Terrible service! I came today to rent a vehicle and was told I could not use my debit card after…read moreI spoke with someone yesterday to confirm my appointment. I work 2 miles from here and with traffic in Atlanta this was my best option. Not one person told me yesterday that I would need a credit card for my rental because my home address was 30 miles from this office. Very frustrated as I have to be to work at 9:30am this morning. When I called customer service I was told the normal is 50 miles from home but I guess this Alpharetta location makes up their own rules.

I had a terrible experience at this location and I will not be coming back. Next time I rent a…read morefleet car, I will read the reviews prior to scheduling a pick up. I was greeted warmly--excellent! I thought this is going to be a great experience! I'm taken to a Nissan Sentra that has all the windows rolled down and asked to sign agreement on the tablet for payment, tells me no smoking, fill up the gas tank, etc... awesome, I even get upsold to buy the coverage that protects me for $6. I load the car up and then notice the front fender is detached from the front bumper and the back tire is missing a hubcap. The vehicle also had a strong odor of cigarette smoke being masked by aftershave. I sit in the car and contemplate requesting another vehicle. I decide since I'm traveling for work to request a change of vehicle--this just doesn't seem safe and not what I paid for. I go back inside the storefront and there is my representative asking me if there's a problem. I informed him that there is a hubcap missing and the front bumper/fender issue. He very dismissively says "got it, you don't want to drive in it." He then says I have another car for you and takes me to a Hyundai Accent. It is a much smaller car than what I was placed in previously. I unload all my event materials from the Sentra and into the Accent. Sit in the drivers seat and see that there's only half tank of gas and it is super stinky. Great-Seriously, Great. I contemplated just canceling everything and expensing my mileage at this point. I'm on a time crunch and have a 3 hour drive ahead of me. I decided to take the car and just start my road trip I have to be at my destination by 1pm. So midway into my drive, I want to stretch my driving leg a bit and attempt to cruise using "cruise control" a basic feature you would think all cars have. Guess what? Yep- no cruise control, I would have gone without power windows to have cruise control for my road trip. Point of my story is it was a truly awful experience, I will never rent from this Enterprise again. I was deceitfully given a vehicle that had major safety issues--it really should have been taken out of service and repaired. Then, I was downgraded to an entry level, inexpensive vehicle that didn't match my needs (cruise control, full gas tank) and was CHARGED for an intermediate vehicle. I did not receive a refund for the change in vehicle category. I checked forums when I reached my destination, the Accent is an compact vehicle, Sentra was an intermediate vehicle. Oh and I returned it with a full tank of gas, costing me an extra $15-you're welcome. I'm a pretty low maintenance customer, but this is not how you should treat your customers. Read your reviews, they will tell you so much about what happens in your doors.

The worst experience ever! I booked a car and they made offers based on expected returns…read more Cheaters!!!! Unfaithful business.

Really bad service The location is out of a Marriott hotel closet, cramped up.Employees were not…read moreconsiderate at all The car we booked did not have gas and it took then 20 minutes to tell us Finally they found another smaller car then their system froze supposedly After additional 10 mins wait I decided not to rent the car with them as I was getting late to pick my kids from school I would suggest not to rent from Hertz Plzzzzzz

When a driver hits your car while you are backing into a parking spot, that makes for a bad day…read more When their insurance pays for the car repair and the rental car, that frown turns upside down! I dropped off my vehicle at the collision center and right across the street I encountered the Enterprise Rent-A-Car office. They had already contacted me to confirm the pickup and it was very simple to ease on down the road driving a Chevy Malibu. Was awesome to try out this vehicle for a few days. The collision shop made rapid progress on my vehicle so when I visited the collision center, Enterprise had advised me I could just leave the rental car there which was super convenient! After getting back home with my vehicle, I came to the conclusion I had left my phones USB charging cable in the Malibu rental. A quick call to Enterprise to confirm they had it already and I could come by to pick it up. Cue the song "reunited"

Always a smooth transaction & car is quite satisfactory. Ready on time & I take their…read morerecommendation of choice. I'd advise others to do so also.

I wanted to express my sincere thanks to Rachel for her incredible help during a recent rental car…read morebooking issue. There was a mistake with the reservation, but Rachel was so patient and kind while working through everything. Even though it took some time, she made sure everything was sorted, and my friend--who was visiting from overseas--left very happy despite the initial frustration. Rachel's positive attitude and dedication to resolving the issue made all the difference, and we're so grateful for her outstanding service. Alpharetta-Atlanta Mariott Hle 3/6/25 - 9 a.m.

Candyce Lee thank you for the amazing customer service experience and getting me in a vehicle after…read moreswitching my reservation to your location because I sat at the Hertz in Roswell Ga for 3 hours waiting for a vehicle and being disrespected. 4 stars because the vehicle wasn't clean, but I do know you got me in a vehicle after waiting a little over a hour. Again, Thank you for your help Candyce. I don't know the lady name that help me return the vehicle but thank you

When you first meet, Chad Chandler, he greets you with a warm handshake and a friendly smile, and…read morehe is sympathetic to what you're going through with car issues. He just did a lot of work on my Honda Element and I'm very happy with the results. He's honest and very professional and I would highly recommend him. Speedy Arnold

CHANDLER Automotive Services is the BEST!!!…read more It is so hard to know when I am selling or buying my next vechicle and making sure I am getting the most for my money nor do I have the time to ensure that I am doing the extensive research I need to. With his knowledge about the industry and the services provided, Jeff helps steamline this process. I would trust Jeff with all my automotive needs! Get the most bang for your buck and and call on him. The best part is that his consultation is FREE! Thanks so much Jeff.

Outstanding limousine service! I have used them for years and never an issue. They truly go above…read moreand beyond! ​

Pros, very responsive to my few days notice request. Arrived…read moresafely Flexible for Sunday pickup and location. Driver on time and friendly Clean car with water offered Mixed feelings, I felt like the trip was with a neighbor, than Limo service. I guess it was more casual than expected. Driver wore a hoodie Talking to owner few times on the phone Car had slight smoke scent to it At least no texting while driving lol

Jimmy and his son did an amazing job detailing and applying ceramic coating to my 2024 Acura MDX…read more I received a recommendation to Auto Sparkle, from a local body shop. Decided to invest the money in ceramic coating and extremely happy I did! Only problem is, it's so pristine, I've been hesitant to take it out of the garage. Outstanding work and customer service, from start to finish. I would highly recommend Auto Sparkle to anyone looking to upgrade the appearance of your automobile.

My interior was a mess from children and dogs. The amount of dog hair stuck to the seats would have…read moremade anyone cringe. Light upholstery was stained with everything under the Sun. It came out looking new! Before leaving the keys he made sure we were on the same page with expectations, more work means higher price. Did I want it looking better or it's best? Did not disappoint

I was looking for a truck as I was involved in an accident with a Truck. My car was totaled loss so…read moreI was forced to buy a car. I was looking for a truck for 30 days and I came across this dealership thanks ton Car Guru. After looking at multiple trucks and different dealers but this dealer had the best option. I test drove the truck and took it onto the highway and back. It ran really great and the Carfax was clean. The deal or process was very streamline and easy. The guys there own the place so they ensure that you get the best experience and deal. If i have to buy another truck or car, this is the place that I would come to.

I have worked with the team at Elite Automotive for several years. Currently, both of my vehicles…read more(both Infinity) needed some work. My wife's SUV (a 2010 FX35) needed new tires, new struts for the hood and the trunk, an oil and filter change, a seal for an oil leak/new oil pan, and a deep clean/detail. My car (a 2012 M37) needed a new car battery and a new driver side, rear passenger door handle. I can't tell you how impressed I am by Elite's integrity and honesty. They approach every interaction with transparency and professionalism, ensuring that their clients are always well-informed and confident in their decisions. When they were working on my wife's car, they texted pictures of everything they found and explained what they were doing. The team at Elite demonstrated meticulous attention to detail in their review and inspection of both my vehicles. They truly left no stone unturned, resulting in the highest standards in every aspect of their service. In fact, I picked up my wife's car earlier this week, and they insisted that I stop back by today (Friday) to ensure the oil leak was sealed and that nothing was missed. It all checked out perfectly. What truly sets Elite apart is their commitment to excellence and trustworthiness. Elite's dedication to customer satisfaction and ethical practices makes them an invaluable partner for anyone seeking reliable automotive expertise. Elite Automotive has my recommendation. Their exemplary ethics, skill, and customer care ensure you will always be in good hands.