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Enterprise Leasing

1.0 (1 review)
Closed 8:00 am - 5:00 pm

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2 years ago

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.3(21 reviews)
0.0 mi

Terrible service! I came today to rent a vehicle and was told I could not use my debit card after…read moreI spoke with someone yesterday to confirm my appointment. I work 2 miles from here and with traffic in Atlanta this was my best option. Not one person told me yesterday that I would need a credit card for my rental because my home address was 30 miles from this office. Very frustrated as I have to be to work at 9:30am this morning. When I called customer service I was told the normal is 50 miles from home but I guess this Alpharetta location makes up their own rules.

I had a terrible experience at this location and I will not be coming back. Next time I rent a…read morefleet car, I will read the reviews prior to scheduling a pick up. I was greeted warmly--excellent! I thought this is going to be a great experience! I'm taken to a Nissan Sentra that has all the windows rolled down and asked to sign agreement on the tablet for payment, tells me no smoking, fill up the gas tank, etc... awesome, I even get upsold to buy the coverage that protects me for $6. I load the car up and then notice the front fender is detached from the front bumper and the back tire is missing a hubcap. The vehicle also had a strong odor of cigarette smoke being masked by aftershave. I sit in the car and contemplate requesting another vehicle. I decide since I'm traveling for work to request a change of vehicle--this just doesn't seem safe and not what I paid for. I go back inside the storefront and there is my representative asking me if there's a problem. I informed him that there is a hubcap missing and the front bumper/fender issue. He very dismissively says "got it, you don't want to drive in it." He then says I have another car for you and takes me to a Hyundai Accent. It is a much smaller car than what I was placed in previously. I unload all my event materials from the Sentra and into the Accent. Sit in the drivers seat and see that there's only half tank of gas and it is super stinky. Great-Seriously, Great. I contemplated just canceling everything and expensing my mileage at this point. I'm on a time crunch and have a 3 hour drive ahead of me. I decided to take the car and just start my road trip I have to be at my destination by 1pm. So midway into my drive, I want to stretch my driving leg a bit and attempt to cruise using "cruise control" a basic feature you would think all cars have. Guess what? Yep- no cruise control, I would have gone without power windows to have cruise control for my road trip. Point of my story is it was a truly awful experience, I will never rent from this Enterprise again. I was deceitfully given a vehicle that had major safety issues--it really should have been taken out of service and repaired. Then, I was downgraded to an entry level, inexpensive vehicle that didn't match my needs (cruise control, full gas tank) and was CHARGED for an intermediate vehicle. I did not receive a refund for the change in vehicle category. I checked forums when I reached my destination, the Accent is an compact vehicle, Sentra was an intermediate vehicle. Oh and I returned it with a full tank of gas, costing me an extra $15-you're welcome. I'm a pretty low maintenance customer, but this is not how you should treat your customers. Read your reviews, they will tell you so much about what happens in your doors.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Elite Automotive - Anthony and I with my child's car.

Elite Automotive

4.1(9 reviews)
0.1 mi

I was looking for a truck as I was involved in an accident with a Truck. My car was totaled loss so…read moreI was forced to buy a car. I was looking for a truck for 30 days and I came across this dealership thanks ton Car Guru. After looking at multiple trucks and different dealers but this dealer had the best option. I test drove the truck and took it onto the highway and back. It ran really great and the Carfax was clean. The deal or process was very streamline and easy. The guys there own the place so they ensure that you get the best experience and deal. If i have to buy another truck or car, this is the place that I would come to.

I have worked with the team at Elite Automotive for several years. Currently, both of my vehicles…read more(both Infinity) needed some work. My wife's SUV (a 2010 FX35) needed new tires, new struts for the hood and the trunk, an oil and filter change, a seal for an oil leak/new oil pan, and a deep clean/detail. My car (a 2012 M37) needed a new car battery and a new driver side, rear passenger door handle. I can't tell you how impressed I am by Elite's integrity and honesty. They approach every interaction with transparency and professionalism, ensuring that their clients are always well-informed and confident in their decisions. When they were working on my wife's car, they texted pictures of everything they found and explained what they were doing. The team at Elite demonstrated meticulous attention to detail in their review and inspection of both my vehicles. They truly left no stone unturned, resulting in the highest standards in every aspect of their service. In fact, I picked up my wife's car earlier this week, and they insisted that I stop back by today (Friday) to ensure the oil leak was sealed and that nothing was missed. It all checked out perfectly. What truly sets Elite apart is their commitment to excellence and trustworthiness. Elite's dedication to customer satisfaction and ethical practices makes them an invaluable partner for anyone seeking reliable automotive expertise. Elite Automotive has my recommendation. Their exemplary ethics, skill, and customer care ensure you will always be in good hands.

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Elite Automotive - 2014 Toyota Corolla

2014 Toyota Corolla

Elite Automotive - I was sold on NEW TIRES. When the Tire shine wore off Firestone informed me Elite sold me Rotted Tires. They will not cover this

I was sold on NEW TIRES. When the Tire shine wore off Firestone informed me Elite sold me Rotted Tires. They will not cover this

Elite Automotive

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Enterprise Leasing - carrental - Updated May 2026

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