and spend time 3-If you want to replace your car, they put unacceptable excuses 5-I will add some photos for car, he told me he don't have And I saw that for 2 day whenI try to Replace my car

I have been to a lot of auto mechanics throughout the United States. I have never met a more honest…read moreor thorough mechanic. Carl is a strait shooter and shows great respect for his customers and their vehicles.

Mel's Auto Repair is awesome. He has our business and I'll be referring him to my family and…read morefriends. Honesty, dependable and prompt are the qualities he has.​

Great customer service, very pleasant. The staff are knowledgeable and willing to help with any…read moreextra amenities to suit the customer needs.

JR and his team are rockstars! My Subaru had some "challenges " and they persisted until it was…read morefigured out. Great service, friendly, fair pricing. Can't beat it!

From the owner: Auto Works 360 is a full service automotive repair center offering service on all domestic and…read moreforeign models. We won't try to sell you something you do not need for your vehicle and we take pride in our experienced and knowledgeable staff. Come by and see us today!

Great service! The gentleman working was really great, and we got a beautiful rental cars at a…read moregreat price! Would definitely recommend this business :)

Arrived in Billings, Montana after a long day of travel. Called the car rental place and waited…read more They never came, they never called back. I called three times and the woman next to me had the same experience. I ended up paying more, wasting time and being stressed. Horrible customer service. Disappointing.

Conveniently located in the Billings airport, and cars are on site, which is nice. Had some issues…read morew/ my reservation -- counter had only one attendant, and served both Thrifty and Dollar, so took longer than expected to check in. Also, rate was higher than was initially quoted online (daily rate was same, but taxes were higher); also, they couldn't find my reservation or my Dollar Express membership, even though I booked directly on Dollar's website and had print-outs of both. Mostly a 3-star experience, but I'll bump it up to 4 stars, because the attendant, Lea, was really sweet, and they upgraded me to a minivan, which was cool.

The check in attendant was not at the desk, she was hiding in the back room. I had to call the…read morenumber on the front desk for the manager (who was out washing cars) to tell her I was there to pick up my rental, at which point the attendant heard me and came out front. They tried to charge us extra than the online price because I'm under 25. The manager was defensive about this policy and told us "that's what everyone's policy is because you're a high risk driver". First off, the attendant should have known why we were being charged more and informed me why. She was not going to mention the price increase but thankfully I questioned it. And secondly, there was no reason for the manager to be defensive about this. I was simply asking why the price was more than anticipated. I then asked if my mom drive, if the rental would be the online price. Instead of simply switching us out, the manager told me it would be more, because then we would have to pay an additional driver fee. The employees should have worked with us to meet our needs as customers. Instead I had to keep asking about alternative options. The manager repeatedly told me only my mom was allowed to drive the car, because that's what we paid for. This could have been told simply once, but instead she had to speak down to me. We were given no information for the return procedures. When I went inside to ask the desk attendant (same as the day of pick up) she was on her phone. If you're going to pay an employee to be at the counter all night, they should be doing work. The return and drop off process was longer than it needed to be. I cannot imagine renting from this company in a larger airport. The "Maintenance Required" light was on almost all of our drive out, and all of our way back. I could have called, but we did not have time to come back for a new car, or to stop and trade it out. We were on a tight schedule for job interviews. Rental cars need to be ready in every aspect when they are picked up, it's more than a clean interior. And finally, the car did not have cruise control. Does Dollar purposefully buy cars without it to save them money? The car we had was a 2016 model and it was not equipped with cruise control. I didn't think they made cars without it passed 1990. We drove over 700 miles both ways without cruise control. Although it was annoying, the cruise control issue was minor in the scheme of things. We probably won't rent from the company again. Your prices are barley comparable to your competitors, and your customer service cannot measure up at all.