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    Enterprise Rent-A-Car

    3.1 (24 reviews)
    Special Hours Closed
    Updated 2 weeks ago

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    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    The Alton Enterprise is the best around and we will not go anywhere else.

    Mentioned in 2 reviews

    Read more highlights

    Hertz Rent A Car

    Hertz Rent A Car

    2.0(11 reviews)
    13.6 mi

    Our go-to car rental agency when in the area…read more We were previously loyal to a competitor and Hertz won us over. We love the covenience of walking up and seeing our name on the board, knowing we can go pick any car and hit the road. We also know exactly what we are paying up front. Bonus: pre-selections mean we don't have to be asked about gas or insurance. Also, nice touch with the water. It is a simple gesture that is very welcome after a long flight, especially on a hot day.

    This was a horrible experience from start to finish. I made the reservation about 3 weeks before I…read morewould need a full sized car on Monday, January 20th. I called on Friday to make sure all was good. I was told that they would have a full sized car for me on Monday. When I arrived on Monday, after about 20 minutes of watching the man get up walk to the back room or to a drawer in the desk, he told me they did not have a full sized car. They tried to get me to take a van or a Versa. No, I asked for a full sized car and was assured that it would be there. After about 40 minutes, low and behold, they had a full sized car that had been sitting on the lot when we arrived. I was told that I could buy a fuel package or file the tank to 1/2 which it what I did. The man I worked with, was extremely uncommunicable and suck on a tootsie roll pop the whole time I was there. He was just plain rude. After I returned the car on Friday, having driven the car less than 90 miles and putting 4 gallons of gas in the tank, I was still charged for the fuel package. I spoke with the manager, Matt, and he told me that he had completed a form to refund that money. I asked how long it would take and he said up to 5 days depending on my bank. I dialed the phone 22 minutes ago and asked to speak to him, I am still on hold. Avoid this place, They are scum.

    Dave Mungenast Automotive Family

    Dave Mungenast Automotive Family

    1.0(2 reviews)
    1.0 mi

    If I could five negative star, this shop would earn them. Check your hood, trunk, fenders, bumpers,…read moreetc. The parts your car has when you drove in? Might not be the parts you drive out with. Not sure how they determine the clients they rip off, but trust me, they do!

    I love my Honda Accord,however I had an unfortunate experience with the Service Department. I had…read morean oil change and maintenance in June 2018 and brought my car back for an inspection and need for a repair in August. At the June visit I was instructed that my tires were still in good shape and 1 month later I was instructed that I was in need of 4 new tires. When I picked up my car which had the 4 new tires I questioned what could have happened to destroy the tires so quickly. I should have never asked. I was treated poorly by the Service Advisor with eye rolling and smirking like I was an idiot. Not that it matters, but I hold a Masters degree. No need to disclose my gender, however; I am concerned that I am not the only individual to be treated in such a manner. I later learned from the Service Manager and assistant Manager that the Service emlpoyees make a commission when adding additional services which can be completed on the cars. I personally will never return to this car dealer. It is everyone's personal choice, but I would suggest always getting a second opinion before allowing them to work on your Honda. You may end up with something that is totally unnecessary.

    Enterprise Rent-A-Car - carrental - Updated May 2026

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